Toilet Malfunctions and Causes Water Damage in Otay Mesa Home?

4/16/2024 (Permalink)

Toilet Malfunctions and Causes Water Damage in Otay Mesa Home?

SERVPRO® respond to water damage emergencies in Otay Mesa every year. A toilet can malfunction in various ways, leading to significant water damage in a home.

One common issue is a leaky flapper or faulty fill valve, which can result in continuous running water in the toilet tank. This constant water flow can overwhelm the toilet bowl, causing it to overflow and spill water onto the bathroom floor.

Additionally, worn-out seals or loose connections between the toilet tank and bowl can lead to slow leaks that go unnoticed over time, causing water to seep into the flooring and subflooring, leading to structural damage and mold growth.

Another potential malfunction is a clogged or blocked sewer line, which can cause sewage backups into the toilet bowl. If not addressed promptly, this can result in contaminated water flooding the bathroom and adjacent areas, posing health risks and requiring extensive cleanup and restoration.

Also, issues with the toilet's flushing mechanism, such as a broken flush handle, faulty flapper, or clogged trap way, can lead to incomplete flushing or repeated flushing cycles. This can cause the toilet to overflow or leak water onto the floor, especially if the problem is not promptly addressed.

Call Us Today!

When your Otay Mesa home or commercial business has water damage from a malfunctioning toilet, SERVPRO of Otay Mesa/San Ysidro is Here to Help®. Call us today at 619-439-2407.

SERVPRO franchises are independently owned and operated.

Flooding Damage Restored in Otay Mesa Home?

4/9/2024 (Permalink)

We mitigate and restore flooding damage in San Diego.

Our local Otay Mesa/San Ysidro teams are leaders in water damage restoration services. Flooding and water intrusion in a home can result from various scenarios:

Heavy Rainfall: Intense or prolonged rainfall can overwhelm drainage systems, leading to water pooling around the foundation or seeping into basements through cracks or poorly sealed openings.

Plumbing Failures: Burst pipes, leaking fittings, or faulty appliances like water heaters and washing machines can release large volumes of water into the home, causing widespread damage.

Sewer Backup: Blockages or overflows in municipal sewer lines can cause sewage to back up into homes, contaminating the living space and posing severe health risks.

Natural Disasters: Storms and flash floods can inundate homes with water, often causing extensive damage to structures and belongings.

Foundation Issues: Cracks or weaknesses in the foundation can allow groundwater to seep into crawl spaces, leading to persistent moisture problems and potential mold growth.

Malfunctioning Sump Pump: A pump failure during periods of heavy rain can result in water accumulation, particularly in homes with below-grade living spaces.

Improper Grading: Poor landscaping or improper grading around the home's foundation can direct water toward the structure rather than away from it, increasing the risk of water intrusion during rainfall events.

Call Us Today!

When your Otay Mesa home or commercial business has water damage from flooding, our local Otay Mesa/San Ysidro team is Here to Help. ® Call us today at 619-439-2407.

SERVPRO® franchises are independently owned and operated.

San Ysidro Home Suffers Flooding from Soil Erosion During Rainstorm?

4/2/2024 (Permalink)

We respond to storm damage emergencies 24 hours a day in San Diego.

Our local Otay Mesa/San Ysidro teams have been busy this year responding to storm damage emergencies caused by heavy rain. Some of our customers have experienced water damage due to soil erosion from heavy rain. Heavy rain can cause soil erosion and water intrusion issues in a home due to its sheer volume and intensity. Here's how:

Soil Erosion

The force of heavy rainfall can dislodge soil particles and carry them away, especially in areas where the soil is not adequately protected by vegetation or landscaping. As the rain hits the ground with high velocity, it can create rivulets and runoff channels, washing away the topsoil and exposing the underlying earth. This erosion can lead to loss of soil fertility, destabilization of slopes, and degradation of landscapes.

Foundation Damage

When the soil around a home erodes due to heavy rain, it can compromise the stability of the foundation. As soil washes away from the base of the house, it can create voids or uneven settling, causing the foundation to shift or crack.

Surface Water Accumulation

In addition to soil erosion, a torrential downpour can overwhelm drainage systems and lead to surface water accumulation around the home. If the ground becomes saturated with water faster than it can drain away, puddles or standing water may form near the foundation.

Call Us Today!

When your San Ysidro home or commercial business has water damage from heavy rain, our local Otay Mesa/San Ysidro team is Here to Help. ® Call us today at 619-439-2407.

SERVPRO® franchises are independently owned and operated.

Poor Drainage Around Home Leads to Flooding During Rainstorm in Otay Mesa?

3/26/2024 (Permalink)

We respond to water damage emergencies 24 hours a day in San Diego.

Our local Otay Mesa/San Ysidro teams are leaders in storm damage restoration services. Inadequate drainage systems can seriously threaten homes during heavy rainstorms, leading to water damage in various ways. Here's how this occurs:

Poor Grading: If the ground around a home is not properly graded away from the foundation, rainwater can flow toward the house instead of away from it. This can result in water pooling near the foundation, increasing the risk of crawl space flooding.

Roof and Gutter Issues: A poorly maintained or clogged gutter system can't efficiently divert rainwater from the roof. As a result, water accumulates on the roof, potentially leading to leaks, damaged shingles, and even roof collapse in extreme cases.

Overwhelmed Downspouts: If the downspouts from gutters are not extended far enough from the foundation or become overwhelmed by heavy rainfall, water can accumulate near the home, saturating the soil and potentially causing foundation damage.

Erosion: Heavy rain can erode the soil around a home's foundation, compromising its stability and increasing the risk of water seepage and structural damage.

Water Penetration: Water can find its way through cracks, gaps, or weak points in the foundation, walls, or roof, causing leaks, dampness, and water damage inside the home.

Call Us Today!

When your Otay Mesa home or commercial business has water damage from heavy rains, our local Otay Mesa/San Ysidro team is Here to Help. ® Call us today at 619-439-2407.

SERVPRO® franchises are independently owned and operated.

Low Water Pressure Sign of Broken Pipe Water Damage in Otay Mesa?

3/12/2024 (Permalink)

We are leaders in water damage restoration services in San Diego.

Our local Otay Mesa/San Ysidro teams respond to water damage emergencies throughout the year in Otay Mesa. One sign of broken pipe water damage is low water pressure. Low water pressure can be a symptom of a broken pipe or water damage within a home, and understanding this connection is crucial for early detection and prevention of water damage. Several factors contribute to this correlation:

Leakage:  When a pipe is compromised, water may escape through the crack or hole, reducing the amount of water available to flow through faucets and fixtures.

Obstruction: Water damage, such as a leak or flooding, can cause debris or sediment to enter the pipes. These foreign materials can accumulate and create blockages within the plumbing system, restricting water flow and reducing water pressure.

Pipe Integrity: If water damage has weakened or compromised the structural integrity of pipes, they may collapse or become deformed, leading to restrictions in water flow and lower pressure.

Corrosion: Water damage can accelerate the corrosion of metal pipes, causing them to deteriorate and become narrowed or develop holes. This corrosion-induced damage restricts water flow and contributes to low water pressure.

Hidden Leaks: Water damage may not always be immediately visible, especially within walls, ceilings, or underground. Hidden leaks can gradually decrease water pressure over time without obvious external signs.

Call Us Today!

When your home or commercial business has water damage, our local Otay Mesa/San Ysidro team is Here to Help. ® Call us today at 619-439-2407.

SERVPRO® franchises are independently owned and operated.

Flood Watch Issued for Otay Mesa?

2/13/2024 (Permalink)

We restore storm damage 24 hours a day in San Diego.

This winter has brought some powerful storms to San Diego County. Heavy rain prompted the National Weather Service (NWS) to issue flood watch warnings for many parts of San Diego County. Our local Otay Mesa/San Ysidro teams are always on hand to mitigate and restore stormwater damage in homes and local businesses. During a flood watch, residents should:

Be prepared: Individuals, communities, and emergency management agencies to review and update their flood preparedness plans. This includes checking emergency supplies, ensuring communication plans are in place, and being ready to take action if necessary.

Stay Informed: People in the watch area are advised to stay informed by listening to weather updates through local news, weather apps, or NOAA Weather Radio.

Action if Necessary: If conditions worsen and the threat of flooding increases, the NWS may upgrade the watch to a "flood warning" or a "flash flood warning," indicating that flooding is imminent or already occurring. In such cases, immediate action to protect life and property is necessary.

A flood watch is a proactive warning from the NWS that conditions are favorable for flooding, serving as an alert to prepare for potential flooding and to stay informed as the situation develops. Residents and authorities need to take flood watches seriously and be ready to take action if the situation escalates.

Call Us Today!

When your Otay Mesa home or commercial business sustains property damage from heavy rain, our local Otay Mesa/San Ysidro team is Here to Help. ® Call us today at 619-439-2407.

SERVPRO® franchises are independently owned and operated.

Pipe Break in Otay Mesa Home Causes a Water Damage Emergency?

2/6/2024 (Permalink)

We respond to water damage emergencies 24 hours a day in San Diego.

Broken, corroded, or damaged pipes are often the cause of water damage in homes and commercial businesses. No matter when your emergency occurs, you can trust our local Otay Mesa/San Ysidro teams to arrive quickly and immediately begin the assessment process.

Identify and Stop the Water Source

We will check for the source of moisture in your home or business. The source must be stopped before any restoration or drying of the building can be successful.

• Stop the Source
• Check for Contaminated Water

Identify the Type of Water

We will identify the category and classification of water damage to ensure our professionals restore your property based on industry guidelines. The water contamination level will affect the specific restoration processes we use.

Survey the Extent of the Water Damage and Inspect the Premises

We inspect and test to determine the extent of damage and how far the moisture has traveled to ensure proper and complete restoration. In addition, we will inspect for safety concerns that may be evident. If there are any safety issues like lead or asbestos, please bring them to our attention.

• Survey Damage
• Complete Safety Inspection

Move or Block Furniture

We move furniture, property contents, and block items to help prevent rust or furniture stains on wet carpets.

Call Us Today!

When your Otay Mesa home or commercial business has a water damage emergency, our local Otay Mesa/San Ysidro team is Here to Help. ® Call us today at 619-439-2407.

SERVPRO® franchises are independently owned and operated.

Heavy Rain Causes Water Intrusion Issues in San Ysidro Home?

1/30/2024 (Permalink)

We are leaders in storm damage restoration services in San Diego.

During a heavy rain event, a large amount of precipitation falls in a short time. Heavy rain events can cause significant damage to homes and commercial properties. Our local Otay Mesa/San Ysidro team responds to water damage emergencies 24 hours a day. We use powerful, industrial-grade water extraction equipment to pull large amounts of water from an area quickly, saving customers time and money in many cases.

Water is invasive and can cause significant damage quickly. In San Ysidro, heavy rain can result in water intrusion issues for homes in the area. Sudden downpours can overwhelm drainage systems, causing flooding and property damage. Homes may experience roof leaks, weakened foundations, and interior water damage. Mold growth can thrive in damp conditions, posing health hazards. Landslides and erosion are less common but still possible, affecting homes in hilly areas. While heavy rain is infrequent in Southern California, when it does occur, it can lead to significant water intrusion problems, necessitating repairs and mitigation measures to protect homes.

Call Us Today!

When your Otay Mesa home or commercial business has storm damage, our local Otay Mesa/San Ysidro team is Here to Help. ® We’ll restore your storm damage “Like it never even happened.” Call us today at 619-439-2407.

SERVPRO® franchises are independently owned and operated.

Heavy Rain Causes Flooding in San Ysidro from the Overflowing Tijuana River?

12/12/2023 (Permalink)

We are leaders in storm damage restoration services in San Diego.

Heavy rainfall has caused flooding and water damage to many parts of San Diego County. Earlier in the year, Channel 7 News San Diego reported flooding in San Ysidro and other parts of the County. A road next to the Tijuana River was under 4 feet of water, causing vehicles to stall and requiring swift water rescue crews to respond to help a woman trapped inside her SUV caught on the road.

Our local Otay Mesa/San Ysidro teams have responded to many storm damage emergencies as many areas of San Diego experienced flooding and storm damage from several powerful storms that have impacted us. Protecting your home from flash flooding in advance of a big storm involves taking a combination of preventive measures and emergency preparedness steps. Here are some actions you can take:

Stay Informed: Keep track of weather forecasts and flood warnings from trusted sources, such as the National Weather Service or local authorities. Sign up for emergency alerts if available in your area.

Store Important Items: If you live in a flood-prone area, elevate valuable possessions and important documents to higher levels of your home or consider storing them offsite.

Install Sump Pumps: If you are one of the rare homes in San Deigo County that has a basement, a sump pump can help remove water from your basement or crawl space during flooding. Make sure it is in good working condition and has a backup power source.

Seal Vulnerable Points: Use waterproof sealants on foundation walls, windows, doors, and other potential entry points for water. Consider installing flood barriers or flood shields for doors and windows.

Elevate Utilities: Raise electrical panels, switches, sockets, and heating systems above the expected flood level to prevent water damage.

Anchor Fuel Tanks: If you have an outdoor fuel tank, securely anchor it to prevent it from floating away during flooding.

Landscape Management: Ensure your yard is properly graded away from your home, directing water flow away from the foundation. Consider installing French drains or swales to divert water.

Rain Gutters and Downspouts: Keep your gutters and downspouts clear of debris to allow for proper drainage. Consider installing extensions to direct water further away from your home's foundation.

Backup Power: Invest in a generator to ensure you have power during a storm-related outage. This can help operate other essential equipment.

Call Us Today!

When your San Ysidro home or commercial business has flooding damage from heavy rain and you need fast emergency response and services, our local Otay Mesa/San Ysidro team is Here to Help. ® We’ll restore your property damage “Like it never even happened.” Call us today at 619-439-2407.

SERVPRO® franchise is independently owned and operated.

Otay Mesa Homeowners Relieved to Find 24-Hour Emergency Water Damage Services?

12/5/2023 (Permalink)

We respond to water damage emergencies 365 days and nights a year in San Diego.

Broken pipes don’t wait for a convenient time to fail and flood your home, and that’s why our local Otay Mesa/San Ysidro teams are on call and ready to respond to water damage emergencies 24 hours a day, every day of the year. Water is invasive and it can cause significant damage in a short amount of time. Our technicians are trained and certified to mitigate and restore water damage quickly and efficiently. Here are some examples of the kinds of equipment we use to identify, measure, and rapidly remove and dry water-damaged areas:

Moisture Detection and Measurement

• Surface moisture meters
• Infrared imagery
• Evasive moisture detectors
• Video borescope

Water Extraction Equipment

We use powerful extraction equipment to speed the drying process by removing the bulk of the water from your home or business.

• Submersible and gas-powered pumps for continuous pumping of high-level water
• Truck-mounted and portable extraction units perform efficient water removal

Drying Equipment

We use industrial-strength air movers and dehumidifiers to remove the remaining moisture from ceilings, walls, and floors. Proper drying helps to prevent swelling and warping of floors, walls, and furniture.

• High-speed air movers cause moisture to evaporate at a faster pace
• Industrial-grade dehumidifiers pull the water vapor from the air

Call Us Today!

When your Otay Mesa home or commercial business has water damage from broken pipes and you need fast emergency response and services, our local Otay Mesa/San Ysidro team is Here to Help. ® We’ll restore your water damage “Like it never even happened.” Call us today at 619-439-2407.

SERVPRO® Franchise is independently owned and operated.

SERVPRO of Otay Mesa/San Ysidro Is Ready 24/7 To Help You When Storm Damage Strikes

11/14/2023 (Permalink)

When heavy rains strike, SERVPRO of Otay Mesa/San Ysidro is your trusted local restoration team, with the expertise to swiftly address storm and water

When heavy rains unleash their fury, property damage often follows suit. Storm damage, water damage, or both can leave a trail of devastation in their wake. That's when SERVPRO® of Otay Mesa/San Ysidro, your trusted local and community-based restoration professionals, springs into action – always Here to Help® when you need us the most.

With a wealth of experience, our team is well-prepared to address any storm-related property damage. From leaky roofs to flooded interiors, we've encountered and successfully restored it all. We understand the importance of getting your property back to its pre-damage state swiftly and effectively.

What truly distinguishes us is our unwavering commitment to our local community. We comprehend the unique challenges faced by Otay Mesa/San Ysidro residents during heavy rains, and we're just a phone call away, ready to respond with professionalism and expertise.

Don't let storm damage disrupt your life. Rely on SERVPRO of Otay Mesa/San Ysidro, your experienced and trusted local restoration partner, to help you weather the storm and restore your property to its former glory. We're Here to Help®!

SERVPRO of Otay Mesa/San Ysidro is independently owned and operated.

Otay Mesa Home Sustains Water Damage from Corroded Plumbing Pipes?

11/7/2023 (Permalink)

We are leaders in emergency water damage restoration services in San Diego.

Our local Otay Mesa/San Ysidro team responds to water damage emergencies 24 hours a day, 365 days a year. For many years, Otay Mesa residents have trusted us to restore their water damage quickly and efficiently. One common form of pipe failure in San Diego County is corrosion.

Over time, pipes naturally corrode due to chemical reactions between the pipe material and the surrounding environment. The most common types of corrosion in residential plumbing are galvanic corrosion and pitting corrosion. Galvanic corrosion occurs when dissimilar metals (e.g., copper and steel) come into contact, creating an electrochemical reaction that leads to pipe deterioration. Pitting corrosion involves the development of small, localized holes in the pipe's surface. Corroded pipes can leak or burst, causing water damage and loss of water pressure.

A plumbing professional can identify the age and the type of pipes you have and can make recommendations on replacing older or problematic pipes before they fail and you are faced with more time-consuming and costly repairs.

Call Us Today!

When your home or business in Otay Mesa has a water damage emergency, our local Otay Mesa/San Ysidro team can help. We’ll restore your water damage “Like it never even happened.” Call us today at 619-439-2407.

SERVPRO® of Otay Mesa/San Ysidro is independently owned and operated.

Tree Roots Lead to Broken Pipe and Water Damage in San Ysidro Home?

10/17/2023 (Permalink)

We restore water damage 24 hours a day in San Diego.

Our local Otay Mesa/San Ysidro team responds to water damage emergencies often throughout the year in San Ysidro, and sometimes tree root intrusion is the cause of pipe failure. In San Diego County, eucalyptus, sycamore, and some oak tree species have root systems that can intrude underground into plumbing systems, infiltrating pipes and causing blockages and pipe failures leading to flooding and water damage.

Any tree with an extensive root system can pose a risk to underground pipes, so if you have trees growing near any plumbing pipes you may want to take preventative measures and install root barriers or seek professional advice for the management of root growth near your pipes. To minimize the risk of flooding from broken pipes, it's important to regularly inspect your plumbing system and address any issues before they become a bigger problem.

Why are we a leader in water damage restoration services in San Ysidro?

• 24-Hour Emergency Service
• Faster to Any-Sized Disaster
• Highly Trained Technicians
• A Trusted Leader in the Restoration Industry
• Independently Owned and Operated
• Advanced Restoration and Cleaning Equipment

Call Us Today!

When your home or commercial business has a water damage emergency, our local Otay Mesa/San Ysidro team can help. We’ll restore your water damage “Like it never even happened.” Call us today at 619-439-2407.

Franchises are independently owned and operated.

Sewer Backup Contamination Emergency in Otay Mesa Business?

9/5/2023 (Permalink)

We restore commercial water damage 24 hours a day in San Diego.

When you have a sewage backup emergency, professional assistance is required to safely clean and restore the area to pre-damage condition. Sewage carries harmful pathogens. Bacterial, viruses, and other contaminants may pose serious health risks to people who are exposed to them.

Our local Otay Mesa/San Ysidro team is trained and certified to clean and restore sewage spills by the Institute of Inspection Cleaning and Restoration Certification (IICRC), the nonprofit certifying body for the cleaning and restoration industries. We have the training, equipment, and experience to properly disinfect, decontaminate, and eliminate harmful microorganisms effectively. Sewage spills are categorized as black water contamination.

Black Water Contamination

This water is grossly unsanitary and any contact should be avoided. Sources for category three water could include flooding from rivers or streams, water from beyond the toilet trap, water from the toilet bowl with feces, or standing water that has begun to support microbial growth.

• May contain untreated sewage, harsh chemicals, and microbes
• Water from flooding rivers or sewer backup

Call Us Today!

When your business or home in San Ysidro has a sewer backup and you need fast emergency restoration services, our local Otay Mesa/San Ysidro team can help. We’ll restore your water damage “Like it never even happened.” Call us today at 619-439-2407.

Franchises are independently owned and operated.

Water Damage in San Ysidro Business Restored Overnight?

8/29/2023 (Permalink)

We restore commercial water damage 24 hours a day in San Diego.

Water damage can occur for many reasons and at any time of the day or night. For this reason, our local Otay Mesa/San Ysidro team is on call 24 hours a day, 365 days a year to respond to commercial water emergencies.

You never know when a broken or burst pipe will cause water damage in your commercial business or home. Our water damage restoration technicians have the advanced training, state-of-the-art equipment, and experience to mitigate any size water loss in San Ysidro quickly and efficiently. Whenever possible, we work to minimize the disruption to your employees and customers.

The Insurance Institute for Business Home and Safety suggests that businesses and homeowners:

• Provide a reliable backup power source to ensure continuous power to the building
• Install an automatic excess flow switch on the main incoming domestic water line to monitor and provide early detection of a broken pipe or valve. Use wireless sensors near water sources.
• Monitor sprinkler systems using a central station to provide early detection of a pipe failure and heat unheated sprinkler control rooms

Water damage can become a costly repair if not mitigated quickly. Our highly trained technicians typically arrive onsite within four hours of your call.

Call Us Today!

When your commercial business or home in San Ysidro has water damage and you need fast emergency restoration services, our local Otay Mesa/San Ysidro team can help. We’ll restore your commercial water damage “Like it never even happened.” Call us today at 619-439-2407.

Franchises are independently owned and operated.

Otay Mesa Kitchen Floor Damaged by Broken Ice Maker Water Supply Line?

8/7/2023 (Permalink)

We are leaders in water damage restoration services in San Diego.

Our local Otay Mesa/San Ysidro team responds to more water damage emergencies in homes in Otay Mesa than any other form of property damage. One common source of water damage is broken water supply lines attached to kitchen appliances.

In a report prepared by the Insurance Institute for Business and Home Safety, 75 percent of water damage claims involving an ice maker resulted from a failed water supply line. Here are some refrigerator loss prevention and maintenance tips from the IBHS:

• Tightly connect the hose to the valve, and avoid over-tightening
• Ensure the valve connection is secure and check for kinks
• Inspect the hose every six months
• If kinks are present, replace the hose
• Leave a three-to-four-inch space between the back of the refrigerator and the wall to prevent the hose from crimping
• When pulling the refrigerator out for cleaning or service, avoid getting the hose caught beneath the wheel
• Locate the water shut-off valve
• Inspect the valve every six months to make sure the water supply will shut off, and replace the valve if needed

Call Us Today!

When your Otay Mesa home or commercial business needs help restoring water damage from a failed appliance, our local Otay Mesa/San Ysidro team can help. We’ll restore your water damage “Like it never even happened.” Call us today at 619-439-2407.

Franchises are independently owned and operated.

San Ysidro Home Flooded by Broken Washing Machine Supply Line?

7/5/2023 (Permalink)

We respond to water damage emergencies 24 hours a day in San Diego.

Our local Otay Mesa/SanYsidro team responds to water damage emergencies 24 hours a day in San Ysidro. We know that our fast emergency response time saves our customers time and money in many situations. Washing machine failure claims can range anywhere from $3,600 to $12,300, depending on how quickly the water damage is discovered. Water is invasive, so the longer it is left standing, the greater the damage and the more costly and time-consuming the repairs. Here is an example of what water can do to a structure in as little as one day when left standing:

Within Minutes

• Water quickly spreads throughout your property, saturating everything in its path
• Water is absorbed into walls, floors, upholstery, and belongings
• Furniture finishes may bleed, causing permanent staining on carpets
• Photographs, books, and other paper goods start to swell and warp

Hours 1 - 24

• Drywall begins to swell and break down
• Metal surfaces begin to tarnish
• Furniture begins to swell and crack
• Dyes and inks from cloth and paper goods spread and stain
• A musty odor appears

Call Us!

When your home or commercial business in San Ysidro has a water damage emergency, our local Otay Mesa/San Ysidro team can help. We’ll restore your water damage “Like it never even happened.” Call us today at 619-439-2407.

Franchises are independently owned and operated.

Otay Mesa Home Flooded by Recent Storm?

6/27/2023 (Permalink)

We respond to flooding emergencies 24 hours a day in San Diego.

It’s the Pacific Hurricane season, and monsoonal moisture often makes its way north into San Diego County, bringing tropical storms that can cause street flooding. Sometimes storm drains become clogged, causing water intrusion issues into homes and businesses in low-lying areas. Our local Otay Mesa/SanYsidro team is on call and ready to respond to storm damage emergencies no matter how extensive the damage may be.

Our use of powerful, industrial-grade water extraction equipment is capable of removing hundreds of thousands of gallons of water from damaged areas quickly. Water is invasive, so the longer it remains standing untreated, the greater the chances are of having more extensive damage and time-consuming repairs.

If you notice a clogged storm drain in your neighborhood, San Diego County urges residents to report the issue. The San Diego County Department of Public Works has a webpage where you can report storm drain pollution. They have an interactive map that prompts residents to identify the location of the issue and takes them to a screen for reporting the information for the location.

Call Us Today!

When your home or commercial business in Otay Mesa has flooding or other storm damage, our local Otay Mesa/San Ysidro team can help. We’ll restore your storm damage “Like it never even happened.” Call us today at 619-439-2407.

Franchises are independently owned and operated.

Otay Mesa Home Damaged by Rainwater Intrusion?

6/13/2023 (Permalink)

We are leaders in storm damage restoration services in San Diego.

The weather has been unpredictable, and we have sustained many severe storms this year. Although it rarely rains in June in San Diego, tropical storms have been known to come up from South America and bring rain to our region of Southern California. Our local Otay Mesa/SanYsidro team responds to storm damage emergencies every year. We follow the one-four-eight-hour rule, meaning:

One hour: we will respond to your call within one hour or less

Four hours: we will be onsite within four hours of your call

Eight hours: we will contact your insurance adjuster within eight hours of your call

Storms can be stressful and chaotic. We will always treat you and your loved ones with empathy and respect and treat your belongings with great care and consideration. We have relationships with many insurance companies and will help you with the insurance process and paperwork. No matter what kind of property damage you have, you can rely on us to manage all phases of the restoration from the initial cleanup phase to providing building services when required to complete the restoration.

Call Us Today!

When your home or commercial business in Otay Mesa has storm water damage, our local Otay Mesa/San Ysidro team can help. We’ll restore your property damage “Like it never even happened.” Call us today at 619-439-2407.

Franchises are independently owned and operated.

Broken Pipe Floods San Ysidro Home Overnight?

5/23/2023 (Permalink)

We restore water damage 24 hours a day in San Diego.

Our local Otay Mesa/SanYsidro team responds to water damage emergencies 365 days a year, 24 hours a day. San Ysidro residents know they can rely on us to quickly restore water damage. Water is invasive and can cause serious damage if it is not mitigated quickly. Here is a water damage timeline that describes the damage water can do to a structure:

Water Damage Timeline

Within Minutes

• Water quickly spreads throughout your property, saturating everything in its path
• Water is absorbed into walls, floors, upholstery, and belongings
• Furniture finishes may bleed, causing permanent staining on carpets
• Photographs, books, and other paper goods start to swell and warp

Hours 1 - 24

• Drywall begins to swell and break down
• Metal surfaces begin to tarnish
• Furniture begins to swell and crack
• Dyes and inks from cloth and paper goods spread and stain
• A musty odor appears

48 Hours to 1 Week

• Mold and mildew may grow and spread
• Doors, windows, and studs swell and warp
• Metal begins to rust and corrode
• Furniture warps and shows signs of mold
• Paint begins to blister
• Wood flooring swells and warps
• Serious biohazard contamination is possible

Call Us Today!

When you discover water damage, our team of professionals in Otay Mesa/San Ysidro can help. We’ll clean and restore your water damage “Like it never even happened.” Call us today at 619-439-2407.

Franchises are independently owned and operated.

What Can I Do While Waiting for Emergency Storm Damage Assistance to Arrive in San Ysidro?

5/9/2023 (Permalink)

We are leaders in storm damage restoration services in San Diego.

San Ysidro has weathered many rainstorms this year. Our local Otay Mesa/SanYsidro team has been busy restoring storm damage. It is a good idea to inspect your home for visible signs of damage after any rain or high wind event. If you discover water entering your home, here are some tips from our website for things you can and should not do while waiting for professional help to arrive:

What To Do After Flooding

• Remove excess water by mopping and blotting
• Wipe excess water from wood furniture after the removal of lamps and tabletop items
• Remove and prop wet upholstery and cushions
• Place aluminum foil or wood blocks between furniture legs and wet carpeting
• Turn air conditioning on for maximum drying in summer
• Remove colored rugs from wet carpeting
• Remove art objects to a safe, dry place
• Gather loose items from floors

What NOT To Do After Flooding

• Don't leave wet fabrics in place
• Hang furs and leather goods
• Don't leave books, magazines, or other colored items on wet carpets or floors
• Don't use your household vacuum to remove water
• Don't use television or other household appliances
• Don't turn on ceiling fixtures if the ceiling is wet, and keep out of rooms where ceilings are sagging

Call Us Today!

Our team of professionals in Otay Mesa/San Ysidro is Here to Help ® residents and businesses with all their storm damage needs. Call us today at 619-439-2407.

Franchises are independently owned and operated.

Otay Mesa Home Flooded by Corroded Water Heater?

5/2/2023 (Permalink)

We are leaders in water damage restoration services in San Diego.

Our local Otay Mesa/SanYsidro team is on call 24 hours a day to respond to water heater flooding in Otay Mesa. A medium-sized water heater holds 80 gallons of water, so when your water heater fails, it will flood if the tank rusts through.

Worn Anode Rod

Maintaining your water heater is the key to minimizing the chances of a catastrophic water heater failure. You’ll need to replace the anode rod before it gets totally wears out, and you’ll need to ensure the water heater tank’s lower section does not fill with sediment, as sediment will reduce the anode rod’s effectiveness and allow the bottom of the tank to rust. A licensed plumbing professional can inspect and maintain your water heater and advise you on its condition.

Call Us Today!

Water damage from a worn-out water heater’s anode rod can happen at any time of the day or night. If your water heater fails and floods your floor, our team of highly trained professionals can help. We are on call to respond to water damage emergencies 24 hours a day and typically arrive onsite within four hours of your call for help.

Our team of professionals in Otay Mesa/San Ysidro is Here to Help ® residents and businesses with all their water damage needs. Call us today at 619-439-2407.

Franchises are independently owned and operated.

Atmospheric Rivers Cause Flooding in San Ysidro?

4/25/2023 (Permalink)

We are leaders in storm damage restoration services in San Diego.

Our local Otay Mesa/SanYsidro team is on call 24 hours a day to respond to storm damage emergencies in San Ysidro. Here are some tips from the San Diego County Department of Public Works for protecting your property from flooding:

• Raise your furnace, water heater, and electric panel to higher floors or the attic if they are in areas of your home that may be flooded.  Raising this equipment will prevent damage. An undamaged water heater may be your best source of fresh water after a flood.
• Install check valves in plumbing to prevent floodwater from backing up into the drains of your home. As a last resort, when floods threaten, use large corks or stoppers to plug showers, tubs, or basins.
• Seal walls in basements with waterproofing compounds to avoid seepage through cracks
• Keep insurance policies, documents, and other valuables in a safe deposit box
• Move furniture and any other valuables to higher floors
• If flooding is expected, consider using sandbags to keep water away from your home. Keep materials like sandbags, plywood, plastic sheeting, and lumber handy for emergency waterproofing.
• Keep watercourses free of fill/debris. Many people fail to recognize how re-grading their yard, filling a wetland, or discarding leaves or branches in a watercourse can cause a problem for themselves and others.

Call Us Today!

When you find flooding damage in your home or commercial business, our team of professionals in Otay Mesa/San Ysidro is Here to Help. ® Call us today at 619-439-2407.

Franchises are independently owned and operated.

Ice Maker Malfunction Floods Floor in Otay Mesa?

4/3/2023 (Permalink)

We respond to water damage emergencies 24 hours a day in San Diego.

Water damage can happen at any time of the day or night, and when it does, our local Otay Mesa/SanYsidro team is ready to respond to your call for help 24 hours a day. Water is invasive, and if it goes untreated for too long, the repairs can become costly and time-consuming. Here are some refrigerator loss and maintenance tips from the Insurance Institute for Business Home and Safety:

• Proper installation of the ice maker supply line hose is important to avoiding water damage
• Tightly connect the hose to the valve and avoid over tightening
• Ensure the valve connection is secure and check for kinks
• Inspect the hose every six months
• If kinks are present, replace the hose
• Leave a three-to-four-inch space between the back of the refrigerator and the wall to prevent the hose from crimping
• When pulling to refrigerator out for cleaning or service, avoid getting the hose caught beneath the wheel

Water Damage Restoration Process

Step 1: Emergency Contact

Step 2: Inspection and Damage Assessment

Step 3: Water Removal/Water Extraction

Step 4: Drying and Dehumidification

Step 5: Cleaning and Repair

Step 6: Restoration

Call Us Today!

When you have a water damage emergency in your Otay Mesa home or commercial business, our team of professionals in Otay Mesa and San Ysidro will restore your damage “Like it never even happened.” Call us today at 619-439-2407.

Franchises are independently owned and operated.

Powerful Water Extraction Equipment Saves San Ysidro Residents Time and Money?

3/14/2023 (Permalink)

We respond to storm damage emergencies 24 hours a day in San Diego.

Our local Otay Mesa/SanYsidro team responds to storm damage emergencies every year in San Ysidro. Water damage is not uncommon during heavy rain events, but our use of advanced technology and powerful water extraction and drying equipment saves our customers time and money in many cases. Here are some examples of the types of equipment we use:

Moisture Detection and Measurement

• Surface moisture meters
• Infrared imagery
• Evasive moisture detectors
• Video borescope

Water Extraction Equipment

We use powerful extraction equipment to speed the drying process by removing the bulk of the water from your home or business.

• Submersible and gas-powered pumps for continuous pumping of high-level water
• Truck-mounted and portable extraction units perform efficient water removal

Drying Equipment

We use industrial-strength air movers and dehumidifiers to remove the remaining moisture from ceilings, walls, and floors. Proper drying helps to prevent swelling and warping of floors, walls, and furniture.

• High-speed air movers cause moisture to evaporate at a faster pace
• Industrial-grade dehumidifiers pull the water vapor from the air

Call Us Today!

Heavy rains can cause flooding and property damage. When your home or commercial business in San Ysidro needs help with storm damage, our Otay Mesa and San Ysidro team is Here to Help. ® Call us today at 619-439-2407.

Franchises are independently owned and operated.

What Happens During the Drying Process When I Have Water Damage in My San Ysidro Home?

1/24/2023 (Permalink)

We restore water damage 24-hours a day in San Diego.

Water is invasive, so when there is flooding or a broken pipe, the water will absorb into any porous surface or household item in its path. Our local team in Otay Mesa and San Ysidro follows a comprehensive drying procedure to restore the damaged area to normal humidity levels.

Drying and Dehumidification Process

We use room measurements, temperature, and relative humidity to determine the number of air movers and dehumidifiers to dry the area. We also monitor and document the drying process to ensure the damage is dried thoroughly. Here is some additional information from our website about our drying process.

Monitor Floor and Walls

We check the moisture levels to monitor the drying process. 

• Monitor Floors
• Monitor Walls

Drying Equipment

• Industrial-grade dehumidifiers help prevent secondary water damage like swelling and warping floors, walls, and furniture
• High-speed air movers create airflow across walls, carpets, pads, and furniture, accelerating moisture evaporation

Water Damage Restoration Process

• Step 1: Emergency Contact
• Step 2: Inspection and Damage Assessment
• Step 3: Water Removal/Water Extraction
• Step 4: Drying and Dehumidification
• Step 5: Cleaning and Repair
• Step 6: Restoration

Call Us Today!

When you have water damage in your San Ysidro home or commercial business, our Otay Mesa and San Ysidro team is Here to Help. ® Call us today at 619-439-2407.

Franchises are independently owned and operated.

Cleaning and Sanitizing Services for Water Damaged Properties in Otay Mesa?

12/6/2022 (Permalink)

We are trusted leaders in water damage restoration services in San Diego.

Our Otay Mesa and San Ysidro teams are trained and certified by the Institute of Inspection Cleaning and Restoration Certification (IICRC) to restore water damage quickly and efficiently. We follow a comprehensive, six-step process for returning your water-damaged property to preloss conditions. After we have extracted the water and dried the area, we clean, sanitize, and deodorize everything exposed to the water. Here is some information from our website describing these processes:

Contents Restoration

We pretest every item before cleaning to ensure we use the most effective cleaning method.

•  Wet Cleaning
•  Dry Cleaning
•  Spray and Wipe
•  Foam Cleaning
•  Abrasive Cleaning
•  Immersion Cleaning

Odor Removal and Deodorization

We identify and eliminate offensive odors. Our technical expertise, industrial-grade air scrubbers, and fogging equipment go beyond simply masking odors and other shortcuts that don’t work when your odor problem is severe or persistent.

•  Odor Removal and Deodorization
•  Air Scrubbers and Fogging Equipment

Sanitizing Treatments

When required, we use antimicrobial, antibacterial, or disinfectant treatments to clean your property.

•  Antimicrobial and Antibacterial Treatments
•  Sanitizing and Disinfectant Treatments

Disposal

We will remove and dispose of damaged materials with guidance from you and your insurance adjuster.

•  Properly Dispose of Refuse

Call Us Today!

When you have water damage in your Otay Mesa home or commercial business, our Otay Mesa and San Ysidro team is Here to Help. ® Call us today at 619-439-2407.

Franchises are independently owned and operated.

What Will Happen During my Home's Water Damage Inspection in San Ysidro?

10/24/2022 (Permalink)

We respond to water damage emergencies 24-hours a day in San Diego.

Our local team in Otay Mesa and San Ysidro has been restoring water damage in San Ysidro for many years. When we arrive at a water damage emergency scene, we begin with a detailed inspection of your home or property to assess the damage. The assessment helps our professionals develop the best plan of action.

Identify and Stop the Water Source

We will check for the source of moisture in your home or business. The source must be stopped before any restoration or drying of the building can be successful.

Identify the Type of Water

We will identify the category and classification of water damage to ensure our professionals restore your property based on industry guidelines. The water contamination level will affect the specific restoration processes we use.

• Category 1: "Clean Water"
• Category 2: "Gray Water"
• Category 3: "Black Water"

Survey the Extent of the Water Damage and Inspect the Premises

We inspect and test to determine the extent of damage and how far the moisture has traveled to ensure proper and complete restoration. In addition, we will check for safety concerns that may be evident.

Move or Block Furniture

We move furniture, property contents, and block items to help prevent rust or furniture stains on wet carpets.

Call Us!

When you discover water damage in your San Ysidro home or business, our Otay Mesa and San Ysidro team will inspect and assess the damage and immediately begin remediation. Call us today at 619-439-2407.

Franchises are independently owned and operated.

Happy Water Damage Customers in San Ysidro?

9/6/2022 (Permalink)

We are trusted leaders in water damage restoration in San Diego County.

Our Otay Mesa and San Ysidro team responds to water damage emergencies 24-hours a day in San Ysidro. Here are some Google reviews from recent customers:

“Excellent service. Garrett is a wonderful representative of your company. Thorough job, responsive, prompt, courteous. Would not hesitate to use them again if the need arises.” Carla Madni

Service: Water damage-related mold removal

Positive: Professionalism, Punctuality, Quality, Responsiveness, Value

“Garrett Cody was extremely professional, thorough, and efficient in his analysis of the water leak. He made sure to call with notice of arrival and took the time to answer all questions and explain every step of the process and plan moving forward. I would highly recommend asking for him for any water-related concerns.” Rohini Singh

Services: Water removal, Water damage-related cleanup & repair

Positive: Professionalism, Punctuality, Quality, Responsiveness

“Garrett and the team did an outstanding job with remediating and demoing due to a recent flood into the kitchen and dining area. Overall,  very professional and appreciated the quality of work and ongoing communication provided, which is critical during these types of situations.” John Guadarrama

Service: Water damage-related cleanup & repair

Positive: Professionalism, Punctuality, Quality, Responsiveness

Call Us Today!

When your Otay Mesa home or commercial business has water damage, our Otay Mesa and San Ysidro team will restore your damage “Like it never even happened.” Call us today at 619-439-2407.

Franchises are independently owned and operated.

Very Happy Water Damage Restoration Customers in Otay Mesa?

8/2/2022 (Permalink)

We restore water damage 24-hours a day in San Diego County.

Our Otay Mesa and San Ysidro team has the training, equipment, and experience to restore water damage in homes and commercial properties. Our technicians are trained and certified by the Institute of Inspection Cleaning and Restoration Certification (IICRC). Water will seep into and underneath anything in its path, so fast mitigation is required to prevent more extensive damage. We use industrial-grade water extraction and drying equipment to remove excess water rapidly. Here is a recent five-star Google review from a water damage customer:

“Garrett and the team did an outstanding job with remediating and demoing due to a recent flood into the kitchen and dining area. Overall, very professional and appreciated the quality of work and ongoing communication provided, which is critical during these types of situations.” John Guadarrama

Service: Water damage-related cleanup and repair

Positive: Professionalism, Punctuality, Quality, Responsiveness

Water Restoration Process

Step 1: Emergency Contact

Step 2: Inspection and Damage Assessment

Step 3: Water Removal/Water Extraction

Step 4: Drying and Dehumidification

Step 5: Cleaning and Repair

Step 6: Restoration

Call Us Today!

Water damage happens all the time. When your Otay Mesa home or business has water damage, our Otay Mesa and San Ysidro team is Here to Help. ® We’ll restore your water damage “Like it never even happened.” Call us today at 619-439-2407.

Franchises are independently owned and operated.

Failed Refrigerator Supply Line Floods Kitchen in Otay Mesa?

7/21/2022 (Permalink)

We are trusted leaders in water damage restoration services in San Diego County.

Our Otay Mesa and San Ysidro team has extensive experience restoring water damage in Otay Mesa. An Insurance Institute for Business and Home Safety (IBHS) study found that a supply line failure caused almost 75 percent of water damage losses involving an ice maker. Water is invasive and will cause severe damage and time-consuming repairs if the water damage is not mitigated quickly. Here are some refrigerator loss prevention and maintenance tips from the (IBHS):

Properly installing the supply line hose is critical to avoiding water damage.

• Tightly connect the hose to the valve, and avoid over-tightening
• Ensure the valve connection is secure and check for kinks
• Inspect the hose every six months
• If kinks are present, replace the hose
• Leave a three-to-four-inch space between the back of the refrigerator and the wall to prevent the hose from crimping
• When pulling the refrigerator out for cleaning or service, avoid getting the hose caught beneath the wheel
• Locate the water shut-off valve
• Inspect the valve every six months to make sure the water supply will shut off, and replace the valve if needed

Call Us Today!

Water damage can happen at any time and for many reasons. When your home or business has a water damage emergency in Otay Mesa, our Otay Mesa and San Ysidro team is Here to Help.® Call us today at 619-439-2407.

Franchises are independently owned and operated.

What Can I Do When I Have a Water Damage Emergency in San Ysidro?

7/12/2022 (Permalink)

We restore water damage 24-hours a day in San Diego!

Our local team in Otay Mesa and San Ysidro is Here to Help ® when you have water damage in your San Ysidro home. Here are some tips for things you can do to mitigate the water damage while waiting for help to arrive:

What To Do After Flooding

• Remove excess water by mopping and blotting
• Wipe excess water from wood furniture after removal of lamps and tabletop items
• Remove and prop wet upholstery and cushions
• Place aluminum foil or wood blocks between furniture legs and wet carpeting
• Turn air conditioning on for maximum drying in summer
• Remove colored rugs from wet carpeting
• Remove art objects to a safe, dry place
• Gather loose items from floors

What NOT To Do After Flooding

• Don’t leave wet fabrics in place
• Hang furs and leather goods
• Don’t leave books, magazines, or other colored items on wet carpets or floors
• Don’t use your household vacuum to remove water
• Don’t use television or other household appliances
• Don’t turn on ceiling fixtures if the ceiling is wet, and keep out of rooms where ceilings are sagging

Call Us Today!

When your home or commercial business has a water damage emergency, our local Otay Mesa and San Ysidro team is on call 24-hours a day to respond to your call for help in San Ysidro. We’ll restore your water damage “Like it never even happened.” Call us today at 619-439-2407.

Franchises are independently owned and operated.

"How Do I Know if I Need Water Damage or Flood Insurance for My Mission Valley Home?'

6/7/2022 (Permalink)

We respond to water damage emergencies 24-hour a day in San Diego County!

Supply line leaks are a common cause of water damage. Our local team in Otay Mesa and San Ysidro typically arrives onsite within four hours of your call for help. Water is invasive, so we act fast to mitigate and restore areas compromised by water damage to avoid more costly and time-consuming repairs. We use powerful water extraction equipment to remove the water from the damaged area. After the water is extracted, we set up air movers and air blowers to eliminate any excess moisture from the air. We document the entire drying process and can help you with the insurance process and paperwork.

Water Extraction Equipment

We use powerful extraction equipment to speed the drying process by removing the bulk of the water from your home or business.

• Submersible and gas-powered pumps for continuous pumping of high-level water
• Truck-mounted and portable extraction units perform efficient water removal

Drying Equipment

We use industrial-strength air movers and dehumidifiers to remove the remaining moisture from ceilings, walls, and floors. Proper drying helps to prevent swelling and warping of floors, walls, and furniture.

• High-speed air movers cause moisture to evaporate at a faster pace
• Industrial grade dehumidifiers pull the water vapor from the air

Call Us Today!

When you have a water damage emergency in your Otay Mesa home or commercial business, our local Otay Mesa and San Ysidro team will restore your water damage “Like it never even happened.” Call us today at 619-439-2407.

Franchises are independently owned and operated.

Water Intrusion Prevention Tips for San Ysidro Businesses?

5/31/2022 (Permalink)

We restore commercial water damage 24-hours a day in San Diego County!

Our local team in Otay Mesa and San Ysidro has been restoring water damage for businesses in San Ysidro for many years. Here are some water intrusion tips from the Insurance Institute for Business and Home Safety for protecting your business from heavy rain:

Inspect and clean the roof drainage system

Do this at least twice a year, ideally during spring and fall. This includes all gutters, interior drains, and scuppers.

Trim trees

Keep trees trimmed and away from the roof to prevent branches from rubbing against the roof and leaves from accumulating and clogging the drainage system

Remove debris

• Remove loose objects and accumulated debris—including anything left by contractors—from the roof that could end up in the drainage system
• Also, check under and around all roof-mounted equipment, satellite dishes, antennas, and solar panels for debris that could disrupt the drainage system’s water flow or cause ponding

Inspect roof drains

Check for, and repair cracks around roof drains.

Re-check drainage systems

• After severe weather, check all drainage systems for leaks and ensure they are properly secured and operating
• When re-roofing, ensure that all drains, scuppers, and gutters are returned to their original operating conditions

Call Us Today!

When you have a water damage emergency in your San Ysidro commercial business or home, our local team in Otay Mesa and San Ysidro will restore your damage “Like it never even happened.” Call us today at 619-439-2407.

Franchises are independently owned and operated.

Damaged Downspout Causing Water Damage in Otay Mesa Home?

5/4/2022 (Permalink)

We restore water damage 365 days a year in San Diego County!

After the last big storm in San Diego County, our local teams in Otay Mesa and San Ysidro responded to many water damage emergencies. My attic started taking on water, and when I went to inspect, I saw that a tree limb had blown into the side of my home and damaged and blocked the downspout that allowed the rainwater to back up and saturate my roof located next to the rain gutter system. Here are some tips for repairing and protecting your home’s exterior from water damage:

• Caulk and seal windows to guard against water seepage
• Inspect your roof for missing, damaged and aging shingles and make necessary repairs
• Check your downspouts. Remove debris that may have accumulated in downspouts and rain gutters. Position downspouts so that they direct water away from the house.
• Check sprinklers and irrigation systems to be sure they are not creating water damage to the walls and foundations of the house. Turn off and drain outside faucets to protect against frozen pipes.
• Install gutter guards to prevent gutter clogs and keep water flowing away from the house instead of accumulating on the roof

Call Us Today!

When you need help with water damage, our local team in Otay Mesa and San Ysidro is Here to Help. ®We’ll clean and restore your damage, “Like it never even happened.” Call us today at 619-439-2407.

Franchises are independently owned and operated.

Water-Damaged Kitchen in Otay Mesa?

3/1/2022 (Permalink)

We are leaders in water damage restoration services in San Diego.

SERVPRO^® of Otay Mesa/San Ysidro has been restoring water damage for Otay Mesa residents and businesses for years. Here is the process we follow when addressing water damage.

Step 1 - Emergency Contact

Step 2 - Inspection and Water Damage Assessment

We inspect and test to determine the extent of damage and how far the moisture has traveled to ensure proper and complete restoration.

Step 3 - Water Removal / Water Extraction

We use powerful pumps and vacuum units to remove hundreds or thousands of gallons from your property quickly. This helps prevent secondary water damage and mold growth.

Step 4 - Drying and Dehumidification

Our Professionals will use room measurements, temperature, and relative humidity to determine the optimal number of air movers and dehumidifiers needed to dry your home or business.

Step 5 - Cleaning and Sanitizing

We clean all of the restorable items and structures damaged by the water. Our professionals are trained to provide sanitizing treatments and to remove odors and deodorize your property.

Step 6 - Restoration

Restoration may involve minor repairs, such as replacing drywall and installing new carpet or may entail major repairs, such as the reconstruction of various areas or rooms in a home or business.

Call Us Today!

When your Otay Mesa home or business needs water damage restoration services, SERVPRO^® of Otay Mesa/San Ysidro is Here to Help. ® Call us today at 619-439-2407.

Franchises are independently owned and operated.

Clogged Rain Gutters in San Ysidro?

2/1/2022 (Permalink)

We respond to water damage emergencies 24-hours a day in San Diego.

American home improvement expert, Bob Villa, has been around for years, and his advice has helped many homeowners repair and improve their properties. SERVPRO^® of Otay Mesa/San Ysidro witnesses firsthand the difference routine inspection and maintenance can do to prevent water intrusion problems. Here are some helpful tips from Bob Villa’s website on how to tell if your rain gutters are damaged:

Inspect your rain gutters for visible signs of cracking 

• Use some binoculars to inspect for smaller cracks
• If you see extensive cracking; replacement is required

Inspect gutter seams

• Look for damage where two horizontal sections meet

Inspect your home’s paint job

• If there is evidence of paint peeling; itmay point to rain gutter failure
• Check the section of the rain gutter closest to the paint damage for leaks
• If there are more than a couple of leaks; you may want to replace the rain gutters

Inspect your home’s exterior wood elements for rotting windowsills or door jambs

• You may have clogged rain gutters or inadequate storm drainage

Inspect the exterior of the house for mildew damage

• If there is moisture accumulating around or near the foundation, mildew can grow. This is a sign your rain gutters are not working properly.

Call Us Today!

When your San Ysidro home or business has a water damage emergency, SERVPRO^® of Otay Mesa/San Ysidro is Here to Help. ® Call us today at 619-439-2407.

Franchises are independently owned and operated.

Hidden Water Damage in San Ysidro?

12/7/2021 (Permalink)

We are trusted leaders in water damage restoration in San Diego.

SERVPRO^® of Otay Mesa/San Ysidro’s technicians are trained and certified by the Institute of Inspection Cleaning and Restoration Certification (IICRC) to use advanced technology to find water leaks hiding behind walls and in ceilings. Here are some examples of the kinds of technology and equipment we use to save our customers time and money:

Moisture Detection and Measurement Equipment

Recent advances, like infrared cameras, help us detect water through a wall, ceiling, or floor.

• We use infrared cameras to identify water locations for thorough water removal
• Sensitive moisture detectors, hygrometers, and other meters measure the extent of moisture saturation

Water Extraction Equipment

• Submersible and gas-powered pumps for continuous pumping of high-level water
• Truck-mounted and portable extraction units perform efficient water removal

Drying Equipment

• We use industrial-strength air movers and dehumidifiers to remove the remaining moisture from ceilings, walls, and floors. Proper drying helps to prevent swelling and warping of floors, walls, and furniture.
• High-speed air movers cause moisture to evaporate at a faster pace

Call Us Today!

San Ysidro residents and commercial businesses can rely on SERVPRO^® of Otay Mesa/San Ysidro to quickly locate and restore hidden water damage. Our technicians will restore your water damage,  “Like it never even happened.” Call us today at 619-439-2407.

Franchises are Independently Owned and Operated.

Black Water Contamination in Otay Mesa?

11/29/2021 (Permalink)

We are equipped and trained to restore dangerous black water contamination in San Diego.

Do you know that exposure to sewer water can cause severe health problems? SERVPRO^® of Otay Mesa/San Ysidro’s technicians are trained and certified by the Institute of Inspection Cleaning and Restoration Certification (IICRC) to safely restore areas contaminated by black water. Here are the three classifications of contaminated water:

Category 1: “Clean Water”

This is water from a clean source, such as a broken clean water supply line or faucet.

• Water from a clean source like a broken water line
• If left untreated, it can degrade into category two or three

Category 2: “Gray Water”

• It May contain bacteria and viruses
• It can quickly degrade into category three if left untreated

Category 3: “Black Water”

This water is grossly unsanitary and could cause severe illness or death if ingested, and all contact should be avoided. Sources for category three, “black water,” include flooding from rivers or streams, water from beyond the toilet trap, water from the toilet bowl with feces, or standing water that has begun to support microbial growth.

• May contain untreated sewage, harsh chemicals, and microbes
• Water from flooding rivers or sewer backup

Call Us Today!

Otay Mesa residents and commercial businesses can rely on SERVPRO^® of Otay Mesa/San Ysidro to clean and restore areas contaminated by black water. Our technicians are on-call 24-hours a day to restore black water damage, “Like it never even happened.” Call us today at 619-439-2407.

Franchises are Independently Owned and Operated.

Advanced Water Drying Techniques in Otay Mesa?

11/3/2021 (Permalink)

We use advanced technology to dry water-damaged properties in San Diego.

SERVPRO^® of Otay Mesa/San Ysidro has been restoring water damage for Otay Mesa residents and businesses for many years. We invest heavily in equipment and technology as new technological advancements allow us to more efficiently restore water damage, saving our customers time and money! Here are some descriptions of our drying equipment from our website:

Drying / Dehumidification

Our Professionals will use room measurements, temperature, and relative humidity to determine the optimal number of air movers and dehumidifiers to dry your home or business. We’ll carefully monitor the progress using moisture meters until the materials return to acceptable drying goals.

• Use dehumidification equipment
• Use monitoring equipment to track progress

Monitor Floor and Walls

We check the moisture levels to monitor the drying process. 

• Monitor Floors
• Monitor Walls

Drying Equipment

• Industrial-grade dehumidifiers help prevent secondary water damage like swelling and warping of floors, walls, and furniture
• High-speed air movers create airflow across walls, carpets, pads, and furniture, which accelerates the evaporation of moisture

Call Us!

When you need water damage restoration services for your home or commercial business, SERVPRO^® of Otay Mesa/San Ysidro has a team of highly trained technicians on-call 24-hours a day. We’ll restore your water damage in Otay Mesa, “Like it never even happened.” Call us today at 619-439-2407.

Franchises are Independently Owned and Operated.

Water-Damaged Belongings in San Ysidro?

10/4/2021 (Permalink)

We restore water-damaged belongings in San Diego.

We treat your things with special care.

Whenever possible, we work to “restore” versus “replace” your water-damaged belongings. SERVPRO^® of Otay Mesa/San Ysidro uses over six different cleaning methods to restore water-damaged belongings in San Ysidro. When your home or business has water-damaged belongings that require restoration, we will pretest every single item to determine the best cleaning method to use to restore the item to pre-damage condition. Here are some of the cleaning methods we may use:

• Dry Cleaning - used for cleaning light residues or to pre-clean prior to wet cleaning
• Wet Cleaning - an effective cleaning method for removing moderate to heavy residues
• Spray and Wipe - effective for items that can’t withstand wet cleaning
• Foam Cleaning - used for upholstery fabrics that might shrink or bleed if wet cleaned
• Abrasive Cleaning - involves agitation of the surface being cleaned 
• Immersion Cleaning - contents are dipped into a bath of the cleaning product 

Call Us!

You never know when you’ll need water damage restoration services, but when you do, SERVPRO^® of Otay Mesa/San Ysidro has a team of highly trained water restoration technicians on-call 24-hours a day. Call us today at 619-439-2407. We’ll restore your water damage in San Ysidro, “Like it never even happened.”

Franchises are Independently Owned and Operated.

Flooded Home in San Ysidro?

9/6/2021 (Permalink)

We have the equipment and experience to quickly mitigate water damage in San Diego.

Do you know that water can cause serious damage to a home in as little as one hour? SERVPRO^® of Otay Mesa/San Ysidro’s technicians have the experience, advanced training, and equipment necessary to quickly and efficiently mitigate water damage. Here is a water damage timeline that describes the damage water will do within a week:

Within Minutes

• Water quickly spreads throughout your property, saturating everything in its path
• Water is absorbed into walls, floors, upholstery, and belongings
• Furniture finishes may bleed, causing permanent staining on carpets
• Photographs, books, and other paper goods start to swell and warp

Hours 1 - 24:

• Drywall begins to swell and break down
• Metal surfaces begin to tarnish
• Furniture begins to swell and crack
• Dyes and inks from cloth and paper goods spread and stain
• A musty odor appears

48 Hours to 1 Week:

• Mold and mildew may grow and spread
• Doors, windows, and studs swell and warp
• Metal begins to rust and corrode
• Furniture warps and shows signs of mold
• Paint begins to blister
• Wood flooring swells and warps
• Serious biohazard contamination is possible

Call Us!

When you have a water damage emergency, SERVPRO^® of Otay Mesa/San Ysidro has a team of highly trained restoration technicians on-call 24-hours a day. Call us today at 619-439-2407.

Franchises are Independently Owned and Operated.

Smoke Alarm Safety Tips for Otay Mesa?

7/12/2021 (Permalink)

We respond to fire damage emergencies 24-hours a day in San Diego County. Gallery Description:

Let’s Talk About Smoke Alarms

At SERVPRO^® of Otay Mesa/San Ysidro, we often arrive as the first responders are leaving the scene of the fire, and we know the difference a properly installed and maintained smoke alarms system can make. If there is a fire in your house, the smoke will spread quickly, and smoke alarms will give you time to get out. Here is some information from the National Fire Protection Association about smoke alarms:

• A closed-door may slow the spread of smoke, heat, and fire
• Install smoke alarms in every sleeping room and outside each separate sleeping area
• Install alarms on every level of the home 
• Smoke alarms should be interconnected so when one sounds, they all sound 
• Large homes may need extra smoke alarms
• Test your smoke alarms at least once a month. Press the test button to be sure the alarm is working.
• When a smoke alarm sounds, get outside and stay outside
• Replace all smoke alarms in your home every 10 years
• More about installation and maintenance of home smoke alarms

Call Us!

SERVPRO® of Otay Mesa/San Ysidro is on-call 24-hours a day to respond to fire damage emergencies in the Otay Mesa area. Call us today at 619-439-2407. We’ll restore your fire damage, “Like it never even happened.”

Franchises are Independently Owned and Operated.

Washing Machine Flood in San Ysidro?

6/21/2021 (Permalink)

We respond to water damage emergencies 24-hours a day in Otay Mesa.

San Ysidro Residents Want to Know

At SERVPRO^® of Otay Mesa/San Ysidro, we know that our fast response time saves our customers money by minimizing the potential for more time-consuming repairs. Washing machine supply line failure is a common cause of water damage. Here are some washing machine loss prevention and maintenance tips from the Institute for Business and Home Safety to prevent water damage:

• Look for signs the supply hose may be ready to fail—blisters in the hose, worn tubing, stress cracks, or a loose connection
• Replace the supply hose with a reinforced steel braided hose if it shows any sign of wear
• Tighten the connection if it feels loose. The most common site of failure is near the connection where the hose bends.
• Replace supply hoses every five years, even if there is no obvious deterioration or wear.
• Some signs of deterioration may occur from the inside out and may not be visible until it is too late
• When replacing washing machine supply hoses, always choose a reinforced steel braided hose over the traditional un-reinforced rubber hose. These hoses will last longer and are far less likely to result in a catastrophic water loss.

Call Us Today!

SERVPRO® of Otay Mesa/San Ysidro is on-call 24-hours a day to respond to property emergencies in San Ysidro. Call us today at 619-439-2407.

Franchises are Independently Owned and Operated.

Washing Machine Flood in Old Town?

6/2/2021 (Permalink)

We respond to water damage emergencies 24-hours a day in San Diego.

Washing machine washout in Old Town?

According to a study conducted by the Insurance Institute for Business and Home Safety (IBHS) half of the water damage incidents involving washing machines were caused by a failed water supply line. SERVPRO® of Centre City/Uptown responds to water damage emergencies through the year in Old Town, and we offer some loss prevention and maintenance tips from the IBHS to minimize the potential for a supply line failure:

• Turn off supply valves when not in use
• Consider installing a lever-type valve that is easy to operate between uses
• Do not operate the washing machine while the home is unoccupied
• Leave a three-to-four-inch gap between the back of the washing machine and the wall to avoid kinking the hose near the valve connection
• Inspect the water supply line hoses every six months
• Ensure that the connection to the valve is secure, but avoid over-tightening
• Hand tighten the connection first
• Then tighten an additional two-thirds of a turn using pliers
• Check the hoses for cracks, kinks, or blisters, which are most commonly found near the hose connection

Call Us Today!

When your washing machine floods or you have any form of water damage in your home or business, SERVPRO® of Centre City/Uptown has a team of emergency water restoration technicians ready to respond 24-hours a day. Call us at 619-583-2133. We’ll clean and restore your water damage in Old Town, “Like it never even happened.”

SERVPRO® of Centre City/Uptown is Independently Owned and Operated.

Emergency Water Damage Service in Otay Mesa?

5/17/2021 (Permalink)

When you need help with a water damage emergency, SERVPRO of Otay has a team of highly trained water restoration professionals on call 24-hours a day

Rain has been known to fall in Otay Mesa frequently during the Spring.  At SERVPRO of Otay Mesa / San Ysidro, we know that our fast response time can help to minimize the damage water and flooding can do to your home or business. Here are some safety tips and some tips on what NOT to do after flooding from our website while waiting for help to arrive:

Safety First

• Stop the source of water damage; call a plumber/or wait for the storm to end
• Turn off the electricity
• If it is not safe to stay in the house, evacuate everyone, including pets
• Have all your relevant documents in one safe, dry place
• If you have homeowner’s insurance, start the claims process
• Document everything with photos, and wear protective gear
• If you are a tenant, reach out to your landlord or property manager

What NOT To Do After Flooding

• Don't leave wet fabrics in place 
• Hang furs and leather goods
• Don't leave books, magazines, or other colored items on wet carpet or floors
• Don't use your household vacuum to remove water
• Don't use television or other household appliances
• Don't turn on ceiling fixtures if the ceiling is wet, and keep out of rooms where ceilings are sagging

Call Us Today!

When your Otay Mesa home or commercial business has a flooding or other water damage emergency, SERVPRO of Otay Mesa / San Ysidro is Here to Help. ® 

SERVPRO of Otay Mesa / San Ysidro is Independently Owned and Operated

How To Respond To Water-Soaked Lighting

3/10/2021 (Permalink)

Water in a light fixture becomes a serious hazard.

How To Respond To Water-Soaked Lighting

When a pipe bursts in your Otay Mesa home, water in light fixtures becomes a serious hazard. Besides ceiling damage requiring a residential rebuilding professional to completely repair, the circumstances present a severe threat. Here are a few reasons to avoid rooms with damp lighting and how to properly respond during such a crisis.

Wet Ceiling Dangers
Water and electricity can be a lethal combination. Serious injury may occur when someone:

• Touches or operates a dampened electrical fixture
• Steps in water where electricity is being conducted
• Enters a room when an electrical fire breaks out
  

Should someone you love become wounded, ceiling damage will be the least of your worries. To the greatest extent possible, avoid rooms with water in light equipment and take the following measures.

Wet Ceiling Response
Start by shutting off electricity to your house in San Diego, CA. Check that you have successfully done so by aiming a non-contact voltage tester at one of your home’s electrical sources. Whichever target you choose, make it one you are certain is totally dry.
If water is still rushing from your pipes, turn off the main water valve and contact a plumber. Never attempt to replace dampened fixtures, no matter how confident you are in your electrical skills. The consequences of making an error could be dire.
Use buckets to catch dripping water and mop up standing liquid. If you have wood floors, dry them with haste as damage increases the longer you take. Open windows and turn on fans to increase airflow and reduce the chance of mold developing.
Close off the room’s access points and affix signs regarding the danger that lurks on the other side. Verbally inform everyone of the situation to verify that even individuals prone to ignoring posted notices have been warned.
Water in light components presents a significant risk. Take these precautionary actions and make certain that both you and your family are sheltered from peril.

Prevent Toilet Overflows in San Ysidro

2/21/2021 (Permalink)

SERVPRO of Otay Mesa/San Ysidro is prepared to help local residents with their water damage.

Overflowing pantries and gift baskets in San Ysidro are delightful. Overflowing toilets --- not so much. Sometimes, the water in the bowl gets too high, and the next flush sends it gushing to the bathroom floor. The outflow could be a sudden rush of regular water. The outflow could be far worse. SERVPRO® of Otay Mesa / San Ysidro is sharing tips to prevent such a mess.

Keep San Ysidro Toilets from Overflowing:

• Shop towels, hunks of hair, cat litter, and other products can clog the toilet
• Even toilet paper can clog a toilet if there is too much of it
• Flush in large batches if there is large amount of material
• Low-flow toilets save water and try patience – hold the handle down for a couple of extra seconds to make sure that there is enough water
• If the water in the toilet bowl is high, use a plunger to clear the drain
• Don't wait until the water is up to the bowl's rim – the water will have nowhere to go except the floor
• If a plunger doesn't work, call a plumber

Even the cleanest water will not stay clean for long. If there is any reason to suspect hidden water (musty smell, mold, wet ceilings in the rooms below), call  SERVPRO of Otay Mesa / San Ysidro We're always available, and we'll fix the damage “Like it never even happened.^”

SERVPRO of Otay Mesa / San Ysidro is independently owned and operated.

Link: https://www.diynetwork.com/how-to/skills-and-know-how/plumbing/what-to-do-if-a-pipe-bursts-fire-erupts-or-a-flood-happens-in-your-home-pictures

How to Handle Water-Damaged Belongings

2/11/2021 (Permalink)

Documents damaged by water.

How to Handle Water-Damaged Belongings

A flooded company building in Otay Mesa, CA can be incredibly stressful to deal with. Not only is the building itself affected, but your belongings may be damaged as well. Luckily, it is possible to salvage many of these items.

1. Items With Hard Surfaces
Because they do not absorb water, belongings with a hard surface are generally the easiest to save. In many cases, these will only need to be wiped down and allowed to dry.

2. Fabric Items
Objects made with fabric and other absorbent materials can be a bit more tricky. If these items are small enough, tossing them in a washing machine might be enough. Larger items will need to be dry cleaned or, if thorough cleaning is not possible, thrown out and replaced.

3. Furniture
Depending on the type of furniture that has been damaged, the treatment of these objects will vary. Like larger fabric items, dry cleaning is often the best choice for upholstered furniture. However, bacteria and mold can grow if they have absorbed a lot of water, so some items may need to be replaced instead. Less absorbent types of furniture can be cleaned more easily.

4. Electronics
Electronics in your flooded company building should be handled with caution. Do not turn anything on until it has been drained and is completely dry. Otherwise, these devices could be permanently damaged.

5. Paper Items and Documents
When salvaging items in your flooded company building, you may assume that paper items are a complete loss. This is not necessarily the case. A water damage remediation company has access to equipment that can both dry and sanitize documents, artwork and other paper objects.
Whether it is from a broken pipe, a storm, or another source, water damage can cause you a lot of trouble. However, you can often save a large portion of your affected belongings if you take action right away. While larger, absorbent objects may need to be replaced, smaller items and those with hard surfaces are generally salvageable.

Does Your Homeowners' Insurance Cover Broken Pipes?

12/28/2020 (Permalink)

Homeowners' insurance covers all sorts of water losses in your home

What Does It Cover?

A broken pipe can cause a massive flood in your home. Thankfully, your insurance coverage should help you pay for water cleanup and restoration services. However, there are some exceptions.
Homeowners' insurance covers all sorts of water losses in your home. For instance, your insurance should kick in if your house sustains water damage due to:

• An air conditioner leak
• A broken washing machine
• A burst pipe

What Insurance Coverage Includes
You can use this insurance money to pay for the removal of water from your home. The insurer should also cover damage to your rugs, floors, and walls. Any steps the restoration company takes to prevent mold growth may be included in your policy, as well. However, the insurer will not pay to fix a broken pipe. You will have to pay for the pipe repairs yourself.

Why Claims Are Denied
Insurance companies do not automatically accept every claim that stems from a broken pipe. Insurers will check to see if the pipe showed any signs of damage prior to the flood. If the company concludes that the pipe leaked for a long period of time and that you failed to address the leak, then the insurer may deny your claim.
You should thus have your pipes checked regularly. Be sure to keep records to prove that these inspections occurred.
Similarly, insurance companies expect you to prevent your pipes from freezing. You can do this by keeping your home warm even at nighttime. If you negligently allow your pipes to get so cold that they burst, the insurer may force you to pay for the resulting damage.
Your insurance provider should cover cleanup costs following a broken pipe in your San Diego, CA, house. Yet the insurer may force you to pay for the restoration if the company determines that your negligence led to the flood. By properly maintaining your pipes, especially during the winter, you increase the chances of the insurer accepting your claim.

What Pine Valley Residents Need to Know About Water Damage

4/7/2020 (Permalink)

Water damage in can occur at any time in Otay Mesa.

Did you know that we categorize water damage by water type? We use three categories to define water damage scenarios. An example of a “category one” emergency would be a water emergency from a sink overflow, while an example of a “category two” emergency would be from gray water, or water from a dishwasher that may contain bacteria, and an example of a “category three” water damage emergency would be that of a sewage leak. SERVPRO^® of Otay Mesa/San Ysidro wants the residents and business owners of Pine Valley to know that when you call us we will ask you a series of questions to help us to determine the category of your water, and to determine the type of specialized equipment and the number of team members to bring to properly clean and restore your water damage. Here are the steps we take to help you in the event of a water damage emergency:

Step 1: Emergency Contact

Step 2: Inspection and Damage Assessment

Step 3: Water Removal/Water Extraction

Step 4: Drying and Dehumidification

Step 5: Cleaning and Repair

Step 6: Restoration

SERVPRO^® of Otay Mesa/San Ysidro has a team of professionals and the specialized training required to respond to any water damage emergency in Pine Valley 24 hours a day. Once we receive your call, we will be on site within four hours to clean and restore you water damage “Like it never even happened.”

SERVPRO^® of Otay Mesa/San Ysidro is Independently Owned and Operated.