Recent Water Damage Posts

What Pine Valley Residents Need to Know About Water Damage

4/7/2020 (Permalink)

A dirty rubber duck is shown sitting on a soggy porch deck. Water damage in can occur at any time in Otay Mesa.

Did you know that we categorize water damage by water type? We use three categories to define water damage scenarios. An example of a “category one” emergency would be a water emergency from a sink overflow, while an example of a “category two” emergency would be from gray water, or water from a dishwasher that may contain bacteria, and an example of a “category three” water damage emergency would be that of a sewage leak. SERVPRO® of Otay Mesa/San Ysidro wants the residents and business owners of Pine Valley to know that when you call us we will ask you a series of questions to help us to determine the category of your water, and to determine the type of specialized equipment and the number of team members to bring to properly clean and restore your water damage. Here are the steps we take to help you in the event of a water damage emergency:

Step 1: Emergency Contact

Step 2: Inspection and Damage Assessment

Step 3: Water Removal/Water Extraction

Step 4: Drying and Dehumidification

Step 5: Cleaning and Repair

Step 6: Restoration

SERVPRO® of Otay Mesa/San Ysidro has a team of professionals and the specialized training required to respond to any water damage emergency in Pine Valley 24 hours a day. Once we receive your call, we will be on site within four hours to clean and restore you water damage “Like it never even happened.”

SERVPRO® of Otay Mesa/San Ysidro is Independently Owned and Operated.

Things to do for Water Damage until Help Arrives in Otay Mesa/San Ysidro

1/1/2020 (Permalink)

standing water in living room If water damage strikes your home or office, know who to call and what to do.

If your home or business in Otay Mesa/San Ysidro has water damage, you can do some things before help arrives.

Make sure that the building or home is safe.

SERVPRO of Otay Mesa/San Ysidro Wants You to Remember:

  • Waterlogged materials are very heavy
  • Wet surfaces are slippery
  • Make sure electrical power is off before you handle devices
  • Make sure you are standing on a dry area before you turn on the electric power

SERVPRO of Otay Mesa/San Ysidro suggests that you:

  • Remove excess water with mops and/or towels
  • Wipe water from wood furniture or other items
  • Remove wet cushions. Prop them upright to dry
  • Hang up rugs to dry
  • Place foil or blocks between furniture and wet carpeting
  • Turn on dehumidifiers or air-conditioning if it is safe
  • Move colored items from wet carpeting
  • Move artwork to a safe, dry place
  • Move loose items from the floor or counters
  • Start drying items ASAP
  • Remember that mold starts growing within 24 hours
  • Stay away from rooms that have sagging ceilings

Links:

www.fema.gov

How to Get Flood Insurance in Otay Mesa/San Ysidro

1/1/2020 (Permalink)

cartoon house with life preserver Know if you need flood insurance before its too late.

Water Damage & Insurance in Otay Mesa/San Ysidro

Did you know that most property insurance does not cover flood damage?

Most insurance rates vary by company. While the rules for insurance varies by state, flood insurance is an exception.

Some homeowners’ policies will cover water damage if the damage comes from:

  • sewer or drain backup
  • sudden & accidental damage from plumbing, heating systems, or air conditioning 

The policy might also cover mold remediation, but not if a flood caused the problem.

How to get flood insurance in Otay Mesa/San Ysidro :

  • Check whether your community participates in the National Flood Insurance Program (NFIP). You can still get flood insurance if you live in a low-risk area. The insurance will cost less if you live in a low-risk area.
  • Find an insurance agent in City or County. The NFIP is the only flood-insurance provider, but the government does not sell it. Buy the insurance through an insurance agent. The NFIP sets the rates.
  • If your insurance agent doesn’t know about the NFIP, call the help center at 1-800-427-4661

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Links:

https://www.usa.gov/property-insurance 

www.fema.gov

Staying Healthy around Standing Water in Otay Mesa/ San Ysidro

12/16/2019 (Permalink)

home with standing water in front of it How to stay safe with flooding in San Diego.

Staying Healthy Around Standing Water in Otay Mesa/ San Ysidro :

Standing water of any kind in Otay Mesa/ San Ysidro can be a powerful source of disease. Floods can be worse due to the amount of water involved. Even small puddles can pose a risk. 

Different kinds of debris can be found in floodwaters such as dead animals, rotted plants, and sewage, to name a few. If you have water damage inside your home, watch for debris in the home as well to include rotted food and electrical problems. 

Viruses and bacteria can cause illnesses. To reduce your chances of catching something, SERVPRO of  Otay Mesa/ San Ysidro  suggests:

  • Washing dirty clothes and towels in hot water. Use bleach if possible
  • Remember that you can shake hands with an infected person and get infected. 
  • Do not allow children to play in the flood water
  • Wash children’s hands before meals
  • Disinfect toys before letting children play with them
  • Use bleach or other disinfectants on hard surfaces
  • Keep your hands washed

Cuts and rashes can become infected. Protect yourself and others in Otay Mesa/ San Ysidro :

  • Avoid floodwaters if you have an open rash or a cut
  • Clean cuts or rashes. Cover them with a waterproof bandage
  • Clean cuts with soap and clean water
  • If a cut becomes red, swollen, or is oozing, get medical attention

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Links:

https://www.cdc.gov/healthywater/emergency/extreme-weather/floods-standingwater.html

Possible Causes for Water Damage in Otay Mesa/ San Ysidro

12/16/2019 (Permalink)

pipe with leak happening Different types of potential water damages in your San Diego property.

Causes & Categories of Water Damage in Otay Mesa/ San Ysidro:

An old poem has the line, “water, water, everywhere”. When you need to say this in your home or office, you know there is trouble. You may be looking at water damage. There are several different possible causes of water damage in Otay Mesa/ San Ysidro.

Causes can include:

  • Leaky dishwashers or washing machines
  • Clogged pipes
  • Leaking roofs
  • Broken toilet pipes
  • Heavy rain
  • Snow or ice

The amount of water damage depends on the amount of water and on the cause of the damage. 

It is also important to start the cleanup as soon as possible. The longer your home or business is water-logged, the more damage.

Categories of Water Damage in Otay Mesa/ San Ysidro:

  1. Clean water. It might come from an overflowing sink or a broken appliance. The water does not pose a threat to people. Keep in mind that any water will become contaminated after it stops flowing.
  2. Gray water. This water is contaminated from the get-go. It comes from broken toilets or sump pumps. It might not look dirty, or it might be brown.
  3. Blackwater. Like gray water, it might not look dirty. One major source of black water is broken sewage pipes. Another source is any water that has been standing still. 



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Links:

http://www.thewaterpage.com/water-damage-effects.htm

Things to do for Water Damage until Help Arrives in San Diego

12/12/2019 (Permalink)

living room with standing water What to do when water damage strikes your San Diego area property

If your home or business in San Diego has water damage, you can do some things before help arrives.

Make sure that the building or home is safe.

SERVPRO of Otay Mesa/ San Ysidro Wants You to Remember:

  • Waterlogged materials are very heavy
  • Wet surfaces are slippery
  • Make sure electrical power is off before you handle devices
  • Make sure you are standing on dry area before you turn on the electric power

SERVPRO of Otay Mesa/ San Ysidro suggests that you:

  • Remove excess water with mops and/or towels
  • Wipe water from wood furniture or other items
  • Remove wet cushions. Prop them upright to dry
  • Hang up rugs to dry
  • Place foil or blocks between furniture and wet carpeting
  • Turn on dehumidifiers or air-conditioning if it is safe
  • Move colored items from wet carpeting
  • Move artwork to a safe, dry place
  • Move loose items from the floor or counters
  • Start drying items ASAP
  • Remember that mold starts growing within 24 hours
  • Stay away from rooms that have sagging ceilings

Links:

www.fema.gov 

Prevent Toilet Overflows in San Ysidro

11/20/2019 (Permalink)

blue tile floor with toilet Prevent Toilet Overflows in San Ysidro

Overflowing pantries and gift baskets in San Yisdro are delightful. Overflowing toilets --- not so much. Sometimes, the water in the bowl gets too high, and the next flush sends it gushing to the bathroom floor. The outflow could be a sudden rush of regular water. The outflow could be far worse. SERVPRO® of Otay Mesa / San Ysidro is sharing tips to prevent such a mess.

Keep San Ysidro Toilets from Overflowing:

  • Shop towels, hunks of hair, cat litter, and other products can clog the toilet
  • Even toilet paper can clog a toilet if there is too much of it
  • Flush in large batches if there is large amount of material
  • Low-flow toilets save water and try patience – hold the handle down for a couple of extra seconds to make sure that there is enough water
  • If the water in the toilet bowl is high, use a plunger to clear the drain
  • Don't wait until the water is up to the bowl's rim – the water will have nowhere to go except the floor
  • If a plunger doesn't work, call a plumber

Even the cleanest water will not stay clean for long. If there is any reason to suspect hidden water (musty smell, mold, wet ceilings in the rooms below), call  SERVPRO of Otay Mesa / San Ysidro We're always available, and we'll fix the damage “Like it never even happened.

SERVPRO of Otay Mesa / San Ysidro is independently owned and operated.

Link: https://www.diynetwork.com/how-to/skills-and-know-how/plumbing/what-to-do-if-a-pipe-bursts-fire-erupts-or-a-flood-happens-in-your-home-pictures