Recent Posts

Emergency Water Damage Service in Otay Mesa?

5/17/2021 (Permalink)

 A flooded parking lot is shown. When you need help with a water damage emergency, SERVPRO of Otay has a team of highly trained water restoration professionals on call 24-hours a day

Rain has been known to fall in Otay Mesa frequently during the Spring.  At SERVPRO of Otay Mesa / San Ysidro, we know that our fast response time can help to minimize the damage water and flooding can do to your home or business. Here are some safety tips and some tips on what NOT to do after flooding from our website while waiting for help to arrive:

Safety First

  • Stop the source of water damage; call a plumber/or wait for the storm to end
  • Turn off the electricity
  • If it is not safe to stay in the house, evacuate everyone, including pets
  • Have all your relevant documents in one safe, dry place
  • If you have homeowner’s insurance, start the claims process
  • Document everything with photos, and wear protective gear
  • If you are a tenant, reach out to your landlord or property manager

What NOT To Do After Flooding

  • Don't leave wet fabrics in place 
  • Hang furs and leather goods
  • Don't leave books, magazines, or other colored items on wet carpet or floors
  • Don't use your household vacuum to remove water
  • Don't use television or other household appliances
  • Don't turn on ceiling fixtures if the ceiling is wet, and keep out of rooms where ceilings are sagging

Call Us Today!

When your Otay Mesa home or commercial business has a flooding or other water damage emergency, SERVPRO of Otay Mesa / San Ysidro is Here to Help. ® 

SERVPRO of Otay Mesa / San Ysidro is Independently Owned and Operated

Otay Mesa Residents Can Protect Their Families With Proactive Cleaning and Disinfecting Services

4/27/2021 (Permalink)

SERVPRO banner on the balcony of a San Ysidro apartment Otay Mesa Residents Can Protect Their Families With Proactive Cleaning and Disinfecting Services

Specialty Cleaning for Your San Ysidro Home

SERVPRO of Otay Mesa/San Ysidro wants the residents of San Ysidro to know that we provide specialty cleaning services to remove biological pathogens similar to COVID-19 from your home and we want to help you keep your home clean of infectious disease.

Tips for Running Errands Safely

The national Centers for Disease Control and Prevention (CDC), urges us to frequently wash our hands and to routinely clean and disinfect high-touch objects and surfaces. Additionally, they provide tips for running errands and shopping:

  • Stay at least 6 feet away from others while shopping and in lines.
  • Cover your mouth and nose with a cloth face covering when you have to go out in public.
  • If you are at higher risk for severe illness, find out if the store has special hours for people at higher risk. If they do, try to shop during those hours.
  • Disinfect the shopping cart, use disinfecting wipes if available.
  • Do not touch your eyes, nose, or mouth.
  • If possible, use touchless payment (pay without touching money, a card, or a keypad). If you must handle money, a card, or use a keypad, use hand sanitizer right after paying.

Call Us Today

When you require specialty cleaning services outside the scope of routine janitorial cleaning, SERVPRO® of Otay Mesa/San Ysidro wants to help. Call us today at 619-439-2407 to learn more about our specialty cleaning services in San Ysidro.

How Should Business Owners Really Attack Their Mold Problems?

4/26/2021 (Permalink)

moisture meter on a ceiling It only takes a small water leak, or even excess humidity, for mold to form.

Mold Cleanup Process

Many business owners may rely on easy-to-find commercial cleaners for their fungus cleanup needs, believing that a few sprays can zap away a potential infestation. While these chemicals may appear to eliminate the contamination on the surface, that is not always the case, leaving spores to procreate and simply return down the road. This bandage approach should be avoided. Instead, proprietors should focus on in-depth remediation. Here are three things you should consider.

1. Evaluate the Surfaces
First and foremost, think about what items or materials have mold growth. These microbes, after all, are tiny beings, seeking out moisture to thrive. They can penetrate through absorbent surfaces, such as carpet and drywall. Once they enter these areas, it's hard to know if a product such as bleach has really eliminated the concern. Instead, these saturated pieces should be cut out and discarded. To know how much should be cast out, consider deferring to a water and mold remediation company in Pine Valley, CA. They have high-tech equipment to monitor and assess the structure.

2. Wipe and Dry Wet Zones
Nonporous fungus cleanup demands immediate attention as well. These places should be scrubbed thoroughly, and the humidity should be extracted as much as possible. Industrial dehumidifiers and absorbent products remove water, starving out the microorganisms and stopping procreation. HVAC units should also be scrubbed.

3. Repair the Source
Prevent yourself from having to cleanup mold again by ensuring that the origin of the trouble has been fixed. That means you should seek out why leaks, backups or flooding occurred, correcting any malfunction or abnormality. A thorough examination of pipes should occur. If only the spores are treated, then the situation could become cyclical, potentially growing worse each time.
Fungus cleanup isn't a simple process. Don't rely on something found in the closet or the store shelf; rather, discard anything questionable, and minimize moisture levels. Then, clean and rebuild.

We Follow CDC and EPA Guidelines for Cleaning and Disinfecting Businesses in San Ysidro

4/22/2021 (Permalink)

SERVPRO techs in PPE cleaning a San Ysidro, CA business We use EPA-approved, hospital-grade cleaning and sanitization products to clean commercial businesses in Otay Mesa.

Commercial Cleaning and Sanitization Services

We live in a world where routine cleaning and disinfecting has never been more important to protect our health and wellbeing. The national Centers for Disease Control and Prevention (CDC), recommend routine cleaning of homes and commercial businesses of all high-touch surfaces as the new coronavirus, COVID-19, can remain on surfaces for up to three days depending on the surface type. SERVPRO of Otay Mesa/San Ysidro wants business owners of Otay Mesa to know that we adhere to the highest standards and follow all guidelines set by the CDC and local authorities. Our team of technicians undergo rigorous initial and ongoing training to keep current on industry standards and technological advancements.

Some examples of high-touch surfaces include doorknobs, handles, bathroom fixtures, light switches, keyboards, tabletops, common areas, counters and other frequently touched surfaces such as:

  • Kitchen/Food Areas
  • Bathrooms
  • Offices
  • Retail Spaces
  • Water Fountains
  • Shelving/Racks
  • Sales Counters
  • Carpets and Rugs
  • Stair Handrails
  • Elevator Cars

Call Us for a Proactive Cleaning Today

SERVPRO of Otay Mesa/San Ysidro has the specialized training required to clean and disinfect your business outside the scope of routine janitorial services in Otay Mesa or San Ysidro and are on call  24 hours a day. Once we receive your call, we will be on site within four hours. Call us today at 619-439-2407.

How Each Type of Fire Damage Affects Your Restoration Costs

4/21/2021 (Permalink)

Fully burned and sooty window frame One thing that is present after a lot of fires is soot.

Different Types Of Fire Damage

The average cost to have a fire remediation company cleanup your business after fire damage varies greatly. Business owners can expect to pay for thousands of dollars in damage. However, several different types of damage can affect each estimate.

Soot Removal
One thing that is present after a lot of fires is soot. It is basically organic matter that was not completely burned by the fire. There are two different types of soot, and they affect your estimate differently.

Dry soot results from high-oxygen fires and will only add a couple of thousand dollars to your bill.
Oily soot results from low-oxygen fires and will be significantly more expensive to clean.

Water Restoration
Extinguishing the fire will require the use of water or chemical suppressants. You should expect to pay a few thousand dollars to remedy the water damage from extinguishing the flames. If the firefighters used a chemical extinguisher, you could expect to pay less. All of your carpeting or other floorings will be thoroughly dried and cleaned during this process to prevent further damage to your business.

Smoke Cleanup
Once the water and soot have been cleaned, any smoke odors will need to be removed. This step will involve getting rid of the odors' source so that no lingering smoke smell returns to your business. You will often pay less than a thousand dollars for this, although the exact price will be based on your chosen remediation method.

Rebuilding Costs
When you add up these costs, you get the amount necessary to clean your business in San Diego, CA. You also need to add rebuilding costs to your estimate to understand the amount necessary to restore your building to its pre-disaster condition.
A commercial fire can do a lot of damage. To get the most accurate forecast of your restoration costs, you need to understand more about each type of damage and the cost to repair it.

Know Your Ways Out in the Event of a Home Fire

4/1/2021 (Permalink)

Map of a house and escape routes You need to have an escape route created for your home.

A home fire in Pine Valley, CA, is a scary concept, but one everyone should be prepared for. Knowing your fire escape plan is just as important to fire preparation as maintaining smoke alarms and having firefighting equipment like extinguishers ready in your home.

Creating Your Escape Route

For every person in your home, you need to have an escape route prepared. Each person’s route should include:

  • A primary escape route
  • A secondary escape route
  • A rendezvous point

The primary escape route should be through an easily accessible ground floor exit, such as the front door. Secondary escapes should be thoroughly discussed with each member of the family in the event that the primary route is blocked by fire. A secondary route may involve exiting through second-story windows; if so, make sure there is an escape ladder stored near the egress window.
Often overlooked, the post-exit meeting point is a critical element of your fire escape plan. It can be by the mailbox, at a neighbor’s home, or on the curb across the street, so long as it is a safe distance from your home.

Knowing Your Back-Up Plan
In the unlikely scenario that every one of your planned escape routes is compromised, ensure that your family knows how to shelter in place. Closing doors slows the spread of fire and smoke, keeping you safe longer as well as decreasing property damage and the need for fire restoration services. Stuffing towels, especially ones that are wet, in the space between the bottom of a door and floor can keep smoke out of a room. Have something on hand you can use to signal your location to rescuers when they arrive, like a brightly colored shirt or towel.
Take time to talk about your fire escape plan with your family so that when the dust has settled, all of you are safe and ready to start on the work of restoring your home.

Should I Purchase Flood Insurance for My Business?

4/1/2021 (Permalink)

structure of ceiling of building Commercial ceiling damage in San Ysidro, CA.

Business owners in San Ysidro, CA might think that they are insured for flood damage because they have commercial insurance coverage. While your business is covered for some types of natural disasters, you need flood insurance for damage from flooding.

What Does My Standard Policy Cover?

Standard commercial insurance policies cover damage from:

  • Wind
  • Hail
  • Tornadoes
  • Melting snow or rain

Generally, standard policies cover damage by water that comes from above. Gutters compromised by heavy rain, for example, are usually covered in a standard policy.

What Does Flood Insurance Cover?
A flood policy covers water damage on the ground, including storm surges, blocked storm drains, melting snow, breached levees and dams, and other types of flooding. It protects you against losses from damage to your property and its contents and can cover flood damage repair.
In most cases, property outside your building is not covered. This includes septic systems, fleet vehicles and landscaping. Business interruption and loss of building use are not covered.

Do I Need Insurance From Floods?
You can determine your flood risk by searching your property address on the FEMA flood map service center. If you are in or near a flood zone, your flood risk is more significant. You may also be at greater risk for floods if your building or inventory is below ground.
If you have a mortgage from a federally insured or regulated lender and your commercial property is in an area of high flood risk, you are required to have an insurance policy for floods.

How Can I Buy Commercial Insurance for Floods?
The NFIP offers insurance coverage through a network of insurance companies and NFIP Direct. A 30-day waiting period is in effect most of the time, so it's important to plan if you're considering insurance.
Flood insurance can give you peace of mind as you know you're protected against unexpected flood damage.

Tips to Prevent Kitchen Fire in Otay Mesa

3/31/2021 (Permalink)

Fire and smoke damage on the wall of an Otay Mesa home from a candle. We specialize in fire and water restoration.

SERVPRO of Otay Mesa/ San Ysidro understands that cooking equipment is a leading cause of fire damage and fire injuries in your Otay Mesa home.

To help prevent fire damage, SERVPRO of Otay Mesa/ San Ysidro shares these tips. They make more sense than not cooking at home.

  • Many kitchen items can catch fire, including dishtowels, oven mitts, recipes, wooden tools, and loose clothing
  • Never operate the stove or oven when you are tired or have been drinking alcohol
  • If you are frying, broiling, grilling, or boiling food, stay in the kitchen. If you leave, even for a short time, turn off the heat
  • Keep flammable items at least three feet from the stovetop
  • Do not allow children within two to four feet of the stove or oven
  • If you must leave the house while cooking of any kind, turn off the heat sources

Remember that fire is fast. If you cannot contain a fire immediately, leave and bring everyone with you. Call 9-1-1 from outside your Chula Vista home.

SERVPRO of Otay Mesa/ San Ysidro reminds you that fire prevention is the best strategy against fire damage. 

SERVPRO of Otay Mesa/ San Ysidro is independently owned and operated. 

Prepare Your Business for a Storm in Otay Mesa / San Ysidro

3/26/2021 (Permalink)

Water on the floor of a gym in a hotel in San Ysidro, CA We are water damage specialists who get started promptly to get your property dry.

SERVPRO of Otay Mesa / San Ysidro knows how devastating storms can be. Storm damage and water damage can be especially harsh on small- or medium sized businesses; the Small Business Administration estimates that 25% of such businesses never recover after a disaster forces them to close. SERVPRO® of Otay Mesa / San Ysidro want San Ysidro businesses to thrive and is sharing these tips for preventing the worst. 

Preventing Storm Damage in San Ysidro

  • Make sure your employees will be safe:
    • sign up for text alerts from the business and from local weather alert services
    • encourage them to keep emergency kits at home and in their cars
    • keep emergency supplies available
    • encourage employees to stay at home or to leave early enough to avoid the storm
  • Get updates on weather from your local stations or the National Weather Service
  • Have insurance that covers against hazards such as high winds
  • Post contact for plumbers, vendors, customers, any building contractors
  • Prepare for internet or power outages by having all contact information available offline

If storm damage or water damage strikes your business, call SERVPRO of Otay Mesa / San Ysidro right away. We are Faster to Any Size Disaster.

SERVPRO of Otay Mesa / San Ysidro is independently owned and operated.

Unclog Gutters to Prevent Water Damage

3/26/2021 (Permalink)

Air movers set up to dry a carpet in a bedroom in a San Ysido, CA home Storm and flood damage require specialized restoration techniques and equipment.

SERVPRO® of Otay Mesa / San Ysidro has no way of changing if it will rain or not, but we can help residents and business owners in San Ysidro prevent water damage by sharing this information about gutters.

Keep the Gutters Clear in Otay Mesa / San Ysidro:

  • Gutters channel water from the roof to downspouts, so it flows safely away from the building
  • Because debris ends up in the gutters, you should clean them twice a year
  • Debris such as twigs, leaves, and litter can clog the gutters
  • When gutters are clogged, rain may cause water damage to the roof, the foundation, or the basement
  • When you clean the gutters, check seams, bends, and downspouts for debris
  • Replace broken or missing struts and screens
  • Be sure to check the seams, downspouts, and bends
  • A pressure washer or a plumber's snake may be useful for clearing obstructions that are hard to reach
  • Find out if any downspouts lead to underground pipes and check those for clogs or debris

Clear gutters aren't the only means to prevent water damage, and storm damage can strike even buildings with the clearest gutters. If you need help, call SERVPRO of Otay Mesa / San Ysidro. We will make your place look “Like it never even happened.”

SERVPRO of Otay Mesa / San Ysidro is independently owned and operated.