Recent Posts

Comprehensive Fire Damage Restoration Process Used in Otay Mesa?

1/31/2023 (Permalink)

A firefighter extinguishes a fire. We restore fire damage 24-hours a day in San Diego.

Our local team in Otay Mesa and San Ysidro follows a comprehensive, seven-step process for restoring fire-damaged properties in Otay Mesa as follows:

Step 1: Emergency Contact

Our representative will ask questions regarding the fire damage event to help us respond immediately with the appropriate equipment and resources. 

Step 2: Inspection and Assessment

Step 3: Immediate Board-Up and Roof-Tarp Service

We will board up missing windows and walls and place tarps on damaged roofs. 

Step 4: Water Removal and Drying

The water removal process begins almost immediately and removes most of the water. We then use dehumidifiers and air movers to remove the remaining water and complete the drying process. 

Step 5: Removal of Smoke and Soot

We use specialized equipment and techniques to remove smoke and soot from ceilings, walls, and other surfaces. 

Step 6: Cleaning and Sanitizing

We clean, sanitize, and disinfect all of the restorable items. We’re also trained to remove odors using industrial air scrubbers and fogging equipment.

Step 7: Restoration

Restoration may involve minor repairs, such as replacing drywall, painting, and installing new carpet, or it may entail major repairs, such as the reconstruction of various areas or rooms in a home or business.

Call Us Today!

When you have fire damage in your Otay Mesa home or commercial business, our Otay Mesa and San Ysidro team is Here to Help. ® Call us today at 619-439-2407.

Franchises are independently owned and operated.

What Happens During the Drying Process When I Have Water Damage in My San Ysidro Home?

1/24/2023 (Permalink)

A close-up of a hygrometer is shown measuring 50 percent humidity. We restore water damage 24-hours a day in San Diego.

Water is invasive, so when there is flooding or a broken pipe, the water will absorb into any porous surface or household item in its path. Our local team in Otay Mesa and San Ysidro follows a comprehensive drying procedure to restore the damaged area to normal humidity levels.

Drying and Dehumidification Process

We use room measurements, temperature, and relative humidity to determine the number of air movers and dehumidifiers to dry the area. We also monitor and document the drying process to ensure the damage is dried thoroughly. Here is some additional information from our website about our drying process.

Monitor Floor and Walls

We check the moisture levels to monitor the drying process. 

  • Monitor Floors
  • Monitor Walls

Drying Equipment

  • Industrial-grade dehumidifiers help prevent secondary water damage like swelling and warping floors, walls, and furniture
  • High-speed air movers create airflow across walls, carpets, pads, and furniture, accelerating moisture evaporation

Water Damage Restoration Process

  • Step 1: Emergency Contact
  • Step 2: Inspection and Damage Assessment
  • Step 3: Water Removal/Water Extraction
  • Step 4: Drying and Dehumidification
  • Step 5: Cleaning and Repair
  • Step 6: Restoration

Call Us Today!

When you have water damage in your San Ysidro home or commercial business, our Otay Mesa and San Ysidro team is Here to Help. ® Call us today at 619-439-2407.

Franchises are independently owned and operated.

Water from Recent Storm Causes Mold Outbreak in Otay Mesa Home?

1/17/2023 (Permalink)

Mold grows around a door frame. We are trusted leaders in mold remediation services in San Diego.

After the last big storm, I noticed water leaking around my home’s side door. A few days later, I smelled a musty odor and found mold around the leaking door frame. I called the local office in Otay Mesa and San Ysidro, and they came out and inspected and assessed the damage and explained the mold restoration process as follows:

  1. Emergency Contact
  2. Inspection and Mold Damage Assessment

We follow local and state laws regarding inspection and documentation based on your unique situation.

  1. Mold Containment

We may use advanced containment procedures like negative air chambers to isolate the contaminated area with physical barriers and negative air pressure to prevent mold spores from spreading during the cleanup process.

  1. Air Filtration

We utilize powerful “air scrubbers” and HEPA vacuums to prevent the spread of these mold spores while the mold remediation is in process.

  1. Removing Mold and Mold-Infested Materials

We use antifungal and antimicrobial treatments to eliminate mold colonies and to help prevent new colonies from forming. We remove and dispose of mold-infested porous materials when remediating heavy mold growth.

  1. Cleaning Contents

We clean your furniture, decorative items, curtains, and other restorable items affected by mold. We also remove odors and deodorization using fogging equipment.

  1. Restoration

Restoration may involve minor repairs, such as replacing drywall, painting, and installing new carpet, or it may require the reconstruction of various areas or rooms in a home or business. 

Call Us Today!

When you have a mold problem in your San Ysidro home or commercial business, our Otay Mesa and San Ysidro team is Here to Help. ® Call us today at 619-439-2407.

Franchises are independently owned and operated.

Space Heating Equipment Safety Tips for San Ysidro Businesses?

1/10/2023 (Permalink)

A space heater warms an office. We restore commercial fire damage 24 hours a day in San Diego.

Our local Otay Mesa and San Ysidro teams respond to commercial fire damage emergencies day and night. Space heaters are used frequently in workplaces during the winter months. Here are some space heater safety tips from Travelers Insurance:

Employers without a formal policy prohibiting space heaters should provide guidelines for safe use.

  • Use of space heaters should not be allowed unless supervisor or management approval is provided before use
  • Units that have been listed or labeled by a nationally recognized testing laboratory such as UL (Underwriters Laboratories), CSA (Canadian Standards Association), or ETL (Intertek) should be the only space heaters permitted for use
  • Keep at least 36 inches of clearance around every space heater and only use them in areas free of flammable liquids and easily ignited or combustible materials
  • Proper placement of the space heater is important. Be sure it is not in a high-traffic area or where it may become a tripping hazard.
  • If using an electric space heater, ensure electrical cords and plugs are not frayed or damaged. Always plug the heater directly into the wall outlet, and be sure the power cord is not crossing a walkway. Never use extension cords or power strips, as these could overheat and lead to a fire.
  • Be sure space heaters are never left unattended. They should be turned off when the employee leaves the room or area of the heater and unplugged at the end of the day.

Call Us Today!

When you have fire damage in your San Ysidro commercial business or home, our Otay Mesa and San Ysidro team is Here to Help. ® Call us today at 619-439-2407.

Franchises are independently owned and operated.

Can My Plumbing Pipes in Otay Mesa Freeze this Winter?

1/3/2023 (Permalink)

A frozen downspout is shown. We restore storm damage 24 hours a day in San Diego.

Our Otay Mesa and San Ysidro teams are trained and certified to restore storm damage, no matter how big the job is! Temperatures in San Diego have dropped below freezing, although it is a rare occurrence. In December 1967, snow fell in San Diego, and it has not snowed since, and on January 7, 1913, the record low temperature was 25 degrees Fahrenheit, well below freezing.

The American Red Cross website explains that when pipes freeze, the water expands and can put tremendous pressure on metal and plastic pipes.

Pipes that freeze most frequently are:

  • Pipes that are exposed to severe cold, like outdoor hose bibs, swimming pool supply lines, and water sprinkler lines
  • Water supply pipes in unheated interior areas like basements and crawl spaces, attics, garages, or kitchen cabinets
  • Pipes that run against exterior walls that have little or no insulation

How can I tell if a pipe has frozen?

If you turn on a faucet and only a trickle comes out, suspect a frozen pipe. Keep the faucet open and apply heat to the frozen section by:

  • Wrap an electronic heating pad around the pipe
  • Heat the area with a hair dryer
  • Use towels soaked in hot water

Call Us Today!

When you have a storm damage emergency in your Otay Mesa home or commercial business, our Otay Mesa and San Ysidro team is Here to Help. ® Call us today at 619-439-2407.

Franchises are independently owned and operated.

What is the Process For Removing Mold From My San Ysidro Store?

12/27/2022 (Permalink)

A technician stands in front of a mold containment chamber. We are leaders in commercial mold damage restoration services in San Diego.

Our Otay Mesa and San Ysidro teams are trained and certified to restore commercial mold damage. We follow the same remediation process as follows:

  1. Emergency Contact
  2. Inspection and Mold Damage Assessment

We follow local and state laws regarding inspection and documentation based on your unique situation.

  1. Mold Containment

We may use advanced containment procedures like negative air chambers to isolate the contaminated area with physical barriers and negative air pressure to keep the mold spores from spreading during the cleanup process.

  1. Air Filtration

We utilize powerful “air scrubbers” and HEPA vacuums to prevent the spread of these mold spores while the mold remediation is in process.

  1. Removing Mold and Mold-Infested Materials

We use antifungal and antimicrobial treatments to eliminate mold colonies and to help prevent new colonies from forming. Removing and disposing of mold-infested porous materials may be necessary to remediate heavy mold growth.

  1. Cleaning Contents

We clean your furniture, decorative items, curtains, and other restorable items affected by mold. We’re also trained to remove odors and deodorization using fogging equipment.

  1. Restoration

Drywall, subfloors, and other building materials may have been removed during the remediation process. Restoration may involve minor repairs or require the reconstruction of various areas or rooms in a business or home. 

Call Us Today!

When you discover a mold outbreak in your San Ysidro home or commercial business, our Otay Mesa and San Ysidro team will remediate your mold damage “Like it never even happened.” Call us today at 619-439-2407.

Franchises are independently owned and operated.

What Can I Expect When I Call in a Storm Damage Emergency in Otay Mesa?

12/20/2022 (Permalink)

A person holds a bucket to catch water while calling for help. We are leaders in storm damage restoration services in San Diego.

Our Otay Mesa and San Ysidro teams restore storm damage in Otay Mesa every year. Although the region is primarily temperate, we get our fair share of inclement weather. No matter what time of the day or night you need us, our technicians are Here to Help. ® Our technicians are on call and ready to respond to your emergency 24-hours a day, and we typically arrive onsite within four hours of your call for help. When you call us, our questions help us determine the number of technicians and types of equipment to bring. Here are the questions we will ask you:

Here are the questions we will ask:

  • Your name and contact information
  • Your insurance information (if applicable)
  • The street address of the water-damaged home or business
  • When did the flooding or water damage occur?
  • What caused the water damage (if known)?
  • Is there electricity available (onsite)?

We have established relationships with all major insurance carriers and can assist you with the paperwork and process. When the damage requires rebuilding services, we can simplify the restoration process by mitigating the damage and rebuilding the affected areas. Having one qualified company for the entire process can save time and keep costs low. We can provide this continuity by supervising a full range of restoration services that will bring a building back to full functionality.

Call Us Today!

When you have a storm damage emergency in your Otay home or commercial business, our Otay Mesa and San Ysidro team will restore your storm damage “Like it never even happened.” Call us today at 619-439-2407.

Franchises are independently owned and operated.

Holiday Candle Safety Tips for San Ysidro Families?

12/13/2022 (Permalink)

Prayer candles light up a room. We are trusted leaders in fire damage restoration services in San Diego.

Our Otay Mesa and San Ysidro teams wish everyone in San Ysidro a happy holiday season! Many families use candles to celebrate the holidays. According to National Fire Protection Association (NFPA), candles are among the leading causes of United States home fires. Here are some candle safety tips from the NFPA:

  • Blow out all candles when you leave the room or go to bed. Avoid using candles in the bedroom and other areas where people may fall asleep.
  • Keep candles at least 1 foot away from anything that can burn
  • Use sturdy candle holders that won’t tip over easily
  • Put candle holders on a sturdy, uncluttered surface
  • Light candles carefully. Keep your hair and any loose clothing away from the flame.
  • Don’t burn a candle all the way down — put it out before it gets too close to the holder or container
  • Never use a candle if oxygen is used in the home
  • Have flashlights and battery-powered lighting ready to use during a power outage. Never use candles.
  • Think about using flameless candles in your home. They look and smell like real candles.

Call Us Today!

More home fires occur during December and  January each year. When you have a fire damage emergency in your San Ysidro home or commercial business, our Otay Mesa and San Ysidro team is Here to Help. ® Call us today at 619-439-2407.

Franchises are independently owned and operated.

Cleaning and Sanitizing Services for Water Damaged Properties in Otay Mesa?

12/6/2022 (Permalink)

A room is sanitized as part of the water restoration process. We are trusted leaders in water damage restoration services in San Diego.

Our Otay Mesa and San Ysidro teams are trained and certified by the Institute of Inspection Cleaning and Restoration Certification (IICRC) to restore water damage quickly and efficiently. We follow a comprehensive, six-step process for returning your water-damaged property to preloss conditions. After we have extracted the water and dried the area, we clean, sanitize, and deodorize everything exposed to the water. Here is some information from our website describing these processes:

Contents Restoration

We pretest every item before cleaning to ensure we use the most effective cleaning method.

  •  Wet Cleaning
  •  Dry Cleaning
  •  Spray and Wipe
  •  Foam Cleaning
  •  Abrasive Cleaning
  •  Immersion Cleaning

Odor Removal and Deodorization

We identify and eliminate offensive odors. Our technical expertise, industrial-grade air scrubbers, and fogging equipment go beyond simply masking odors and other shortcuts that don’t work when your odor problem is severe or persistent.

  •  Odor Removal and Deodorization
  •  Air Scrubbers and Fogging Equipment

Sanitizing Treatments

When required, we use antimicrobial, antibacterial, or disinfectant treatments to clean your property.

  •  Antimicrobial and Antibacterial Treatments
  •  Sanitizing and Disinfectant Treatments

Disposal

We will remove and dispose of damaged materials with guidance from you and your insurance adjuster.

  •  Properly Dispose of Refuse

Call Us Today!

When you have water damage in your Otay Mesa home or commercial business, our Otay Mesa and San Ysidro team is Here to Help. ® Call us today at 619-439-2407.

Franchises are independently owned and operated.

What Can I Do If I Find Mold in My San Ysidro Home?

11/29/2022 (Permalink)

A person discovers mold growing on a wall. We are trusted leaders in mold damage remediation services in San Diego.

Discovering mold growing in your home may indicate a water leak or hidden water damage. Our Otay Mesa and San Ysidro teams are trained and certified by the Institute of Inspection Cleaning and Restoration Certification (IICRC) to mitigate and remediate mold problems quickly and efficiently. Here are some tips from our website for things you can do, and should not do while waiting for help to arrive:

Important Facts

  • Significant mold growth can occur in 48 to 72 hours
  • Mold may present a greater risk to children, the elderly, and anyone with respiratory problems
  • A strong, musty odor may indicate hidden mold behind drywall or under carpeting

What to Do

  • Stay out of affected areas
  • Turn off the HVAC system and fans
  • Contact our Otay Mesa and San Ysidro offices for mold remediation services

What Not to Do

  • Don’t touch or disturb the mold
  • Don’t blow air across any surfaces with visible or suspected mold growth
  • Don’t attempt to dry the area yourself
  • Don’t spray bleach or other disinfectants on the mold

Call Us Today!

When you need help with a mold problem in your San Ysidro home or commercial business, our Otay Mesa and San Ysidro team is Here to Help. ® Call us today at 619-439-2407.

Franchises are independently owned and operated.