What our Customers say...

Testimonials

Cleaned our home. Highly recommended, friendly and professional team!

We had mold in our bathroom, and SERVPRO went above and beyond in helping us get rid of the mold and repair our bathroom. They were considerate, professional and did an amazing job. From working with Ben and Tawny in the office to the final product, it was great. I mean - having a moldy bathroom SUCKS, but SERVPRO made it as painless as possible. Thank you, guys!

If I could give them a million-star rating, I would.

Ben & his crew are very compassionate & caring. There was a fire in the building behind us, the entire place was burned down. Ben had 20+ people on our property the same day of the fire, they worked throughout the night and made sure we understood everything that was going on. Ben secured our buildings with gates too whenever he wasn't around. Ben held our hands throughout the whole process and made it a very comfortable experience!

I can't thank you enough!

Eric and his crew were excellent. We had water damage in our home me and from the moment I spoke with Eric to him completing the job everything was handled very professionally and as expected. He was always available to answer questions, guide us through the work and provide great recommendations. He would respond d to calls and text throughout including over weekends. Great experience!

We had an amazing experience with SERVPRO! After our neighbor one floor above left their hot water running for two hours, we had a massive amount of damage.
SERVPRO came over immediately at 8 pm, assessed the damage and started dry out and demo that night.
SERVPRO of San Diego City began the rebuild immediately; they stayed on budget, on task and completed the work on time. Lisa and Ben provided professional service that inspired trust and confidence in their work. They never cut corners and replaced all the fixtures with the same quality or better.
Throughout this water trauma, I even feel like I developed a professional friendship with them, their service was so caring and personal. I would highly recommend them for any type of repair.  They are our go-to people from now on!!

So we have a rental unit on the 3rd floor of a condo building in Little Italy, and the washing machine water-level sensor switch failed... Yup, flooded half of our unit and the ceiling/walls of the unit downstairs. We called SERVPRO right away, oh we had never used SERVPRO services before, but thankfully a few months ago our neighbors had a bathroom tub overflow in their 3 story home and it flooded all the way to the garage. In talking with our neighbors about their experience and repairs they highly recommended SERVPRO, if we ever needed such. Well, we did and so we call SERVPRO... They were out there very quickly and sucked up all the water, even from the washing machine tub. They masked off the unaffected areas with plastic walls, took off the baseboards, cut out the wet drywall and removed the wet carpet pad... They set up their blow dryers and let evaporation do the rest. Then they came back and inspected the walls/floors and not finding any remaining water they quickly restored the walls, carpet pad and baseboards looks like new. 

Quick response and excellent service.  We had a listing that was affected by a water main break.  The owner was off-site at the time.   Tanya was quick to meet me at the property and walk us through the process.  As soon as the Owner gave the green light, Jordan was on-site to begin the remediation process.  They kept us informed the entire time.  Very impressed with the professionalism of the entire crew, their care of the building, and of our client.

Our insurance company sent SERVPRO to deal with the little flood caused by the failure of a valve on our dishwasher. They were prompt, professional, and did a great job. They set up fans and dehumidifiers. The areas with wet drywall were cut out.  During the next week, they packed up the lower kitchen cabinets, removed those cabinets, packed up our office, and dining room. The rooms were dried out within a week. Everyone was helpful, thoughtful and very professional.

Super professional and very helpful. I asked them for a couple of favors and they were very accommodating. It was a great help to have this level of service at such a critical time.

I was blown away by how careful and respectful Eric's crew was when working. The set up, prep, etc, etc was clean. I tend to ask lots of questions and hover over work. They were all kind to me when I did so.

Where do I even begin? This company has been AMAZING to work with on multiple projects of a property portfolio we oversee. Their quick efforts, excellent detail, and communication is everything you need in any emergency or urgent matter. They answer all my questions and concerns and follow up whenever needed.

Also, they specialize in all of Downtown so have high knowledge in all the communities. This makes for a very easy and smooth process (especially with HOA's :) )

Lisa & Ben, thank you for all you do and leading such a great team! I greatly appreciate all the hard and professional work!

5 star restoration/remediation company all the way! Great group of hardworking people who care about their customers. They will make your property "Like it never even happened."

SERVPRO has done numerous unit cleanings for us. They always provide a great service at a great price. They are quite a pleasure to work worth. SERVPRO is surely on top of their game and great at communicating anything relevant, we might need to know!

Excellent. Cleaned our carpets and moved all the annoying furniture items out of the way, replaced them exactly where they were. Didn't get the tough, massive coffee stain on the first try, came back out a second time for no additional charge and took care of it. High recommended, friendly and professional team!! Thanks guys!

I had a last-minute need for pressure washing at my business. They came the next morning no problem. Their staff was very helpful and kind. We worked out the details of the job right then and there and everything was completed wonderfully. I would highly recommend their services to anyone.