Recent Posts

Very Happy Water Damage Customer in San Ysidro?

9/27/2022 (Permalink)

A person is making the “thumbs up” sign. We are trusted leaders in water and mold damage restoration in San Diego.

We take pride in our work. Our Otay Mesa and San Ysidro team appreciate the feedback we get from our customers. Here is a recent Google review that says it all:

“First and foremost, I would like to start my review by thanking Garrett and the rest of the SERVPRO of Otay Mesa/San Ysidro team! From the very nice ladies that call to schedule appointments, the demo team, and Garrett, I’ve never been this satisfied with my experience when dealing with other companies. I had the pleasure of working with Garrett for a couple of days, and from beginning to end, he stayed kind and genuine with the way he communicated; he was prompt, kept me updated, and made sure of our safety - the professionalism, the work that he did, all of which were excellent! I’m out of words and can’t thank Garrett enough! Thank you so much for being so nice and, at the same time, being professional and awesome at your job, Garrett! I wish others were like you! The demo team was also very nice, proficient with their work, and also professional. What an amazing team!!!!! I am a 100% satisfied customer! Keep up the great job!” Faye Gutierrez

Services: Mold inspection, Water damage-related cleanup & repair

Positive: Professionalism, Punctuality, Quality, Responsiveness, Value

Call Us Today!

Water damage can happen at any time, and mold outbreaks are not uncommon. Our Otay Mesa and San Ysidro team is Here to Help ® when your San Ysidro home or business has water damage. Call us today at 619-439-2407.

Franchises are independently owned and operated.

Thunderstorms Warning Issued for Otay Mesa?

9/20/2022 (Permalink)

Huge thunderclouds fill the sky. We respond to storm damage emergencies 24-hours a day in San Diego.

This summer, the National Weather Service issued many weather alerts for San Diego County. We’ve had flash flood warnings, heat warnings, and thunderstorm warnings. Our Otay Mesa and San Ysidro team responds to storm damage emergencies 24-hours a day in Otay Mesa.

According to the National Oceanic and Atmospheric Administration (NOAA), thunderstorms can produce strong wind gusts that have been known to exceed 100 miles per hour. Here are some more interesting facts about thunderstorm winds from the NOAA:

  • Thunderstorms should be treated like you would a tornado. Move to an appropriate shelter if you’re in the storm’s path.
  • The strong outrush of wind from a thunderstorm is often called a downburst. Downbursts are caused by rain-cooled air, which accelerates rapidly downward, producing a potentially damaging gust of wind.
  • Strong downbursts are often mistaken for tornadoes, and they can produce extensive damage and are often accompanied by a roaring sound similar to that of a tornado. Downbursts can easily overturn mobile homes, tear roofs off of houses, and topple trees.

Call Us!

Storm damage can happen at any time. Our Otay Mesa and San Ysidro team is Here to Help ® when your Otay Mesa home or business has storm damage. Call us today at 619-439-2407.

Franchises are independently owned and operated.

Can Smoke Damage Be Restored in My San Ysidro Home?

9/9/2022 (Permalink)

Smoke fills a room as a smoke detector sounds. We restore fire damage 24-hours a day in San Diego.

Our Otay Mesa and San Ysidro team responds to fire damage emergencies 24-hours a day in San Ysidro. When smoke damages a room, it leaves behind a unique signature based on what fueled the fire.

Smoke Removal Equipment We Use

Air Scrubber or Filter

  • Heating, ventilation, air conditioning system (HVAC) air scrubber, or a high-efficiency particulate air filter (HEPA) air purifier can capture larger smoke molecules. There will still be some residual odor from smaller molecules or surface residues.

Hydroxyl Generator

  • A hydroxyl generator is a slower and gentler alternative to ozone. These machines use ultraviolet light to generate hydroxyl radicals that eliminate smoke odors. It will take about three to five days of continuous operation to achieve the same results as a single ozone treatment.

Ozone Generator

  • An ozone generator is a fast and highly effective smoke odor restoration method. These machines emit ozone, which follows the same paths through the air as smoke and oxidizes any residual traces in the air or on surfaces.

Thermal Fogging

  • Thermal fogging is an intensive treatment involving fogging machines. After residents evacuate, smoke cleaning professionals fill a structure with petroleum distillates that neutralize odors and ventilate the area.

Vapor Modification

  • Vapor modification is another odor elimination method that relies on aromatic compounds and a blower or fan to neutralize smoke odor

Call Us Today!

When your San Ysidro home or commercial business has any smoke or fire damage, our Otay Mesa and San Ysidro team is Here to Help. ® Call us today at 619-439-2407.

Franchises are independently owned and operated.

Happy Water Damage Customers in San Ysidro?

9/6/2022 (Permalink)

Happy people stand together with their arms raised. We are trusted leaders in water damage restoration in San Diego County.

Our Otay Mesa and San Ysidro team responds to water damage emergencies 24-hours a day in San Ysidro. Here are some Google reviews from recent customers:

“Excellent service. Garrett is a wonderful representative of your company. Thorough job, responsive, prompt, courteous. Would not hesitate to use them again if the need arises.” Carla Madni

Service: Water damage-related mold removal

Positive: Professionalism, Punctuality, Quality, Responsiveness, Value

“Garrett Cody was extremely professional, thorough, and efficient in his analysis of the water leak. He made sure to call with notice of arrival and took the time to answer all questions and explain every step of the process and plan moving forward. I would highly recommend asking for him for any water-related concerns.” Rohini Singh

Services: Water removal, Water damage-related cleanup & repair

Positive: Professionalism, Punctuality, Quality, Responsiveness

“Garrett and the team did an outstanding job with remediating and demoing due to a recent flood into the kitchen and dining area. Overall,  very professional and appreciated the quality of work and ongoing communication provided, which is critical during these types of situations.” John Guadarrama

Service: Water damage-related cleanup & repair

Positive: Professionalism, Punctuality, Quality, Responsiveness

Call Us Today!

When your Otay Mesa home or commercial business has water damage, our Otay Mesa and San Ysidro team will restore your damage “Like it never even happened.” Call us today at 619-439-2407.

Franchises are independently owned and operated.

Comprehensive Cleanup and Restoration Training in Otay Mesa?

8/30/2022 (Permalink)

A person is studying on a laptop computer. Our team is highly trained and certified to restore property damage in San Diego County.

Our technicians have the training, equipment, and experience to clean and restore any form of property damage in Otay Mesa. What sets us apart from our competition? Our Otay Mesa and San Ysidro team is required to undergo rigorous initial and ongoing training to stay current on industry cleaning and restoration standards. We invest heavily in training and e-learning programs for our office and field team members. Whether you need help with fire, water, storm, mold, or another form of property damage, we can help!

 The training programs include:

  • IICRC Training
  • Employee Certification Training
  • Initial Franchise Training
  • e-Learnings
  • Continuing Education Classes

e-Learnings

Everyone on our staff - from the office team to our field technicians - has access to web-based training. This training is voluntary and is a program designed to be an ongoing training series for our Otay Mesa employees. These training courses feature video presentations and support materials, followed by a knowledge test at the end of each module. Ongoing education keeps our office team and technicians current on new industry standards and best practices for the cleaning and restoration industry.

Call Us Today!

When your Otay Mesa home or commercial business has property damage, our Otay Mesa and San Ysidro team will restore your damage “Like it never even happened.” Call us today at 619-439-2407.

Franchises are independently owned and operated.

Pets in Otay Mesa Suffering From Heatstroke?

8/23/2022 (Permalink)

A dog drinks water to stay hydrated during a hot summer day. We respond to storm damage emergencies 24-hours a day in San Diego County.

During the summer, San Diego County residents can expect weather ranging from monsoonal moisture and rain to excessive heat warnings. Our Otay Mesa and San Ysidro team is trained and certified to restore storm damage no matter how extensive the repairs. Here is some information from The Humane Society about pets and sunstroke:

Signs of Sunstroke in Pets

Extreme temperatures can cause heatstroke. Some signs of heatstroke are heavy panting, glazed eyes, a rapid heartbeat, difficulty breathing, excessive thirst, lethargy, fever, dizziness, lack of coordination, profuse salivation, vomiting, a deep red or purple tongue, seizure, and unconsciousness.

Animals are at particular risk for heat stroke if they are very old, very young, overweight, not conditioned to prolonged exercise, or have heart or respiratory disease.

How to Treat a Pet Suffering From Sunstroke

Move your pet to the shade or in an air-conditioned area. Apply ice packs or cold towels to their head, neck, and chest, or run cool (not cold) water over them. Let them drink small amounts of cool water or lick ice cubes. Take them directly to a veterinarian.

Call Us Today!

When your Otay Mesa home or business has storm damage, our Otay Mesa and San Ysidro team will restore your damage “Like it never even happened.” Call us today at 619-439-2407.

Franchises are independently owned and operated.

Fire-Damaged Business in San Ysidro?

8/16/2022 (Permalink)

An industrial building is on fire at night. We restore fire, smoke, and soot damage in San Diego County.

We follow a comprehensive, seven-step process to restore fire-damaged properties in San Ysidro. Our Otay Mesa and San Ysidro team has the training, equipment, and experience to restore fire damage quickly to get your business operation as soon as possible.

Step 1: Emergency Contact

Our representative will ask questions regarding the fire damage event to help us respond immediately with the appropriate equipment and resources. 

Step 2: Inspection and Assessment

Step 3: Immediate Board-Up and Roof-Tarp Service

We will board up missing windows and walls and place tarps on damaged roofs. 

Step 4: Water Removal and Drying

The water removal process begins almost immediately and removes most of the water. We then use dehumidifiers and air movers to remove the remaining water and complete the drying process. 

Step 5: Removal of Smoke and Soot

We use specialized equipment and techniques to remove smoke and soot from ceilings, walls, and other surfaces. 

Step 6: Cleaning and Sanitizing

We clean, sanitize, and disinfect all of the restorable items. We remove odors using industrial air scrubbers and fogging equipment.

Step 7: Restoration

Restoration may involve minor repairs, such as replacing drywall, painting, and installing new carpet, or major repairs, such as the reconstruction of various areas or rooms in a home or business.

Call Us Today!

When your San Ysidro commercial business or home has fire damage, our Otay Mesa and San Ysidro team will restore your fire damage “Like it never even happened.” Call us today at 619-439-2407.

Franchises are independently owned and operated.

How Often Should I Test the Smoke Alarm System in My Home in Otay Mesa?

8/5/2022 (Permalink)

A person is testing a smoke alarm. We are trusted leaders in fire damage restoration services in San Diego County.

Properly working smoke alarms save lives. Our Otay Mesa and San Ysidro team has been restoring fire damage for homes and commercial businesses for many years and has witnessed the effectiveness of smoke alarms firsthand. Here are some smoke alarm safety tips from the National Fire Protection Association:

Smoke Alarm Safety
  • A closed door may slow the spread of smoke, heat, and fire. Install smoke alarms in every sleeping room and outside each separate sleeping area. Install alarms on every level of the home. 
  • Smoke alarms should be interconnected. When one sounds, they all sound. 
  • Large homes may need extra smoke alarms
  • Test your smoke alarms at least once a month. Press the test button to be sure the alarm is working.
  • Today’s smoke alarms will be more technologically advanced to respond to a multitude of fire conditions yet mitigate false alarms
  • When a smoke alarm sounds, get outside and stay outside
  • Replace all smoke alarms in your home every ten years

Call Us Today!

Fire damage happens all the time. Our Otay Mesa and San Ysidro team is Here to Help when your Otay Mesa home or business has fire damage. ® We’ll restore your fire damage “Like it never even happened.” Call us today at 619-439-2407.

Franchises are independently owned and operated.

Very Happy Water Damage Restoration Customers in Otay Mesa?

8/2/2022 (Permalink)

Two people sit on a couch and catch water dripping from a ceiling in a bucket and a pan. We restore water damage 24-hours a day in San Diego County.

Our Otay Mesa and San Ysidro team has the training, equipment, and experience to restore water damage in homes and commercial properties. Our technicians are trained and certified by the Institute of Inspection Cleaning and Restoration Certification (IICRC). Water will seep into and underneath anything in its path, so fast mitigation is required to prevent more extensive damage. We use industrial-grade water extraction and drying equipment to remove excess water rapidly. Here is a recent five-star Google review from a water damage customer:

“Garrett and the team did an outstanding job with remediating and demoing due to a recent flood into the kitchen and dining area. Overall, very professional and appreciated the quality of work and ongoing communication provided, which is critical during these types of situations.” John Guadarrama

Service: Water damage-related cleanup and repair

Positive: Professionalism, Punctuality, Quality, Responsiveness

Water Restoration Process

Step 1: Emergency Contact

Step 2: Inspection and Damage Assessment

Step 3: Water Removal/Water Extraction

Step 4: Drying and Dehumidification

Step 5: Cleaning and Repair

Step 6: Restoration

Call Us Today!

Water damage happens all the time. When your Otay Mesa home or business has water damage, our Otay Mesa and San Ysidro team is Here to Help. ® We’ll restore your water damage “Like it never even happened.” Call us today at 619-439-2407.

Franchises are independently owned and operated.

Full Service Restoration Company in San Ysidro?

7/27/2022 (Permalink)

A person is installing new flooring. We offer a full range of restoration and rebuilding services in San Diego County.

Often property damage requires reconstruction services to complete a restoration. Our Otay Mesa and San Ysidro team has the training, equipment, and experience to complete a project from the initial cleanup phase through to the final stages of restoration. This gives our customers one point of contact through the entire restoration and eliminates the headaches of juggling and scheduling multiple trades and vendors.

General Contractor License #: 1037786
California State License Board (CSLB) #: 1037786

  • Board Up
  • Carpet Repair and Installation
  • Document Drying
  • Dry Cleaning
  • Drywall Installation
  • Drywall Removal
  • Electrical
  • Electronics Restoration
  • Fine Art Restoration
  • Furniture Restoration
  • General Contracting
  • Hardwood Floor Repair
  • HVAC Services
  • Linoleum Floor Repair
  • Marble Floor Repair
  • Move Out
  • Painting
  • Plumbing
  • Portable Power
  • Roof Tarp
  • Roofing Services
  • Scalable Resources
  • Temporary Fencing
  • Temporary Warehouse Space
  • Tile Floor Repair
  • Tree Removal

After protecting and securing the structure, our professionals can begin the restoration process. Your home or business may need reconstruction work to get your property back to its preloss condition.

Call Us Today!

Property damage can happen at any time. When your San Ysidro home or business needs reconstruction services, our Otay Mesa and San Ysidro team is Here to Help. ® We’ll restore your damage “Like it never even happened.” Call us today at 619-439-2407.

Franchises are independently owned and operated.