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Fire & Water - Cleanup & Restoration

Archived Blog Posts

Smoking Fire in Otay Mesa?

3/8/2022 (Permalink)

E-cigarette paraphernalia sits on a table. We restore fire damage 24-hours a day in San Diego.

Do you know that e-cigarette explosion and burn injuries are common occurrences? SERVPRO® of Otay Mesa/San Ysidro offers these smoking safety tips from the National Fire Protection Association:

Electronic Cigarettes

Never leave charging e-cigarettes unattended. E-cigarettes should be used with caution.

  • Fires have occurred while e-cigarettes were being used
  • While the battery was being charged
  • While the device was being transported
  • Battery failures have led to small explosions

Smoking Safety

  • If you smoke, use only fire-safe cigarettes
  • If you smoke, smoke outside. Most deaths result from fires that started in living rooms, family rooms, and dens or in bedrooms.
  • Keep cigarettes, lighters, matches, and other smoking materials up high out of the reach of children, in a locked cabinet

Put It Out

  • Use a deep, sturdy ashtray. Place it away from anything that can burn.
  • Do not discard cigarettes in vegetation such as mulch, potted plants or landscaping, peat moss, dried grasses, leaves, or other things that could ignite easily
  • Before you throw away butts and ashes, make sure they are out, and dousing in water or sand is the best way to do that

Call Us Today!

When your Otay Mesa home or business needs fire damage restoration services, SERVPRO® of Otay Mesa/San Ysidro is Here to Help. ® Call us today at 619-439-2407.

Franchises are independently owned and operated.

Water-Damaged Kitchen in Otay Mesa?

3/1/2022 (Permalink)

A SERVPRO technician is extracting water from a flooded kitchen floor. We are leaders in water damage restoration services in San Diego.

SERVPRO® of Otay Mesa/San Ysidro has been restoring water damage for Otay Mesa residents and businesses for years. Here is the process we follow when addressing water damage.

Step 1 - Emergency Contact

Step 2 - Inspection and Water Damage Assessment

We inspect and test to determine the extent of damage and how far the moisture has traveled to ensure proper and complete restoration.

Step 3 - Water Removal / Water Extraction

We use powerful pumps and vacuum units to remove hundreds or thousands of gallons from your property quickly. This helps prevent secondary water damage and mold growth.

Step 4 - Drying and Dehumidification

Our Professionals will use room measurements, temperature, and relative humidity to determine the optimal number of air movers and dehumidifiers needed to dry your home or business.

Step 5 - Cleaning and Sanitizing

We clean all of the restorable items and structures damaged by the water. Our professionals are trained to provide sanitizing treatments and to remove odors and deodorize your property.

Step 6 - Restoration

Restoration may involve minor repairs, such as replacing drywall and installing new carpet or may entail major repairs, such as the reconstruction of various areas or rooms in a home or business.

Call Us Today!

When your Otay Mesa home or business needs water damage restoration services, SERVPRO® of Otay Mesa/San Ysidro is Here to Help. ® Call us today at 619-439-2407.

Franchises are independently owned and operated.

Deep Cleaning Services in Otay Mesa?

2/22/2022 (Permalink)

Modern condominium buildings are shown. We provide a full range of cleaning and restoration services in San Diego.

SERVPRO® of Otay Mesa/San Ysidro provides a full range of deep cleaning services that exceed the scope of a standard cleaning service.

Carpet and Upholstery Cleaning

The SERVPRO carpet and upholstery cleaning service will get out the dirt you see and remove the unwanted dust you don’t. A professionally cleaned carpet and furniture may make all the difference in brightening up a room and freshening up your home.

Odor Removal

Take advantage of SERVPRO’s residential cleaning services to remove unwanted odors.

Sewage and Biohazard Clean Up

Our experts are ready to assist in the cleanup of sewage and other biohazard materials and provide deep cleaning services for your home.

Here is a recent Google Review:

“Stephanie and her team were lifesavers! I needed to sell my condo quickly, and it was a mess. The SERVPRO technicians worked all through the night removing the carpet and sanitizing the concrete underneath. They also did a biohazard cleaning of the rest of the condo. They cleaned the entire condo and did a fantastic job - far better than anything I had expected. I told Stephanie that she and her team were like angels that came into my life at precisely the right moment. I can never thank SERVPRO enough!” Susan L.

Services: Flooring, Sewage cleanup, Clean carpet

Call Us Today!

When your Otay Mesa home or business needs deep cleaning and deodorizing services, SERVPRO® of Otay Mesa/San Ysidro is Here to Help. ® Call us today at 619-439-2407.

Franchises are independently owned and operated.

Flooding in Apartment Complex in Otay Mesa?

2/15/2022 (Permalink)

An apartment complex is shown after a heavy rainstorm. We are trusted leaders in commercial water damage restoration in San Diego.

After the last big storm, several of my apartments in Otay Mesa had water damage emergencies. My insurance adjuster told me to call SERVPRO® of Otay Mesa/San Ysidro. The technicians arrived quickly and immediately began the cleanup and restoration process. Their fast response time, combined with their use of industrial-grade extraction and drying equipment, prevented us from having to relocate tenants and saved us from secondary damage.

Water is invasive and can cause severe damage in a short period of time as follows:

Within Minutes

  • Water quickly spreads throughout your property, saturating everything in its path
  • Water is absorbed into walls, floors, upholstery, and belongings
  • Furniture finishes may bleed, causing permanent staining on carpets
  • Photographs, books, and other paper goods start to swell and warp

Hours 1 - 24:

  • Drywall begins to swell and break down
  • Metal surfaces begin to tarnish
  • Furniture begins to swell and crack
  • Dyes and inks from cloth and paper goods spread and stain
  • A musty odor appears

Call Us!

When your Otay Mesa business or home has a water damage emergency, SERVPRO® of Otay Mesa/San Ysidro is Here to Help. ® We have the training, equipment, and experience to restore your water damage, “Like it never even happened,” Call us today at 619-439-2407.

Franchises are independently owned and operated.

Home Heating Fire Facts for Otay Mesa?

2/8/2022 (Permalink)

A wood-burning stove is ready to be lit. We are trusted leaders in fire damage restoration in San Diego.

Do you know that half of home heating fires are reported during the winter months? SERVPRO® of Otay Mesa/San Ysidro wants everyone to be safe around heating equipment and offer these heating equipment safety tips from the National Fire Protection Association:

If you are using a portable heater:

  • Make sure the heater has an automatic shut-off so if it tips over, it shuts off
  • Keep anything that can burn, such as bedding, clothing, and curtains, at least three feet from the heater
  • Plug portable heaters directly into wall outlets. Never use an extension cord or power strip
  • Turn heaters off when you go to bed or leave the room.

If you are using a fireplace:

  • Keep a glass or metal screen in front of the fireplace to prevent embers or sparks from jumping out and starting a fire
  • Do not burn paper in your fireplace
  • Before you go to sleep or leave your home. put the fire out completely
  • Put ashes in a metal container with a lid. Store the container outside at least 3 feet from your home. 

Call Us!

When your Otay Mesa home or business has a fire damage emergency, SERVPRO® of Otay Mesa/San Ysidro is Here to Help. ® Call us today at 619-439-2407.

Franchises are independently owned and operated.

Clogged Rain Gutters in San Ysidro?

2/1/2022 (Permalink)

A clogged rain gutter is shown. We respond to water damage emergencies 24-hours a day in San Diego.

American home improvement expert, Bob Villa, has been around for years, and his advice has helped many homeowners repair and improve their properties. SERVPRO® of Otay Mesa/San Ysidro witnesses firsthand the difference routine inspection and maintenance can do to prevent water intrusion problems. Here are some helpful tips from Bob Villa’s website on how to tell if your rain gutters are damaged:

Inspect your rain gutters for visible signs of cracking 

  • Use some binoculars to inspect for smaller cracks
  • If you see extensive cracking; replacement is required

Inspect gutter seams

  • Look for damage where two horizontal sections meet

Inspect your home’s paint job

  • If there is evidence of paint peeling; itmay point to rain gutter failure
  • Check the section of the rain gutter closest to the paint damage for leaks
  • If there are more than a couple of leaks; you may want to replace the rain gutters

Inspect your home’s exterior wood elements for rotting windowsills or door jambs

  • You may have clogged rain gutters or inadequate storm drainage

Inspect the exterior of the house for mildew damage

  • If there is moisture accumulating around or near the foundation, mildew can grow. This is a sign your rain gutters are not working properly.

Call Us Today!

When your San Ysidro home or business has a water damage emergency, SERVPRO® of Otay Mesa/San Ysidro is Here to Help. ® Call us today at 619-439-2407.

Franchises are independently owned and operated.

Deep Cleaning And Disinfecting Services in Otay Mesa?

1/25/2022 (Permalink)

A home has a for sale sign in the front yard. We provide many specialty deep cleaning services in San Diego.

If you are getting your home ready for sale, why not trust the professionals at SERVPRO® of Otay Mesa/San Ysidro to clean your home from top to bottom? We offer a wide variety of deep cleaning services to keep your home looking its best. Here is a recent Google review from a customer in Otay Mesa who used our deep cleaning services to get her property ready for sale:

Positive: Professionalism, Punctuality, Quality, Responsiveness, Value

Stephanie and her team were lifesavers! I needed to sell my condo quickly, and it was a mess. The SERVPRO technicians worked all through the night, removing the carpet and sanitizing the concrete underneath. They also did a biohazard cleaning of the rest of the condo. They cleaned the entire condo and did a fantastic job - far better than anything I had expected. I told Stephanie that she and her team were like angels that came into my life at precisely the right moment. I can never thank SERVPRO enough!

Services: Sewage cleanup, Clean carpet, Flooring

Call Us Today!

When you need help getting your home or condominium ready to sell, SERVPRO® of Otay Mesa/San Ysidro’s technicians will clean your home from top to bottom. We’ll clean, disinfect, and deodorize your home, “Like it never even happened.” Call us today at 619-439-2407.

Franchises are independently owned and operated.

Storm-Damaged Business in San Ysidro?

1/19/2022 (Permalink)

A business has a broken window. We are trusted leaders in storm damage restoration in San Diego.

In January of 2020, San Diego County had a gust of wind recorded at 106 miles per hour. Many believe this is the strongest wind ever recorded in our county. Storm damage can happen anytime, and San Diego county gets its fair share of storms throughout the year. SERVPRO® of Otay Mesa/San Ysidro has been restoring storm damage in San Ysidro for years. We know how important it is to our customers to get their businesses operational again quickly after experiencing storm damage.

Our technicians are trained and certified by the Institute of Inspection Cleaning and Restoration Certification (IICRC). We have the training, equipment, and experience to restore any storm damage, no matter how severe the damage may be. We have extensive experience working in all kinds of buildings and business settings.

  • Small Office Buildings
  • Large Office/High-Rise Office Buildings
  • Apartment Buildings
  • Restaurants
  • Hotel/Motels
  • Small Retail Stores
  • Large Retail/Big-Box Stores
  • High-Rise Residential
  • Manufacturing and Industrial
  • Government/Military

Call Us Today!

You never know when the Santa Ana winds or another severe weather system will cause property damage. When your San Ysidro commercial business or home needs help with storm damage,  SERVPRO® of Otay Mesa/San Ysidro’s technicians are on-call 24-hours to respond to your call. We’ll restore your storm damage, “Like it never even happened.” Call us today at 619-439-2407.

Franchises are independently owned and operated.

Storm Damage in Otay Mesa?

1/11/2022 (Permalink)

Emergency supplies sit on a table. We respond to storm damage emergencies 24-hours a day in San Diego.

Severe weather has been recorded in San Diego county since before it was a county! The missionaries recorded flooding events as early as 1770. Power outages and flooding are some reasons why it is a good idea to be prepared in severe weather. SERVPRO® of Otay Mesa/San Ysidro offers these tips from the American Red Cross on things you should have on hand in a survival kit:

Call Us!

Storm damage can happen at any time in Otay Mesa. When your home or commercial business has storm damage, SERVPRO® of Otay Mesa/San Ysidro’s technicians are on-call 24-hours to respond to your call. We’ll restore your storm damage, “Like it never even happened.” Call us today at 619-439-2407.

Franchises are independently owned and operated.

Ember Fire in Otay Mesa?

1/5/2022 (Permalink)

Sparks are flying through the night air. We respond to fire damage emergencies 24-hours a day in San Diego.

Do you know that burning embers can travel for more than a mile? SERVPRO® of Otay Mesa/San Ysidro offers this information from the National Fire Protection Association about embers:

  • Embers are burning pieces of airborne wood and or vegetation that can be carried more than a mile through the wind that can cause spot fires and ignite homes, debris, and other objects
  • Research around home destruction versus home survival in wildfires points to embers and small flames as the main way that the majority of homes ignite
  • There are methods for homeowners to prepare their homes to withstand ember attacks and minimize the likelihood of flames or surface fire touching the home or any attachments
  • Experiments, models, and post-fire studies show that homes ignite due to the home’s condition and everything around it, up to 200 feet from the foundation. This is called the Home Ignition Zone.
  • HOME IGNITION ZONES To increase your home’s chance of surviving a wildfire, choose fire-resistant building materials and limit the amount of flammable vegetation in the three home ignition zones. The zones include the Immediate Zone: (0 to 5 feet around the house), the Intermediate Zone (5 to 30 feet), and the Extended Zone (30 to 100 feet).

Call Us Today!

When your Otay Mesa home or commercial business has fire damage, SERVPRO® of Otay Mesa/San Ysidro’s technicians are on-call 24-hours a day to help you. Call us today at 619-439-2407.

Franchises are independently owned and operated.

Property Damage in Otay Mesa?

12/28/2021 (Permalink)

A business professional is giving a “thumbs up.” We respond to commercial property damage emergencies 24-hours a day in San Diego.

SERVPRO® of Otay Mesa/San Ysidro is committed to providing the highest level of service and support to our commercial customers. Here are some recent Google reviews:

“SERVPRO representative Michael Lu has always been responsive to my requests for service and damage assessment. He knows we need help and comes to help us assess the damage and formulate a repair plan, usually within hours. That is a trait not shared by the competition who can take days to get out to you. SERVPRO delivers excellent service coming out quickly to clean up the water damage and open walls or ceilings to dry the area thoroughly. They are my go-to guys, and their level of professionalism and the quality of their work is an asset to our building.” Antonio Aguilera Jr

“If you’re looking for great quality and amazing customer service, I can’t recommend Tara and her team enough. Any time I come across clients that are experiencing a loss, I refer them to her, and she always goes above and beyond to turn a stressful situation into an easy process!
From communication to quality of service, I promise you’re in great hands! Thank you for always making sure you’re clients are satisfied.” Emily Ramos

Call Us Today!

When your Otay Mesa commercial business or home has a property damage emergency, SERVPRO® of Otay Mesa/San Ysidro is Here to Help. ® Our technicians are on-call 24-hours a day and typically arrive onsite within four hours of your call. Call us today at 619-439-2407.

Franchises are independently owned and operated.

Santa Ana Winds in San Ysidro?

12/20/2021 (Permalink)

Leaves are blowing up into the sky. We respond to storm damage emergencies 24-hours a day in San Diego.

SERVPRO® of Otay Mesa/San Ysidro has been restoring storm damage for San Ysidro residents for many years. Storms can happen at any time of the year in San Diego County. The Santa Ana winds are high-speed and dangerous winds that blow down from the mountains to the coast in Southern Californian and Baja Mexico.

Here are some interesting facts about the Santa Ana winds from AccuWeather:

The wind speed can be magnified as air tries to squeeze over mountain passes and rush downhill through the canyons that are aligned in a northeast to southwest direction. As the air descends in elevation, it becomes compressed, heats up, and dries out even more.

Moderate Santa Ana winds can often break tree limbs, send unsecured debris flying into windows, raise clouds of dust and cause wildfires to ignite and spread rapidly.

In addition to a heightened risk of wildfires, whole trees and high-profile vehicles can be knocked over, and sporadic power outages are likely in more extreme cases.

Call Us Today!

San Ysidro residents and commercial businesses can trust SERVPRO® of Otay Mesa/San Ysidro to restore storm damage every day of the year. Our technicians are on-call 24-hours a day to serve you. We’ll restore your storm damage, “Like it never even happened.” Call us today at 619-439-2407.

Franchises are independently owned and operated.

Holiday Lights Safety Tips for Otay Mesa?

12/14/2021 (Permalink)

A home is decorated with holiday lights. We respond to fire damage emergencies 24-hours a day in San Diego.

SERVPRO® of Otay Mesa/San Ysidro’s technicians are trained and certified by the Institute of Inspection Cleaning and Restoration Certification to restore fire damage quickly and efficiently. More electrical fires happen during the winter months than at any other time of the year. Here are some electrical outdoor safety tips from the National Fire Protection Association:

Outside Electrical Work

  • Have a qualified electrician do all electrical work
  • To prevent an electrical shock, make sure all your outside electrical receptacles are ground-fault circuit interrupter (GFCI) protected
  • Have a professional tree cutting service trim any branches that might fall into electric wiring

Equipment Safety

  • Use lighting and power tools that are listed by a qualified test laboratory and make sure they are made for outdoor use
  • Store your electrical tools indoors
  • Keep electric tools away from children
  • Keep the area around your electric meter and other electrical equipment clean
  • Check lighting and extension cords for damage before using. Replace any damaged cords right away
  • Use extension cords that are listed by a qualified test laboratory and are marked for outdoor use.
  • Extension cords are not meant for long-term use

Call Us Today!

Otay Mesa residents and commercial businesses can trust SERVPRO® of Otay Mesa/San Ysidro to restore fire damage, no matter how big the job is. Our technicians are on-call 24-hours a day to serve you. Call us today at 619-439-2407.

Franchises are independently owned and operated.

Hidden Water Damage in San Ysidro?

12/7/2021 (Permalink)

An infrared camera is shown. We are trusted leaders in water damage restoration in San Diego.

SERVPRO® of Otay Mesa/San Ysidro’s technicians are trained and certified by the Institute of Inspection Cleaning and Restoration Certification (IICRC) to use advanced technology to find water leaks hiding behind walls and in ceilings. Here are some examples of the kinds of technology and equipment we use to save our customers time and money:

Moisture Detection and Measurement Equipment

Recent advances, like infrared cameras, help us detect water through a wall, ceiling, or floor.

  • We use infrared cameras to identify water locations for thorough water removal
  • Sensitive moisture detectors, hygrometers, and other meters measure the extent of moisture saturation

Water Extraction Equipment

  • Submersible and gas-powered pumps for continuous pumping of high-level water
  • Truck-mounted and portable extraction units perform efficient water removal

Drying Equipment

  • We use industrial-strength air movers and dehumidifiers to remove the remaining moisture from ceilings, walls, and floors. Proper drying helps to prevent swelling and warping of floors, walls, and furniture.
  • High-speed air movers cause moisture to evaporate at a faster pace

Call Us Today!

San Ysidro residents and commercial businesses can rely on SERVPRO® of Otay Mesa/San Ysidro to quickly locate and restore hidden water damage. Our technicians will restore your water damage,  “Like it never even happened.” Call us today at 619-439-2407.

Franchises are Independently Owned and Operated.

Black Water Contamination in Otay Mesa?

11/29/2021 (Permalink)

Broken sewer pipes are shown. We are equipped and trained to restore dangerous black water contamination in San Diego.

Do you know that exposure to sewer water can cause severe health problems? SERVPRO® of Otay Mesa/San Ysidro’s technicians are trained and certified by the Institute of Inspection Cleaning and Restoration Certification (IICRC) to safely restore areas contaminated by black water. Here are the three classifications of contaminated water:

Category 1: “Clean Water”

This is water from a clean source, such as a broken clean water supply line or faucet.

  • Water from a clean source like a broken water line
  • If left untreated, it can degrade into category two or three

Category 2: “Gray Water”

  • It May contain bacteria and viruses
  • It can quickly degrade into category three if left untreated

Category 3: “Black Water”

This water is grossly unsanitary and could cause severe illness or death if ingested, and all contact should be avoided. Sources for category three, “black water,” include flooding from rivers or streams, water from beyond the toilet trap, water from the toilet bowl with feces, or standing water that has begun to support microbial growth.

  • May contain untreated sewage, harsh chemicals, and microbes
  • Water from flooding rivers or sewer backup

Call Us Today!

Otay Mesa residents and commercial businesses can rely on SERVPRO® of Otay Mesa/San Ysidro to clean and restore areas contaminated by black water. Our technicians are on-call 24-hours a day to restore black water damage, “Like it never even happened.” Call us today at 619-439-2407.

Franchises are Independently Owned and Operated.

Pest Damage in Otay Mesa?

11/22/2021 (Permalink)

A rat nest is shown. We safely clean and restore areas damaged by rodents in San Diego.

I woke up one night because I heard scratching noises inside the walls of my room. Uh oh. The next day I began looking for indications there were unwelcome visitors. I found a trail of dog food crumbs leading out through the dog door. Once outside, I noticed one of the foundation vents had a small gap in it. When I looked through the vent, I saw animal excrement that could only come from a rat. Yikes! Time to call the pest control people.

As the weather becomes cooler, animals like mice, rats, bats, and raccoons will start looking for a warmer place to live. Once they get inside a structure, they can cause significant damage by chewing insulation, wood, and wires. This can cause fire risk and health hazards. SERVPRO® of Otay Mesa/San Ysidro’s technicians are trained and certified to restore areas impacted by pest excrement and to clean, decontaminate, and deodorize areas infested by pests.

Here are some signs that you may have pests in your attic:

  • Scratching noises
  • Evidence of excrement
  • Nesting materials
  • Missing shingles or screens

Call Us Today!

Otay Mesa residents and businesses can rely on SERVPRO® of Otay Mesa/San Ysidro to clean and restore areas damaged by pests and other biohazards. We’ll take care of your biohazard problem, “Like it never even happened.” Call us today at 619-439-2407.

Franchises are Independently Owned and Operated.

Dirty Offices in Otay Mesa?

11/15/2021 (Permalink)

A clean and modern office is shown. We provide deep cleaning services to keep San Diego businesses looking great!

Cleaning products can build up on top of surfaces, leaving a dull film over time. Even if you have a professional cleaning service, your workplace may start to look dull and smell stale. SERVPRO® of Otay Mesa/San Ysidro provides a wide variety of deep cleaning services for commercial businesses that go beyond a routine cleaning service. We use environmentally friendly cleaning products approved by the United States Environmental Protection Agency (EPA).

Commercial Cleaning Services

  • Air Ducts and Heating, Ventilation, Air Conditioning (HVAC)
  • Biohazard and Sewage
  • Trauma and Crime Scene
  • Carpet and Upholstery
  • Drapes and Blinds
  • Ceilings, Walls, and Hard Floors
  • Odor Removal and Deodorization
  • Vandalism

SERVPRO Cleaning Methods

  • Dry Cleaning - used for cleaning light residues or to pre-clean before wet cleaning
  • Wet Cleaning - an effective cleaning method for removing moderate to heavy residues
  • Spray and Wipe - effective for items that can’t withstand wet cleaning
  • Foam Cleaning - used for upholstery fabrics that might shrink or bleed if wet cleaned
  • Abrasive Cleaning - involves agitation of the surface being cleaned
  • Immersion Cleaning - contents are dipped into a bath of the cleaning product

Call Us Today!

When you need commercial cleaning services for your Otay Mesa business or home, SERVPRO® of Otay Mesa/San Ysidro is Here to Help. ® Our team of highly trained technicians will deep clean your business and keep it looking its best. Call us today at 619-439-2407.

Franchises are Independently Owned and Operated.

Fire Extinguisher Safety Tips for San Ysidro?

11/10/2021 (Permalink)

A fire extinguisher is shown. We have been restoring fire damage for many years in San Diego.

Fires can break out at any time in a home in San Ysidro. SERVPRO® of Otay Mesa/San Ysidro offers these fire extinguisher safety tips from the National Fire Protection Association:

Use a portable fire extinguisher when the fire is confined to a small area, such as a wastebasket, and is not growing; everyone has exited the building; the fire department has been called or is being called, and the room is not filled with smoke.

  • To operate a fire extinguisher, remember the word PASS:
    • Pull the pin. Hold the extinguisher with the nozzle pointing away from you, and release the locking mechanism
    • Aim low. Point the extinguisher at the base of the fire
    • Squeeze the lever slowly and evenly
    • Sweep the nozzle from side-to-side
  • For the home, select a multi-purpose extinguisher (can be used on all types of home fires) that is large enough to put out a small fire, but not so heavy as to be difficult to handle
  • Choose a fire extinguisher that carries the label of an independent testing laboratory
  • Read the instructions that come with the fire extinguisher and become familiar with its parts and operation before a fire breaks out

Call Us Today!

When you need fire damage restoration services for your San Ysidro home or commercial business, SERVPRO® of Otay Mesa/San Ysidro has a team of highly trained technicians on-call 24-hours a day. Call us today at 619-439-2407.

Franchises are Independently Owned and Operated.

Advanced Water Drying Techniques in Otay Mesa?

11/3/2021 (Permalink)

A person is on the phone standing in water. We use advanced technology to dry water-damaged properties in San Diego.

SERVPRO® of Otay Mesa/San Ysidro has been restoring water damage for Otay Mesa residents and businesses for many years. We invest heavily in equipment and technology as new technological advancements allow us to more efficiently restore water damage, saving our customers time and money! Here are some descriptions of our drying equipment from our website:

Drying / Dehumidification

Our Professionals will use room measurements, temperature, and relative humidity to determine the optimal number of air movers and dehumidifiers to dry your home or business. We’ll carefully monitor the progress using moisture meters until the materials return to acceptable drying goals.

  • Use dehumidification equipment
  • Use monitoring equipment to track progress

Monitor Floor and Walls

We check the moisture levels to monitor the drying process. 

  • Monitor Floors
  • Monitor Walls

Drying Equipment

  • Industrial-grade dehumidifiers help prevent secondary water damage like swelling and warping of floors, walls, and furniture
  • High-speed air movers create airflow across walls, carpets, pads, and furniture, which accelerates the evaporation of moisture

Call Us!

When you need water damage restoration services for your home or commercial business, SERVPRO® of Otay Mesa/San Ysidro has a team of highly trained technicians on-call 24-hours a day. We’ll restore your water damage in Otay Mesa, “Like it never even happened.” Call us today at 619-439-2407.

Franchises are Independently Owned and Operated.

Mold Discovered in Otay Mesa Home?

10/25/2021 (Permalink)

Microscopic mold spores are shown. We mitigate and remediate mold damage in San Diego.

My water bill was higher than usual, and I couldn’t explain the reason for the spike in my water usage. The technicians at SERVPRO® of Otay Mesa/San Ysidro located the leak and discovered the mold growing inside my wall. They repaired the leak and contained the mold before it could spread to other areas of the house. In no time, the hidden water damage and mold issues were resolved!

Here is some information about mold from our website:

  • Mold is present almost everywhere, indoors and outdoors
  • Mold spores are microscopic and float along in the air and may enter your home through windows, doors, or air conditioning and heating systems or even hitch a ride indoors on your clothing or a pet
  • Mold spores thrive on moisture
  • Mold spores can quickly grow into colonies when exposed to water 
  • Mold colonies may produce health effects
  • Before mold remediation can begin, the sources of water or moisture must be addressed. Otherwise, the mold may return.
  • Mold often produces a strong, musty odor and can lead you to possible mold problem areas
  • Even higher-than-normal indoor humidity can support mold growth. Keep indoor humidity below 45 percent

Call Us!

When you need mold remediation services for your home or commercial business, SERVPRO® of Otay Mesa/San Ysidro has a team of highly trained technicians on-call 24-hours a day. Call us today at 619-439-2407. We’ll restore your mold damage in Otay Mesa, “Like it never even happened.”

Franchises are Independently Owned and Operated.

Mold Infestation in San Ysidro Business?

10/18/2021 (Permalink)

Mold is growing on a ceiling. We mitigate and remediate mold damage in San Diego.

Musty mystery smell?

SERVPRO® of Otay Mesa/San Ysidro has been mitigating and remediating mold damage for years in San Ysidro. Water damage, hidden water leaks, and heavy rain can create the right conditions for mold to colonize. Mold can become visible in as little as 48 to 72 hours and will rapidly spread to other areas of the structure. Mold will spread quickly through a commercial building when the right moist environment presents itself. Our technicians are highly trained and certified to remediate mold damage:

  • Applied Microbial Remediation Specialist
  • Water Damage Restoration Technician
  • Applied Structural Drying Technician
  • Odor Control Technician
  • Upholstery and Fabric Cleaning Technician

First, we will inspect and locate the source of the moisture and make repairs to minimize the potential for the mold to return. Then we will begin the remediation process. We have experience working in all kinds of buildings and workplaces, including:

  • Small Office Buildings
  • Large Office/High-Rise Office Buildings
  • Apartment Buildings
  • Restaurants
  • Hotel/Motels
  • Small Retail Stores
  • Large Retail/Big-Box Stores
  • High-Rise Residential
  • Manufacturing and Industrial
  • Government/Military

Call Us Today!

When you need mold remediation services for business or home, SERVPRO® of Otay Mesa/San Ysidro has a team of highly trained technicians on-call 24-hours a day. Call us today at 619-439-2407. We’ll restore your mold damage in San Ysidro, “Like it never even happened.”

Franchises are Independently Owned and Operated.

Wind-damaged Home in Otay Mesa?

10/11/2021 (Permalink)

A fence is blown over. We respond to storm damage emergencies 24-hours a day in San Diego.

Don’t get blown over by wind damage in Otay Mesa!

Have you inspected your home and prepared it for high winds? SERVPRO® of Otay Mesa/San Ysidro responds to property damage emergencies throughout the year. From October to May, the powerful Santa Ana Winds can wreak havoc on properties. Anything not tied down can become a flying projectile. Here are some tips for minimizing wind damage from the National Oceanic and Atmospheric Administration (NOAA):

High Wind Warnings 

  • Are issued when sustained winds of 40 miles per hour or greater or gusts up to 58 miles per hour or greater are expected
  • These high winds are usually associated with severe thunderstorms and hurricanes

Preparing for High Winds

  • Be sure your property is secure
  • Remove any dead trees or overhanging branches near structures
  • Remove loose objects outdoors, on patios, roofs, or balconies that could blow away
  • Shutter windows securely and brace outside doors
  • Bring in unsecured objects from patios and balconies and secure things that could blow away and cause damage or injury

Call Us Today!

When you need storm damage restoration services for your home or commercial business, SERVPRO® of Otay Mesa/San Ysidro has a team of highly trained technicians on-call 24-hours a day. Call us today at 619-439-2407. We’ll restore your storm damage in Otay Mesa, “Like it never even happened.”

Franchises are Independently Owned and Operated.

Water-Damaged Belongings in San Ysidro?

10/4/2021 (Permalink)

Water is shown coming into a house from the ceiling. We restore water-damaged belongings in San Diego.

We treat your things with special care.

Whenever possible, we work to “restore” versus “replace” your water-damaged belongings. SERVPRO® of Otay Mesa/San Ysidro uses over six different cleaning methods to restore water-damaged belongings in San Ysidro. When your home or business has water-damaged belongings that require restoration, we will pretest every single item to determine the best cleaning method to use to restore the item to pre-damage condition. Here are some of the cleaning methods we may use:

  • Dry Cleaning - used for cleaning light residues or to pre-clean prior to wet cleaning
  • Wet Cleaning - an effective cleaning method for removing moderate to heavy residues
  • Spray and Wipe - effective for items that can’t withstand wet cleaning
  • Foam Cleaning - used for upholstery fabrics that might shrink or bleed if wet cleaned
  • Abrasive Cleaning - involves agitation of the surface being cleaned 
  • Immersion Cleaning - contents are dipped into a bath of the cleaning product 

Call Us!

You never know when you’ll need water damage restoration services, but when you do, SERVPRO® of Otay Mesa/San Ysidro has a team of highly trained water restoration technicians on-call 24-hours a day. Call us today at 619-439-2407. We’ll restore your water damage in San Ysidro, “Like it never even happened.”

Franchises are Independently Owned and Operated.

Technology Advances in Otay Mesa?

9/28/2021 (Permalink)

An infrared camera is shown. We use technology to restore property damage in San Diego.

Only the best for our Otay Mesa customers!

SERVPRO® of Otay Mesa/San Ysidro has adopted technological advances into our restoration services, allowing us to more efficiently restore properties back to preloss condition.

Technological Advances

Recent technological advancements in the field of psychometry allow us to more effectively dry water-damaged areas through the manipulation of temperature and relative humidity. We follow industry standards set by the Institute of Inspection Cleaning and Restoration Certification (IICRC) for restoration and cleaning as follows.

Moisture Detection, Water Extraction, Drying Equipment, and More

Using specialized equipment such as infrared cameras, we can detect and measure moisture levels. Sensitive moisture detectors, like hygrometers, are used to measure moisture saturation levels.

When we are mitigating water damage, we use powerful submersible and gas-powered pumps to remove high-level water, and we use truck-mounted and portable extraction pumps that perform efficient water removal. Additionally, air scrubbers, thermal foggers, and deodorization agents, and OSHA-approved sanitizing and anti-microbial treatments are used when needed to stop the growth of bacterial, fungi, mildew, and other harmful microorganisms.

Call Us!

SERVPRO® of Otay Mesa/San Ysidro has a team of highly trained restoration technicians on-call 24-hours a day. Call us today at 619-439-2407. We’ll restore your property damage in Otay Mesa, “Like it never even happened.”

Franchises are Independently Owned and Operated.

Fallen Tree in Otay Mesa?

9/21/2021 (Permalink)

A tree has blown over into a house in a suburban area. We restore storm damage in San Diego.

Trees Fall in Otay Mesa

When a severe storm happens, it can bring damaging winds with it. Trees can be uprooted by a combination of water-saturated soil and high winds and can fall onto your home or business in the blink of an eye. SERVPRO® of Otay Mesa/San Ysidro responds to storm damage emergencies throughout the year in Otay Mesa, and when necessary, we provide tree removal services.

Storms can cause structural damage that may require building and reconstruction services to complete the restoration. We are licensed general contractors through the California State License Board.

Storm Damage Building and Reconstruction Services 

  • Board Up
  • Carpet Repair and Installation
  • Document Drying
  • Dry Cleaning
  • Drywall Installation
  • Drywall Removal
  • Electrical
  • Electronics Restoration
  • Fine Art Restoration
  • Furniture Restoration
  • General Contracting
  • Hardwood Floor Repair
  • Heating, Ventilation and Air Conditioning Services (HVAC)
  • Linoleum Floor Repair
  • Marble Floor Repair
  • Move Out
  • Painting
  • Plumbing
  • Portable Power
  • Roof Tarp
  • Roofing Services
  • Scalable Resources
  • Temporary Fencing
  • Temporary Warehouse Space
  • Tile Floor Repair
  • Tree Removal

Call Us Today!

When you have a storm damage emergency, SERVPRO® of Otay Mesa/San Ysidro has a team of highly trained restoration technicians on-call 24-hours a day. Call us today at 619-439-2407. We’ll restore your storm damage in Otay Mesa, “Like it never even happened.”

Franchises are Independently Owned and Operated.

Fire-damaged Home in Otay Mesa?

9/13/2021 (Permalink)

A stack of moving boxes are shown inside a house. We provide pack-outs when needed to restore fire damage in San Diego.

When my home was damaged by fire, the entire roof had to be replaced, and all of the contents had to be moved out. Some items were not damaged by the fire and required offsite storage, but other items needed to be sent out for restoration. I was happy to find that my insurance covered these services and that SERVPRO® of Otay Mesa/San Ysidro provided these services. The team came in a helped me pack and move out all of the belongings in the house. This allowed the restoration to move quickly, and we moved back into the house sooner than we thought. Thank you, SERVPRO!

Move-Outs/Pack-Outs

When your home requires extensive restoration or cleaning due to fire damage, we can conduct an organized, efficient move-out of the affected area. Move-out will provide several benefits, including:

  • A quicker remodeling process
  • Protecting items from potential damage
  • Protecting contents from further on-site damage

Once the restoration is completed, we will work with you to coordinate the move-in according to your needs. The services offered upon move-in may depend on your insurance coverage.

Call Us!

When you have a fire damage emergency, SERVPRO® of Otay Mesa/San Ysidro has a team of highly trained restoration technicians on-call 24-hours a day. Call us today at 619-439-2407. We’ll restore your fire damage in Otay Mesa, “Like it never even happened.”

Franchises are Independently Owned and Operated.

Flooded Home in San Ysidro?

9/6/2021 (Permalink)

Water is shown coming out onto a walkway from inside a house. We have the equipment and experience to quickly mitigate water damage in San Diego.

Do you know that water can cause serious damage to a home in as little as one hour? SERVPRO® of Otay Mesa/San Ysidro’s technicians have the experience, advanced training, and equipment necessary to quickly and efficiently mitigate water damage. Here is a water damage timeline that describes the damage water will do within a week:

Within Minutes

  • Water quickly spreads throughout your property, saturating everything in its path
  • Water is absorbed into walls, floors, upholstery, and belongings
  • Furniture finishes may bleed, causing permanent staining on carpets
  • Photographs, books, and other paper goods start to swell and warp

Hours 1 - 24:

  • Drywall begins to swell and break down
  • Metal surfaces begin to tarnish
  • Furniture begins to swell and crack
  • Dyes and inks from cloth and paper goods spread and stain
  • A musty odor appears

48 Hours to 1 Week:

  • Mold and mildew may grow and spread
  • Doors, windows, and studs swell and warp
  • Metal begins to rust and corrode
  • Furniture warps and shows signs of mold
  • Paint begins to blister
  • Wood flooring swells and warps
  • Serious biohazard contamination is possible

Call Us!

When you have a water damage emergency, SERVPRO® of Otay Mesa/San Ysidro has a team of highly trained restoration technicians on-call 24-hours a day. Call us today at 619-439-2407.

Franchises are Independently Owned and Operated.

Electrical fire in Otay Mesa?

8/30/2021 (Permalink)

A person is plugging a cord into an outlet. Call an electrician if you see sparks coming from an outlet in San Diego.

Shocking News!

SERVPRO® of Otay Mesa/San Ysidro responds to some electrical fire damage emergencies each year in Otay Mesa. Here are some electrical safety tips from the National Fire Protection Association:

  • Have all electrical work done by a qualified electrician
  • Only use one heat-producing appliance plugged into a receptacle outlet at a time
  • Major appliances should be plugged directly into a wall receptacle outlet. Extension cords and plug strips should not be used.
  • Arc-fault circuit interrupters (AFCIs) shut off electricity when a dangerous condition occurs. Consider having them installed in your home.
  • Use ground-fault circuit interrupters (GFCIs) to reduce the risk of shock. GFCIs shut off an electrical circuit when it becomes a shock hazard. They should be installed inside the home in bathrooms, kitchens, garages, and basements. All outdoor receptacles should be GFCI protected.
  • Test AFCIs and GFCIs once a month according to the manufacturer’s recommendations.
  • Check electrical cords to make sure they are not running across doorways or under carpets. Extension cords are intended for temporary use. Have a qualified electrician add more receptacle outlets, so you don’t have to use extension cords.

Call Us Today!

When you have a fire damage emergency, SERVPRO® of Otay Mesa/San Ysidro has a team of highly trained restoration technicians on-call 24-hours a day. Call us today at 619-439-2407.

Franchises are Independently Owned and Operated.

Highly Trained Restoration Technicians in San Ysidro?

8/23/2021 (Permalink)

A room with computers sits empty waiting for a class to begin. Our restoration technicians are some of the most highly trained technicians in San Diego County.

Highly Trained and Certified Team in San Ysidro?

When you have a fire or water damage emergency, you will want to know you are hiring a team with the equipment, advanced training, and experience to quickly and efficiently handle any size disaster. Our employees are required to undergo initial and continuous training and education. SERVPRO® of Otay Mesa/San Ysidro’s technicians are certified by the Institute of Inspection, Cleaning and Restoration Certification (IICRC), the non-profit certifying body for the cleaning and restoration industry.

Training

  • IICRC Training
  • Employee Certification Training
  • Initial Franchise Training
  • e-Learnings
  • Continuing Education Classes

Certifications

  • ASD - Applied Structural Drying Technician
  • ECTP - Employee Certification Training Program
  • IICRC Certified Firm
  • RRRP - Lead-Based Paint Activities and Renovation
  • WRT - Water Damage Restoration Technician

e-Learnings

Additionally, our employees have access to web-based training classes. These voluntary training sessions are designed to be self-paced to help SERVPRO® of Otay Mesa/San Ysidro employees stay current with industry standards and best practices. These training courses are comprised of video presentations and support materials, followed by a knowledge test at the end of each module.

Call Us Today!

At SERVPRO® of Otay Mesa/San Ysidro, we invest in training and ongoing education for our team. Our highly trained restoration technicians are on-call and ready to assist you 24-hours a day. Call us today at 619-439-2407.

Franchises are Independently Owned and Operated.

Water-damaged Business in Otay Mesa?

8/18/2021 (Permalink)

A restaurant is shown. We respond to commercial water damage emergencies 24-hours a day in San Diego County.

Water damage can happen at any time, and when this happens, SERVPRO® of Otay Mesa/San Ysidro is Here to Help. ® We are trusted leaders in commercial water damage restoration. We have been mitigating water damage in Otay Mesa for years, and commercial businesses know they can rely on us to arrive quickly and immediately begin the cleanup and restoration process.

Water damage can happen at any time and for many reasons. Plumbing systems fail, sewage systems overflow, and flooding can occur.  We understand how critical it is to get your business back to “business as usual” after a commercial water loss, so whenever possible, we will minimize the disruption to your employees and customers.  

Our commercial water restoration technicians are on-call 24-hours a day and usually arrive on-site within four hours of your call. They are certified by the Institute of Inspection Cleaning and Restoration Certification (IICRC), the nonprofit certifying body for the cleaning and restoration industry. We have the equipment, specialized training, and experience to restore your property to preloss condition.

Call Us!

When your business or home requires emergency water damage restoration services, SERVPRO® of Otay Mesa/San Ysidro is Here to Help. ® Our highly trained restoration technicians are on-call and ready to assist you 24-hours a day. Call us today at 619-439-2407. We’ll restore your commercial water damage, “Like it never even happened.”

Franchises are Independently Owned and Operated.

Power Outage Safety Tips for San Ysidro?

8/11/2021 (Permalink)

A room is shown by flashlight during a power outage. We respond to storm damage emergencies 24-hours a day in San Diego County.

Storm damage can happen at any time in San Ysidro, and when this happens, SERVPRO® of Otay Mesa/San Ysidro is Here to Help. ® According to the Federal Emergency Management Agency (FEMA), extended power outages may impact communities and the economy. Here are some power outage tips from FEMA:

  • Keep freezers and refrigerators closed
  • Use a generator, but only outdoors and away from windows
  • Do not use a gas stove or oven to heat your home
  • Disconnect appliances and electronics to avoid damage from electrical surges
  • Have alternate plans for refrigerating medicines for using power-dependent medical devices
  • Check with local officials about heating and cooling locations open near you

Preparing for a Power Outage

  • Take an inventory of the items you need that rely on electricity
  • Plan for batteries and other alternative power sources to meet your needs when the power goes out, such as a portable charger or power bank
  • Determine whether your home phone will work in a power outage and how long the battery backup will last

Call Us!

When your home or commercial business requires storm damage restoration services, SERVPRO® of Otay Mesa/San Ysidro is Here to Help. ® Our highly trained restoration technicians are on-call and ready to assist you 24-hours a day in San Ysidro. Call us today at 619-439-2407. We’ll restore your storm damage, “Like it never even happened.”

Franchises are Independently Owned and Operated.

Barbeque Safety Tips for Jamul?

8/3/2021 (Permalink)

People are gathered outdoors around a barbeque. We respond to fire damage emergencies 24-hours a day in San Diego County.

According to the National Fire Protection Association (NFPA), more grilling fires happen in July and August than in any other month.  SERVPRO® of Otay Mesa/San Ysidro offers these tips from the NFPA to keep you safe while grilling this summer season in Jamul:

Safety Tips

  • The grill should be placed well away from the home, deck railings, and out from under eaves and overhanging branches
  • Keep children and pets at least three feet away from the grill area
  • Keep your grill clean by removing grease or fat buildup from the grills and in trays below the grill
  • Never leave your grill unattended
  • Always make sure your gas grill lid is open before lighting it

Charcoal Grills

  • Charcoal chimney starters allow you to start the charcoal using newspaper as a fuel
  • If you use a starter fluid, use only charcoal starter fluid
  • Never add charcoal fluid or any other flammable liquids to the fire
  • Keep charcoal fluid out of the reach of children and away from heat sources
  • When you are finished grilling, let the coals completely cool before disposing of them in a metal container

Call Us!

When your home or commercial business requires fire restoration services, SERVPRO® of Otay Mesa/San Ysidro is Here to Help. ® Our highly trained restoration technicians are on-call and ready to assist you 24-hours a day in Jamul. Call us today at 619-439-2407. We’ll restore your fire damage, “Like it never even happened.”

Franchises are Independently Owned and Operated.

Rebuilding Services for Otay Mesa Businesses?

7/28/2021 (Permalink)

A workbench with construction tools is shown. We offer a full range of rebuilding services in San Diego County.

Rebuilding Services in Otay Mesa?

 SERVPRO® of Otay Mesa/San Ysidro has been restoring commercial and residential property damage for our Otay Mesa customers for many years. Properties damaged by fire or water often require rebuilding and reconstruction services to complete the restoration. We are licensed general contractors in California and provide a full range of reconstruction services.

General Contractor License #: 1037786
California State License Board (CSLB) #: 1037786

Building and Reconstruction Services 

  • Board Up
  • Carpet Repair and Installation
  • Document Drying
  • Dry Cleaning
  • Drywall Installation
  • Drywall Removal
  • Electrical
  • Electronics Restoration
  • Fine Art Restoration
  • Furniture Restoration
  • General Contracting
  • Hardwood Floor Repair
  • Heating, Ventilation and Air Conditioning Services (HVAC)
  • Linoleum Floor Repair
  • Marble Floor Repair
  • Move Out
  • Painting
  • Plumbing
  • Portable Power
  • Roof Tarp
  • Roofing Services
  • Scalable Resources
  • Temporary Fencing
  • Temporary Warehouse Space
  • Tile Floor Repair
  • Tree Removal

We have extensive experience working on all kinds of commercial buildings, including:

  • Small Office Buildings
  • Large Office/High-Rise Office Buildings
  • Apartment Buildings
  • Restaurants
  • Hotel/Motels
  • Small Retail Stores
  • Large Retail/Big-Box Stores
  • High-Rise Residential
  • Manufacturing and Industrial
  • Government/Military

Call Us Today!

When you have a commercial property that requires building and reconstruction services,  SERVPRO® of Otay Mesa/San Ysidro is Here to Help.® Our highly trained restoration technicians are on-call and ready to assist you 24-hours a day in Otay Mesa. Call us today at 619-439-2407. We’ll restore your property damage, “Like it never even happened.”

Franchises are Independently Owned and Operated.

Wildfire Preparedness in San Ysidro?

7/16/2021 (Permalink)

Smoke from a California Wildfire is shown. We respond to storm and wildfire damage emergencies 24-hours a day in San Diego County.

Wildfire Season is Here in San Ysidro

At SERVPRO® of Otay Mesa/San Ysidro, we respond to wildfire and other storm damage emergencies throughout the year. We are experiencing a drought in the western region of the country, and that means we need to do everything we can to minimize the potential for wildfires. Here are some tips from the County of San Diego for creating a defensible space around your home:

The defensible space around your home should be a 100-foot radius from any structure. You are not required to cross your property line to clear the 100 feet.  The neighboring property owner may be required to clear the additional distance by the fire agency.

The National Fire Protection Association suggests choosing fire-resistant building materials and to limit the amount of flammable vegetation in three home ignition zones.

  • Trim branches that overhang the home, porch, and deck
  • Prune branches of large trees up to 6 to 10 feet from the ground
  • Remove plants containing resins, oils, and waxes
  • Use crushed stone or gravel instead of flammable mulches o to 5 feet around the house
  • Keep your landscape in good condition

Call Us Today!

When your home or commercial business experiences wildfire or any storm damage, SERVPRO® of Otay Mesa/San Ysidro is on-call 24-hours a day to respond. Call us today at 619-439-2407. We’ll restore your storm damage in San Ysidro, “Like it never even happened.”

Franchises are Independently Owned and Operated.

Smoke Alarm Safety Tips for Otay Mesa?

7/12/2021 (Permalink)

A person is pressing a smoke alarm. We respond to fire damage emergencies 24-hours a day in San Diego County. Gallery Description:

Let’s Talk About Smoke Alarms

At SERVPRO® of Otay Mesa/San Ysidro, we often arrive as the first responders are leaving the scene of the fire, and we know the difference a properly installed and maintained smoke alarms system can make. If there is a fire in your house, the smoke will spread quickly, and smoke alarms will give you time to get out. Here is some information from the National Fire Protection Association about smoke alarms:

  • A closed-door may slow the spread of smoke, heat, and fire
  • Install smoke alarms in every sleeping room and outside each separate sleeping area
  • Install alarms on every level of the home 
  • Smoke alarms should be interconnected so when one sounds, they all sound 
  • Large homes may need extra smoke alarms
  • Test your smoke alarms at least once a month. Press the test button to be sure the alarm is working.
  • When a smoke alarm sounds, get outside and stay outside
  • Replace all smoke alarms in your home every 10 years
  • More about installation and maintenance of home smoke alarms

Call Us!

SERVPRO® of Otay Mesa/San Ysidro is on-call 24-hours a day to respond to fire damage emergencies in the Otay Mesa area. Call us today at 619-439-2407. We’ll restore your fire damage, “Like it never even happened.”

Franchises are Independently Owned and Operated.

Advanced Cleaning and Restoration Training in Otay Mesa?

6/21/2021 (Permalink)

A training room is shown with people sitting and using computers. Our staff participates in continuous training to stay current with industry trends and best practices.

Advanced Training in Otay Mesa

At SERVPRO® of Otay Mesa/San Ysidro, our employees are required to undergo initial and continuous training to stay current with new technological advancements and industry best practices. Our training program includes:

  • IICRC Training
  • Employee Certification Training
  • Initial Franchise Training
  • e-Learnings
  • Continuing Education Classes

Our technicians are certified by the Institute of Inspection, Cleaning and Restoration Certification (IICRC), the nonprofit certifying body for the cleaning and restoration industry. Our technicians study IICRC standards and best practices in water restoration, fire restoration, mold remediation, carpet and upholstery cleaning, and other cleaning and restoration courses.

Employee Certification Training

This voluntary program is self-paced and allows SERVPRO franchise employees to attain specialized training and certification in the following modules after completing the course materials and an examination:

  • Crew Training
  • Fire Restoration
  • Water Restoration
  • Carpet & Upholstery Cleaning

Initial, e-Learnings, and Continuing Education Classes

Initial training is a 15-day intensive held at the SERVPRO Corporate Training Facility. This is the basis for all SERVPRO training and covers many restoration topics, including:

  • Crew Training
  • Fire Restoration
  • Water Restoration
  • Carpet & Upholstery Cleaning

Ongoing education and e-learnings are provided through web-based training. It is a voluntary program that is designed to keep office staff and technicians up-to-speed on industry standards, allowing us to provide the high-quality service and support our residential and commercial business customers expect.

Call Us Today!

SERVPRO® of Otay Mesa/San Ysidro is on-call 24-hours a day to respond to property emergencies in Otay Mesa. Call us today at 619-439-2407.

Franchises are Independently Owned and Operated.

Washing Machine Flood in San Ysidro?

6/21/2021 (Permalink)

White clothes can be seen inside the glass window of a washing machine. We respond to water damage emergencies 24-hours a day in Otay Mesa.

San Ysidro Residents Want to Know

At SERVPRO® of Otay Mesa/San Ysidro, we know that our fast response time saves our customers money by minimizing the potential for more time-consuming repairs. Washing machine supply line failure is a common cause of water damage. Here are some washing machine loss prevention and maintenance tips from the Institute for Business and Home Safety to prevent water damage:

  • Look for signs the supply hose may be ready to fail—blisters in the hose, worn tubing, stress cracks, or a loose connection
  • Replace the supply hose with a reinforced steel braided hose if it shows any sign of wear
  • Tighten the connection if it feels loose. The most common site of failure is near the connection where the hose bends.
  • Replace supply hoses every five years, even if there is no obvious deterioration or wear.
  • Some signs of deterioration may occur from the inside out and may not be visible until it is too late
  • When replacing washing machine supply hoses, always choose a reinforced steel braided hose over the traditional un-reinforced rubber hose. These hoses will last longer and are far less likely to result in a catastrophic water loss.

Call Us Today!

SERVPRO® of Otay Mesa/San Ysidro is on-call 24-hours a day to respond to property emergencies in San Ysidro. Call us today at 619-439-2407.

Franchises are Independently Owned and Operated.

Dryer Fire Damage in Otay Mesa Home?

6/7/2021 (Permalink)

A person is holding up a lint trap from a clothes dryer that is covered in lint. We mitigate fire damage 24-hours a day in San Diego.

Dryer Fires Happen in Otay Mesa

According to a report published by the National Fire Protection Association (NFPA) in 2014-2018, local fire departments responded to an estimated average of 13,820 home structure fires per year in which dryers were involved in the ignition. These fires caused an average of seven civilian deaths, 344 civilian injuries, and $233 million in direct property damage annually. 

Top Three Contributing Factors

  • Failure to clean the lint trap, 4470 fires
  • Mechanical failure or malfunction, 3790 fires
  • Electrical failure or malfunction, 2270 fires

SERVPRO® of Otay Mesa/San Ysidro responds to fire damage emergencies in Otay Mesa throughout the year. Each fire damage scenario will differ as the method for cleaning will vary depending on the sources of the fuels. Here are the steps we follow for a “typical” fire damage restoration:

Fire Damage Restoration Process

  1. Emergency Contact
  2. Inspection and Fire Damage Assessment
  3. Immediate Board-Up and Roof-Tarp Service (if needed)
  4. Water Removal and Drying (if water damage is present)
  5. Removal of Smoke and Soot from All Surfaces
  6. Cleaning and Repair
  7. Restoration

Call Us Today!

SERVPRO® of Otay Mesa/San Ysidro is on-call 24-hours a day to respond to fire damage emergencies in Otay Mesa. Call us today at 619-439-2407. We’ll restore your fire damage, “Like it never even happened.”

SERVPRO of Otay Mesa/San Ysidro is Independently Owned and Operated.

Washing Machine Flood in Old Town?

6/2/2021 (Permalink)

Water supply lines are shown attached to the back of a washing machine. We respond to water damage emergencies 24-hours a day in San Diego.

Washing machine washout in Old Town?

According to a study conducted by the Insurance Institute for Business and Home Safety (IBHS) half of the water damage incidents involving washing machines were caused by a failed water supply line. SERVPRO® of Centre City/Uptown responds to water damage emergencies through the year in Old Town, and we offer some loss prevention and maintenance tips from the IBHS to minimize the potential for a supply line failure:

  • Turn off supply valves when not in use
  • Consider installing a lever-type valve that is easy to operate between uses
  • Do not operate the washing machine while the home is unoccupied
  • Leave a three-to-four-inch gap between the back of the washing machine and the wall to avoid kinking the hose near the valve connection
  • Inspect the water supply line hoses every six months
  • Ensure that the connection to the valve is secure, but avoid over-tightening
  • Hand tighten the connection first
  • Then tighten an additional two-thirds of a turn using pliers
  • Check the hoses for cracks, kinks, or blisters, which are most commonly found near the hose connection

Call Us Today!

When your washing machine floods or you have any form of water damage in your home or business, SERVPRO® of Centre City/Uptown has a team of emergency water restoration technicians ready to respond 24-hours a day. Call us at 619-583-2133. We’ll clean and restore your water damage in Old Town, “Like it never even happened.”

SERVPRO® of Centre City/Uptown is Independently Owned and Operated.

Storm-damaged Roof in Otay Mesa?

6/2/2021 (Permalink)

Storm Damage Can Happen When You Least Expect It

When my Otay Mesa home was damaged in a recent storm, we were out of town, and the damage wasn’t discovered for a few days. A tree had broken a window and water and debris were everywhere. My insurance adjuster told me to call SERVPRO of Otay Mesa / San Ysidro and I’m glad I did. 

SERVPRO of Otay Mesa / San Ysidro has been responding to storm damage emergencies for years in Otay Mesa area and know that severe weather is unpredictable and storm damage happens no matter how well prepared we are. After a storm has passed is a good time to inspect your roof for storm damage (if possible) and make repairs as needed.

Storm Damage Roof Inspection

Look for obvious signs of damage to the roof, including damaged roof shingles, damaged roof gutters, and downspouts. Check roof vents and look for cracks in weather stripping around doors and windows. Replace damaged materials as necessary. 

Call Us Today! 

SERVPRO of Otay Mesa / San Ysidro has a team of highly trained technicians with specialized training and experience to clean and restore storm damage quickly and efficiently. We’ll restore your storm damage in Otay Mesa, “Like it never even happened.” 

Franchises are Independently Owned and Operated. 

Storm Safety Tips for San Ysidro?

5/29/2021 (Permalink)

A little boy is looking out of a rain splattered window on a stormy day. We respond to storm damage emergencies 24-hours a day in San Diego County.

Did you know that SERVPRO® of Otay Mesa/San Ysidro responds to storm damage emergencies 24-hours a day in the San Ysidro area? Storms have been known to happen in San Diego County throughout the year, so it is important for San Ysidro residents to know how to be safe during a rainstorm. Here are some storm safety tips from the City of San Diego’s website for staying safe during a rainstorm:

When Rains Arrive

  • Report flooding to the City's emergency dispatch center at 619-527-7500
  • For life-threatening emergencies call 9-1-1
  • Report downed electrical lines or gas emergencies to San Diego Gas & Electric at 800-411-7343
  • Leave early if your property is in a flood zone. Water levels can rise fast once storms start. Do not hesitate to move if you see rising water.
  • Follow all instructions issued by public safety personnel
  • Drive carefully! Take your time getting home or to work.
  • Slow down and do not drive through standing water

After Rains Pass

  • Report non-emergency problems, including but not limited to blocked storm drains, potholes, and broken streetlights via the Get it Done app
  • Contact your property insurance carrier to report damages to your property and learn how to file a claim with the City for flood damage

Call Us Today!

SERVPRO® of Otay Mesa/San Ysidro is on-call 24-hours a day to respond to storm damage emergencies in San Ysidro. Call us today at 619-439-2407.

SERVPRO of Otay Mesa/San Ysidro is Independently Owned and Operated.

Satisfied Customers in San Ysidro?

5/25/2021 (Permalink)

A person is giving a five-star review. We are committed to creating the best customer experience for all of the customers we serve in San Diego!

Our Business is Built on Happy San Ysidro Customers

At SERVPRO® of Otay Mesa/San Ysidro, our success is based on ensuring that every customer we work with is satisfied with our restoration work. We are passionate about providing the best customer service and support to all of our customers. Here are some customer testimonials from our website:

“There was a fire in the store I work in, and as the manager, I was unsure how this would affect my team and was worried about them. But with the help of SERVPRO of Otay Mesa/ San Ysidro, we never had to close our store, and they were able to help us clean up.” Lucia M. in San Ysidro


“If I could give them a million-star rating, I would. Ben & his crew are very compassionate & caring. There was a fire in the building behind us, the entire place was burned down. Ben had 20+ people on our property the same day of the fire, they worked throughout the night and made sure we understood everything that was going on. Ben secured our buildings with gates, too, whenever he wasn't around. Ben held our hands throughout the whole process and made it a very comfortable experience! I can't thank you enough!” Johnny P. in San Diego

Call Us Today!

When you need help with a property damage emergency in San Ysidro, SERVPRO® of Otay Mesa/San Ysidro is ready to respond 24-hours a day. Call us today at 619-439-2407.

SERVPRO of Otay Mesa/San Ysidro is Independently Owned and Operated.

Environmentally Responsible Company in Otay Mesa?

5/20/2021 (Permalink)

A laptop computer screen shows the words “environmentally friendly” next to an image of a lightbulb. SERVPRO of Otay Mesa/San Ysidro takes steps every day to protect the environment!

SERVPRO® of Otay Mesa/San Ysidro is an environmentally responsible company that has been serving the Otay Mesa and San Ysidro communities for years. We take steps every day to reduce our carbon footprint, and we are actively participating in global efforts to refuse-reduce-reuse-reform and recycle!

Refuse-Reduce-Reform and Recycle Activities

  • Minimize Travel – use the latest technology and video calls to avoid travel to project worksites by insurance carriers for site revisits
  • Green Products – use products that contain no synthetic ingredients or health warnings where applicable
  • Reduce Shipping – reduce the number of shipments we receive by maximizing capacity rather than several shipments that consume more fuel
  • Individual Contributions – carpooling, fuel-efficient cars, and using refillable water bottles and coffee mugs
  • Laptops – 80 percent more efficient than desktop computers
  • Reduce Waste- we responsibly reduce and manage the disposition of waste by reusing material where feasible, recycling what cannot be reused, and composting our organics. This includes plastics, glass, metals, and organics. 
  • Keeping waste out of landfills. We are actively participating in global efforts to refuse reduce reuse reform and recycle.
  • We participate in the “Used Ink- Brother Environment Collection Program.”

Call Us Today!

SERVPRO® of Otay Mesa/San Ysidro is on call 24-hours a day to respond to property damage emergencies in Otay Mesa. Call us today at 619-439-2407.

SERVPRO of Otay Mesa/San Ysidro is Independently Owned and Operated.

Emergency Water Damage Service in Otay Mesa?

5/17/2021 (Permalink)

 A flooded parking lot is shown. When you need help with a water damage emergency, SERVPRO of Otay has a team of highly trained water restoration professionals on call 24-hours a day

Rain has been known to fall in Otay Mesa frequently during the Spring.  At SERVPRO of Otay Mesa / San Ysidro, we know that our fast response time can help to minimize the damage water and flooding can do to your home or business. Here are some safety tips and some tips on what NOT to do after flooding from our website while waiting for help to arrive:

Safety First

  • Stop the source of water damage; call a plumber/or wait for the storm to end
  • Turn off the electricity
  • If it is not safe to stay in the house, evacuate everyone, including pets
  • Have all your relevant documents in one safe, dry place
  • If you have homeowner’s insurance, start the claims process
  • Document everything with photos, and wear protective gear
  • If you are a tenant, reach out to your landlord or property manager

What NOT To Do After Flooding

  • Don't leave wet fabrics in place 
  • Hang furs and leather goods
  • Don't leave books, magazines, or other colored items on wet carpet or floors
  • Don't use your household vacuum to remove water
  • Don't use television or other household appliances
  • Don't turn on ceiling fixtures if the ceiling is wet, and keep out of rooms where ceilings are sagging

Call Us Today!

When your Otay Mesa home or commercial business has a flooding or other water damage emergency, SERVPRO of Otay Mesa / San Ysidro is Here to Help. ® 

SERVPRO of Otay Mesa / San Ysidro is Independently Owned and Operated

Otay Mesa Residents Can Protect Their Families With Proactive Cleaning and Disinfecting Services

4/27/2021 (Permalink)

SERVPRO banner on the balcony of a San Ysidro apartment Otay Mesa Residents Can Protect Their Families With Proactive Cleaning and Disinfecting Services

Specialty Cleaning for Your San Ysidro Home

SERVPRO of Otay Mesa/San Ysidro wants the residents of San Ysidro to know that we provide specialty cleaning services to remove biological pathogens similar to COVID-19 from your home and we want to help you keep your home clean of infectious disease.

Tips for Running Errands Safely

The national Centers for Disease Control and Prevention (CDC), urges us to frequently wash our hands and to routinely clean and disinfect high-touch objects and surfaces. Additionally, they provide tips for running errands and shopping:

  • Stay at least 6 feet away from others while shopping and in lines.
  • Cover your mouth and nose with a cloth face covering when you have to go out in public.
  • If you are at higher risk for severe illness, find out if the store has special hours for people at higher risk. If they do, try to shop during those hours.
  • Disinfect the shopping cart, use disinfecting wipes if available.
  • Do not touch your eyes, nose, or mouth.
  • If possible, use touchless payment (pay without touching money, a card, or a keypad). If you must handle money, a card, or use a keypad, use hand sanitizer right after paying.

Call Us Today

When you require specialty cleaning services outside the scope of routine janitorial cleaning, SERVPRO® of Otay Mesa/San Ysidro wants to help. Call us today at 619-439-2407 to learn more about our specialty cleaning services in San Ysidro.

How Should Business Owners Really Attack Their Mold Problems?

4/26/2021 (Permalink)

moisture meter on a ceiling It only takes a small water leak, or even excess humidity, for mold to form.

Mold Cleanup Process

Many business owners may rely on easy-to-find commercial cleaners for their fungus cleanup needs, believing that a few sprays can zap away a potential infestation. While these chemicals may appear to eliminate the contamination on the surface, that is not always the case, leaving spores to procreate and simply return down the road. This bandage approach should be avoided. Instead, proprietors should focus on in-depth remediation. Here are three things you should consider.

1. Evaluate the Surfaces
First and foremost, think about what items or materials have mold growth. These microbes, after all, are tiny beings, seeking out moisture to thrive. They can penetrate through absorbent surfaces, such as carpet and drywall. Once they enter these areas, it's hard to know if a product such as bleach has really eliminated the concern. Instead, these saturated pieces should be cut out and discarded. To know how much should be cast out, consider deferring to a water and mold remediation company in Pine Valley, CA. They have high-tech equipment to monitor and assess the structure.

2. Wipe and Dry Wet Zones
Nonporous fungus cleanup demands immediate attention as well. These places should be scrubbed thoroughly, and the humidity should be extracted as much as possible. Industrial dehumidifiers and absorbent products remove water, starving out the microorganisms and stopping procreation. HVAC units should also be scrubbed.

3. Repair the Source
Prevent yourself from having to cleanup mold again by ensuring that the origin of the trouble has been fixed. That means you should seek out why leaks, backups or flooding occurred, correcting any malfunction or abnormality. A thorough examination of pipes should occur. If only the spores are treated, then the situation could become cyclical, potentially growing worse each time.
Fungus cleanup isn't a simple process. Don't rely on something found in the closet or the store shelf; rather, discard anything questionable, and minimize moisture levels. Then, clean and rebuild.

We Follow CDC and EPA Guidelines for Cleaning and Disinfecting Businesses in San Ysidro

4/22/2021 (Permalink)

SERVPRO techs in PPE cleaning a San Ysidro, CA business We use EPA-approved, hospital-grade cleaning and sanitization products to clean commercial businesses in Otay Mesa.

Commercial Cleaning and Sanitization Services

We live in a world where routine cleaning and disinfecting has never been more important to protect our health and wellbeing. The national Centers for Disease Control and Prevention (CDC), recommend routine cleaning of homes and commercial businesses of all high-touch surfaces as the new coronavirus, COVID-19, can remain on surfaces for up to three days depending on the surface type. SERVPRO of Otay Mesa/San Ysidro wants business owners of Otay Mesa to know that we adhere to the highest standards and follow all guidelines set by the CDC and local authorities. Our team of technicians undergo rigorous initial and ongoing training to keep current on industry standards and technological advancements.

Some examples of high-touch surfaces include doorknobs, handles, bathroom fixtures, light switches, keyboards, tabletops, common areas, counters and other frequently touched surfaces such as:

  • Kitchen/Food Areas
  • Bathrooms
  • Offices
  • Retail Spaces
  • Water Fountains
  • Shelving/Racks
  • Sales Counters
  • Carpets and Rugs
  • Stair Handrails
  • Elevator Cars

Call Us for a Proactive Cleaning Today

SERVPRO of Otay Mesa/San Ysidro has the specialized training required to clean and disinfect your business outside the scope of routine janitorial services in Otay Mesa or San Ysidro and are on call  24 hours a day. Once we receive your call, we will be on site within four hours. Call us today at 619-439-2407.

How Each Type of Fire Damage Affects Your Restoration Costs

4/21/2021 (Permalink)

Fully burned and sooty window frame One thing that is present after a lot of fires is soot.

Different Types Of Fire Damage

The average cost to have a fire remediation company cleanup your business after fire damage varies greatly. Business owners can expect to pay for thousands of dollars in damage. However, several different types of damage can affect each estimate.

Soot Removal
One thing that is present after a lot of fires is soot. It is basically organic matter that was not completely burned by the fire. There are two different types of soot, and they affect your estimate differently.

Dry soot results from high-oxygen fires and will only add a couple of thousand dollars to your bill.
Oily soot results from low-oxygen fires and will be significantly more expensive to clean.

Water Restoration
Extinguishing the fire will require the use of water or chemical suppressants. You should expect to pay a few thousand dollars to remedy the water damage from extinguishing the flames. If the firefighters used a chemical extinguisher, you could expect to pay less. All of your carpeting or other floorings will be thoroughly dried and cleaned during this process to prevent further damage to your business.

Smoke Cleanup
Once the water and soot have been cleaned, any smoke odors will need to be removed. This step will involve getting rid of the odors' source so that no lingering smoke smell returns to your business. You will often pay less than a thousand dollars for this, although the exact price will be based on your chosen remediation method.

Rebuilding Costs
When you add up these costs, you get the amount necessary to clean your business in San Diego, CA. You also need to add rebuilding costs to your estimate to understand the amount necessary to restore your building to its pre-disaster condition.
A commercial fire can do a lot of damage. To get the most accurate forecast of your restoration costs, you need to understand more about each type of damage and the cost to repair it.

Know Your Ways Out in the Event of a Home Fire

4/1/2021 (Permalink)

Map of a house and escape routes You need to have an escape route created for your home.

A home fire in Pine Valley, CA, is a scary concept, but one everyone should be prepared for. Knowing your fire escape plan is just as important to fire preparation as maintaining smoke alarms and having firefighting equipment like extinguishers ready in your home.

Creating Your Escape Route

For every person in your home, you need to have an escape route prepared. Each person’s route should include:

  • A primary escape route
  • A secondary escape route
  • A rendezvous point

The primary escape route should be through an easily accessible ground floor exit, such as the front door. Secondary escapes should be thoroughly discussed with each member of the family in the event that the primary route is blocked by fire. A secondary route may involve exiting through second-story windows; if so, make sure there is an escape ladder stored near the egress window.
Often overlooked, the post-exit meeting point is a critical element of your fire escape plan. It can be by the mailbox, at a neighbor’s home, or on the curb across the street, so long as it is a safe distance from your home.

Knowing Your Back-Up Plan
In the unlikely scenario that every one of your planned escape routes is compromised, ensure that your family knows how to shelter in place. Closing doors slows the spread of fire and smoke, keeping you safe longer as well as decreasing property damage and the need for fire restoration services. Stuffing towels, especially ones that are wet, in the space between the bottom of a door and floor can keep smoke out of a room. Have something on hand you can use to signal your location to rescuers when they arrive, like a brightly colored shirt or towel.
Take time to talk about your fire escape plan with your family so that when the dust has settled, all of you are safe and ready to start on the work of restoring your home.

Should I Purchase Flood Insurance for My Business?

4/1/2021 (Permalink)

structure of ceiling of building Commercial ceiling damage in San Ysidro, CA.

Business owners in San Ysidro, CA might think that they are insured for flood damage because they have commercial insurance coverage. While your business is covered for some types of natural disasters, you need flood insurance for damage from flooding.

What Does My Standard Policy Cover?

Standard commercial insurance policies cover damage from:

  • Wind
  • Hail
  • Tornadoes
  • Melting snow or rain

Generally, standard policies cover damage by water that comes from above. Gutters compromised by heavy rain, for example, are usually covered in a standard policy.

What Does Flood Insurance Cover?
A flood policy covers water damage on the ground, including storm surges, blocked storm drains, melting snow, breached levees and dams, and other types of flooding. It protects you against losses from damage to your property and its contents and can cover flood damage repair.
In most cases, property outside your building is not covered. This includes septic systems, fleet vehicles and landscaping. Business interruption and loss of building use are not covered.

Do I Need Insurance From Floods?
You can determine your flood risk by searching your property address on the FEMA flood map service center. If you are in or near a flood zone, your flood risk is more significant. You may also be at greater risk for floods if your building or inventory is below ground.
If you have a mortgage from a federally insured or regulated lender and your commercial property is in an area of high flood risk, you are required to have an insurance policy for floods.

How Can I Buy Commercial Insurance for Floods?
The NFIP offers insurance coverage through a network of insurance companies and NFIP Direct. A 30-day waiting period is in effect most of the time, so it's important to plan if you're considering insurance.
Flood insurance can give you peace of mind as you know you're protected against unexpected flood damage.

Tips to Prevent Kitchen Fire in Otay Mesa

3/31/2021 (Permalink)

Fire and smoke damage on the wall of an Otay Mesa home from a candle. We specialize in fire and water restoration.

SERVPRO of Otay Mesa/ San Ysidro understands that cooking equipment is a leading cause of fire damage and fire injuries in your Otay Mesa home.

To help prevent fire damage, SERVPRO of Otay Mesa/ San Ysidro shares these tips. They make more sense than not cooking at home.

  • Many kitchen items can catch fire, including dishtowels, oven mitts, recipes, wooden tools, and loose clothing
  • Never operate the stove or oven when you are tired or have been drinking alcohol
  • If you are frying, broiling, grilling, or boiling food, stay in the kitchen. If you leave, even for a short time, turn off the heat
  • Keep flammable items at least three feet from the stovetop
  • Do not allow children within two to four feet of the stove or oven
  • If you must leave the house while cooking of any kind, turn off the heat sources

Remember that fire is fast. If you cannot contain a fire immediately, leave and bring everyone with you. Call 9-1-1 from outside your Chula Vista home.

SERVPRO of Otay Mesa/ San Ysidro reminds you that fire prevention is the best strategy against fire damage. 

SERVPRO of Otay Mesa/ San Ysidro is independently owned and operated. 

Prepare Your Business for a Storm in Otay Mesa / San Ysidro

3/26/2021 (Permalink)

Water on the floor of a gym in a hotel in San Ysidro, CA We are water damage specialists who get started promptly to get your property dry.

SERVPRO of Otay Mesa / San Ysidro knows how devastating storms can be. Storm damage and water damage can be especially harsh on small- or medium sized businesses; the Small Business Administration estimates that 25% of such businesses never recover after a disaster forces them to close. SERVPRO® of Otay Mesa / San Ysidro want San Ysidro businesses to thrive and is sharing these tips for preventing the worst. 

Preventing Storm Damage in San Ysidro

  • Make sure your employees will be safe:
    • sign up for text alerts from the business and from local weather alert services
    • encourage them to keep emergency kits at home and in their cars
    • keep emergency supplies available
    • encourage employees to stay at home or to leave early enough to avoid the storm
  • Get updates on weather from your local stations or the National Weather Service
  • Have insurance that covers against hazards such as high winds
  • Post contact for plumbers, vendors, customers, any building contractors
  • Prepare for internet or power outages by having all contact information available offline

If storm damage or water damage strikes your business, call SERVPRO of Otay Mesa / San Ysidro right away. We are Faster to Any Size Disaster.

SERVPRO of Otay Mesa / San Ysidro is independently owned and operated.

Unclog Gutters to Prevent Water Damage

3/26/2021 (Permalink)

Air movers set up to dry a carpet in a bedroom in a San Ysido, CA home Storm and flood damage require specialized restoration techniques and equipment.

SERVPRO® of Otay Mesa / San Ysidro has no way of changing if it will rain or not, but we can help residents and business owners in San Ysidro prevent water damage by sharing this information about gutters.

Keep the Gutters Clear in Otay Mesa / San Ysidro:

  • Gutters channel water from the roof to downspouts, so it flows safely away from the building
  • Because debris ends up in the gutters, you should clean them twice a year
  • Debris such as twigs, leaves, and litter can clog the gutters
  • When gutters are clogged, rain may cause water damage to the roof, the foundation, or the basement
  • When you clean the gutters, check seams, bends, and downspouts for debris
  • Replace broken or missing struts and screens
  • Be sure to check the seams, downspouts, and bends
  • A pressure washer or a plumber's snake may be useful for clearing obstructions that are hard to reach
  • Find out if any downspouts lead to underground pipes and check those for clogs or debris

Clear gutters aren't the only means to prevent water damage, and storm damage can strike even buildings with the clearest gutters. If you need help, call SERVPRO of Otay Mesa / San Ysidro. We will make your place look “Like it never even happened.”

SERVPRO of Otay Mesa / San Ysidro is independently owned and operated.

How To Respond To Water-Soaked Lighting

3/10/2021 (Permalink)

water coming out a light fixture Water in a light fixture becomes a serious hazard.

How To Respond To Water-Soaked Lighting

When a pipe bursts in your Otay Mesa home, water in light fixtures becomes a serious hazard. Besides ceiling damage requiring a residential rebuilding professional to completely repair, the circumstances present a severe threat. Here are a few reasons to avoid rooms with damp lighting and how to properly respond during such a crisis.

Wet Ceiling Dangers
Water and electricity can be a lethal combination. Serious injury may occur when someone:

  • Touches or operates a dampened electrical fixture
  • Steps in water where electricity is being conducted
  • Enters a room when an electrical fire breaks out

Should someone you love become wounded, ceiling damage will be the least of your worries. To the greatest extent possible, avoid rooms with water in light equipment and take the following measures.

Wet Ceiling Response
Start by shutting off electricity to your house in San Diego, CA. Check that you have successfully done so by aiming a non-contact voltage tester at one of your home’s electrical sources. Whichever target you choose, make it one you are certain is totally dry.
If water is still rushing from your pipes, turn off the main water valve and contact a plumber. Never attempt to replace dampened fixtures, no matter how confident you are in your electrical skills. The consequences of making an error could be dire.
Use buckets to catch dripping water and mop up standing liquid. If you have wood floors, dry them with haste as damage increases the longer you take. Open windows and turn on fans to increase airflow and reduce the chance of mold developing.
Close off the room’s access points and affix signs regarding the danger that lurks on the other side. Verbally inform everyone of the situation to verify that even individuals prone to ignoring posted notices have been warned.
Water in light components presents a significant risk. Take these precautionary actions and make certain that both you and your family are sheltered from peril.

How to Treat Water Damaged Items in Your Commercial Building

3/8/2021 (Permalink)

Wet documents in San Ysidro, CA Documents damaged by water

Many Objects Can Be Salvaged If They Are Treated Properly

Many problems can come with a flooded company building. Whether the water has come from a broken appliance, burst pipe, or storm in San Ysidro, CA, the excessive moisture can affect both your building and the items in it. Luckily, many objects can be salvaged if they are treated properly within a reasonable amount of time.


1. Objects With Hard Surfaces
Items with hard surfaces will be the easiest to treat. Most often, these will only need to be wiped down and dried. If the flooded company building is the result of flooding during a storm, these items will also need to be sanitized to remove any bacteria or contaminants present in the water.


2. Upholstered or Fabric Items
Because they are more absorbent, items such as rugs, cushions, curtains and upholstered furniture that are made with fabric can be more difficult to thoroughly clean. If the water damage was closer to the surface, dry cleaning might be enough to return the items to an acceptable condition. If there is mold or contaminated water present, some property may need to be thrown out and replaced.


3. Paper Documents
You might assume that paper items such as important documents or artwork will be completely ruined if they have water damage. This is not always the case. Professional cleanup and restoration companies often have access to equipment that can sanitize and dry these items.


4. Electronics
If there are electronics in your flooded company building, these will need to be handled with care. Turning these devices on before they are completely dry can result in permanent damage. Depending on the type of water involved, some items might be fine after they are drained. Others will need to be inspected, cleaned, and repaired by a professional.
A broken pipe, severe storm or another emergency can be frustrating on its own. Add in damage to your property, and the situation becomes even more stressful. The good news is that most items can be saved as long as you take the right steps.

Who Should I Use for Restoration Purposes in Otay Mesa

2/23/2021 (Permalink)

SERVPRO trailer parked in front of a San Diego business SERVPRO of Otay Mesa/San Ysidro is the leading restoration company in the area.

Who should I use?

Emergency situations like fire damage or mold growth usually call for quick reaction. In cases where a home or business structure in Otay Mesa is being compromised by unhealthy and/or unsafe conditions, SERVPRO of Otay Mesa/ San Ysidro is the-fast-response you need to get relief. Chaotic situations can be handled or endured in an orderly fashion with professionals and the right tools applied. When you must choose your clean-up/restoration specialist, you are likely considering a few important things:

  • Convenient location
  • 24/7 availability
  • Professionalism
  • Efficiency
  • Honesty
  • Experience
  • Latest equipment
  • SERVPRO is the answer.

In a problematic and possibly chaotic situation, remember, we’re here to help. SERVPRO of Otay Mesa/ San Ysidro are business owners, homeowners, and renters just like you so we understand the initial needs. Our promise to you is to provide the same quality and integrity based service that we, as your neighbor, may also need in the future.

How Does SERVPRO Help Insurance Agents With Claims?

2/22/2021 (Permalink)

Businessman and businesswoman smiling, SERVPRO logo phrase Ask them When a company makes the Preferred Vendor list, it means they’ve established a reputation for providing good value and high-quality work.

How Does SERVPRO Help Insurance Agents With Claims?

After a disaster in San Ysidro, CA, the emergency response can have a massive impact on the amount of damage done to a property. The key is to concentrate on whatever’s immediately necessary to reduce ongoing damage and stabilize the situation.
SERVPRO is Faster to Any Size Disaster! They can get in quicker than almost anyone and provide help with claim services across the board, including for:

  • Homeowners
  • Commercial building owners
  • Insurance agents
  • Insurance adjusters

That’s why they’re the preferred vendor for most insurance companies in the U.S. No one else brings as great a range of expertise, experience, or resources to the job.

What Is an Emergency Response?
Typically, the first responders after a disaster will scour the property for victims. However, the next step is removing the property from immediate peril of further damage. For instance, in a flood, they bring in custom air movers that pull the excess moisture out of the structure and walls. They also tarp and board exposed areas to keep out weather and curious passersby.

What’s Next?
SERVPRO offers claim services to both the client and the insurance professionals. They provide an itemized loss inventory when possible, including an Excel spreadsheet for full Microsoft Office compatibility. They also offer pretesting on every loss. Since restoring property is usually less expensive than replacing it, this saves the client time and the insurance company money.

What Is a Preferred Vendor?
When a company makes the Preferred Vendor list, it means they’ve established a reputation for providing good value and high-quality work. Insurance companies love to work with them because too many repair services have come and gone, sometimes leaving a bigger disaster than when they started.
SERVPRO works closely with both insurance agents and property owners to get in quickly, stabilize the property and salvage whatever’s possible. They provide hard copies of the reports as well as electronic services, including on-line cloud access to all files for everyone involved.
Claim services help speed up the process for a quicker, more cost-effective recovery. Having one company handle it all is a time-tested approach to quality assurance.

3 Fire Prevention Tips Every Business Should Know

2/22/2021 (Permalink)

Smoke detectors on evacuation plans Every business in Otay Mesa, CA, should have a fire prevention plan.

3 Fire Prevention Tips Every Business Should Know

Every business in Otay Mesa, CA should have a fire prevention plan. It doesn't even have to be super elaborate to pay benefits. Even a few meetings a year could be enough to stop a fire from happening in a restaurant or production facility. Just getting employees and managers thinking about the possibility of a fire and how damaging it could be is a step in the right direction. Here are three broad actions a company can take to reduce exposure to a business fire.

1. Contact Helpful Resources. Every community has its share of knowledgeable organizations that deal with preventing fire. This could include the nearby fire department or the fire marshal. Many of these organizations will come into a company and shore up fire prevention efforts. A company can also find online resources and publications that offer help. The National Fire Protection Association provides handbooks and pamphlets that educate companies. A company should know what local fire remediation franchise to contact for cleanup after a fire.

2. Buy Fire Protection Equipment. The minimum level of fire prevention for a company should include a couple of fire extinguishers on hand and a series of smoke alarms throughout the property. Fire extinguishers can put out a small fire and prevent the fire from becoming a major problem that puts lives and property at risk. An alarm system will give employees and customers advance notice of a fire. The next level of protection involves a fire sprinkler system that can quickly douse a fire even when the building is empty. This will significantly reduce fire damage.

3. Educate Employees. Employees should know where to go in the case of a fire and who to call for help. They should also understand that fire prevention is everyone's job. Employees, especially those who work around stoves or fire hazards, should be encouraged to spot problems and suggest timely fixes.

Prevent Toilet Overflows in San Ysidro

2/21/2021 (Permalink)

SERVPRO equipment drying the carpet of a bedroom in a San Ysidro home. SERVPRO of Otay Mesa/San Ysidro is prepared to help local residents with their water damage.

Overflowing pantries and gift baskets in San Ysidro are delightful. Overflowing toilets --- not so much. Sometimes, the water in the bowl gets too high, and the next flush sends it gushing to the bathroom floor. The outflow could be a sudden rush of regular water. The outflow could be far worse. SERVPRO® of Otay Mesa / San Ysidro is sharing tips to prevent such a mess.

Keep San Ysidro Toilets from Overflowing:

  • Shop towels, hunks of hair, cat litter, and other products can clog the toilet
  • Even toilet paper can clog a toilet if there is too much of it
  • Flush in large batches if there is large amount of material
  • Low-flow toilets save water and try patience – hold the handle down for a couple of extra seconds to make sure that there is enough water
  • If the water in the toilet bowl is high, use a plunger to clear the drain
  • Don't wait until the water is up to the bowl's rim – the water will have nowhere to go except the floor
  • If a plunger doesn't work, call a plumber

Even the cleanest water will not stay clean for long. If there is any reason to suspect hidden water (musty smell, mold, wet ceilings in the rooms below), call  SERVPRO of Otay Mesa / San Ysidro We're always available, and we'll fix the damage “Like it never even happened.

SERVPRO of Otay Mesa / San Ysidro is independently owned and operated.

Link: https://www.diynetwork.com/how-to/skills-and-know-how/plumbing/what-to-do-if-a-pipe-bursts-fire-erupts-or-a-flood-happens-in-your-home-pictures

Bring Your Pets When You Have to Evacuate Your Home.

2/16/2021 (Permalink)

The front of a San Diego home that experienced a severe fire. SERVPRO of Otay Mesa/San Ysidro are fire damage restoration specialist who can restore your property.

Fires and severe storms can be so dangerous that San Ysidro residents sometimes need to evacuate. If that happens, SERVPRO of Otay Mesa / San Ysidro wants everyone to be ready to bring the household pets.  The Federal Emergency Management Association (FEMA) recommends being prepared well ahead of time.

Before an Emergency in Otay Mesa / San Ysidro :

  • Arrange ways to transport large animals
  • Ensure that all animals, large or small, have identification
  • Maintain accuracy of all information
  • SERVPRO of Otay Mesa / San Ysidro recommends micro-chips for all pets
  • Large animals can also have microchips
  • Pets will need secure harnesses or leashes
  • Smaller pets need secure crates
  • Larger pets may need crates for sleeping in a shelter
  • Locate pet-friendly lodgings in the area
  • Stay current on vaccinations

Emergency Kits for Pets:

  • Copies of vaccinations, other records
  • Keep copies of prescriptions
  • Contact information for vet
  • Supplies of water and food 
  • 3-day supply of all medications for each pet
  • Pet first-aid kit
  • If there is time, pack the pets' usual bedding, but have bedding or blankets in the kit
  • Anything that keeps the pet comfortable, including treats and toys
  • Litter box or litter boxes

SERVPRO of Otay Mesa / San Ysidro can remediate fire damage or storm damage "Like it never even happened." We are Here to Help® 24/7, no matter what the day.

SERVPRO of Otay Mesa / San Ysidro is independently owned and operated.

How to Handle Water-Damaged Belongings

2/11/2021 (Permalink)

Wet documents Documents damaged by water.

How to Handle Water-Damaged Belongings

A flooded company building in Otay Mesa, CA can be incredibly stressful to deal with. Not only is the building itself affected, but your belongings may be damaged as well. Luckily, it is possible to salvage many of these items.

1. Items With Hard Surfaces
Because they do not absorb water, belongings with a hard surface are generally the easiest to save. In many cases, these will only need to be wiped down and allowed to dry.

2. Fabric Items
Objects made with fabric and other absorbent materials can be a bit more tricky. If these items are small enough, tossing them in a washing machine might be enough. Larger items will need to be dry cleaned or, if thorough cleaning is not possible, thrown out and replaced.

3. Furniture
Depending on the type of furniture that has been damaged, the treatment of these objects will vary. Like larger fabric items, dry cleaning is often the best choice for upholstered furniture. However, bacteria and mold can grow if they have absorbed a lot of water, so some items may need to be replaced instead. Less absorbent types of furniture can be cleaned more easily.

4. Electronics
Electronics in your flooded company building should be handled with caution. Do not turn anything on until it has been drained and is completely dry. Otherwise, these devices could be permanently damaged.

5. Paper Items and Documents
When salvaging items in your flooded company building, you may assume that paper items are a complete loss. This is not necessarily the case. A water damage remediation company has access to equipment that can both dry and sanitize documents, artwork and other paper objects.
Whether it is from a broken pipe, a storm, or another source, water damage can cause you a lot of trouble. However, you can often save a large portion of your affected belongings if you take action right away. While larger, absorbent objects may need to be replaced, smaller items and those with hard surfaces are generally salvageable.

Top 5 Places Where Mold Forms in Businesses

2/3/2021 (Permalink)

Drywall covered with mold Mold can lead to structural damage if not taken care of soon enough.

Check The Following Five Areas In Your Office

One big aspect of mold prevention is early detection. Although it is impossible to completely eliminate the possibility of fungal intruders in San Diego, CA, uncovering growths that have recently begun to develop grants you an opportunity to stop infestations from worsening. Here are five locations within your office that should be checked regularly.

1. HVAC Drain Pans
Air conditioning pans are located near your temperature control system’s cooling coils. The sweat that develops as air moves through the coils drips into the pan. When flow rates become too high, the collected condensation can overflow. This runoff sometimes soaks ductwork, making mold a possibility.

2. Ducts
Air moving through ductwork contains heavy moisture. When this buildup condenses, it gets absorbed into duct linings. Besides checking for growths, ensure that your system’s airflow rates are optimal as an additional form of mold prevention.

3. Ceilings
Because they tend to be porous, mold sometimes grows in ceiling tiles. Those adjacent to HVAC system vents are particularly vulnerable. Mold in ceilings can also result from roof leaks. When this happens, the eventual water damage gives good reason for hiring an expert roofing repair team. Such professionals are also typically capable of safely removing mold growth.

4. Carpeting
Carpets are susceptible to spills, floods, and leaks. Look underneath yours to determine whether dampness exists. A wet vacuum should be employed when water is discovered. Follow this step with a good steam cleaning. Fans and dehumidifiers may also be used to accelerate the process.

5. Wallboard
Flooding, groundwater and mechanical system leaks are common causes of damp wallboard. Get rid of compromised wallboard by cutting at least 20 inches above the water’s high point. Make certain that all wall and ceiling cavities are thoroughly dried before installing a fresh set.
An important part of mold prevention is rapid discovery. Halt the progress of fungal invasions by regularly checking your building’s most common trouble spots.

4 Ways To Protect a Home With Smart Landscaping

1/18/2021 (Permalink)

Hand holding heavy much, dark mulch Heavy mulch is best as it will stay in place better and absorb more water

Smart Landscaping Can Prevent Many Of These Problems

Many homes across the U.S. experience problems with outside flooding. This happens when a heavy storm drops a lot of water on a property in a short amount of time. If the landscaping is not up to the challenge, water will collect and pool in particular locations, and it will drain in ways that are damaging to yards. If the water pools in areas near the home in San Ysidro, CA, the water can easily find a way into a residence though cracks in a foundation or other faulty structures. Smart landscaping can prevent many of these problems.


1. Swales or Depressions. These features of a landscape can be used to stop or reduce outside flooding. When done correctly, swales will channel water to areas of the property that need it and away from the residence. Rocks and certain deep-rooted plants can be used to augment these features.


2. Rain Gardens. These landscape features add beauty to a property and they provide a place for water to pool after a heavy rain storm. The water will then percolate back into the soil. Even a small rain garden will have benefits for a property.


3. Mulch. This is an inexpensive way to improve rain drainage on a property. Heavy mulch is best as it will stay in place better and absorb more water. There is often less maintenance with heavier varieties of mulch.


4. Rain Spouts. These can be used to divert water away from the home. A downspout diverter is effective in directing water to a suitable spot, and many of these products come in designs that enhance the overall look of a property.
Many solutions to outside flooding are fairly inexpensive and they have the added value of enhancing the value of a home. If water does come into a home, it is important to call for the services of a storm mitigation franchise. Experts will come to the property and work to restore any instances of water damage in a professional manner.

Does Your Homeowners' Insurance Cover Broken Pipes?

12/28/2020 (Permalink)

Document of Homeowners' Insurance Policy Homeowners' insurance covers all sorts of water losses in your home

What Does It Cover?

A broken pipe can cause a massive flood in your home. Thankfully, your insurance coverage should help you pay for water cleanup and restoration services. However, there are some exceptions.
Homeowners' insurance covers all sorts of water losses in your home. For instance, your insurance should kick in if your house sustains water damage due to:

  • An air conditioner leak
  • A broken washing machine
  • A burst pipe


What Insurance Coverage Includes
You can use this insurance money to pay for the removal of water from your home. The insurer should also cover damage to your rugs, floors, and walls. Any steps the restoration company takes to prevent mold growth may be included in your policy, as well. However, the insurer will not pay to fix a broken pipe. You will have to pay for the pipe repairs yourself.


Why Claims Are Denied
Insurance companies do not automatically accept every claim that stems from a broken pipe. Insurers will check to see if the pipe showed any signs of damage prior to the flood. If the company concludes that the pipe leaked for a long period of time and that you failed to address the leak, then the insurer may deny your claim.
You should thus have your pipes checked regularly. Be sure to keep records to prove that these inspections occurred.
Similarly, insurance companies expect you to prevent your pipes from freezing. You can do this by keeping your home warm even at nighttime. If you negligently allow your pipes to get so cold that they burst, the insurer may force you to pay for the resulting damage.
Your insurance provider should cover cleanup costs following a broken pipe in your San Diego, CA, house. Yet the insurer may force you to pay for the restoration if the company determines that your negligence led to the flood. By properly maintaining your pipes, especially during the winter, you increase the chances of the insurer accepting your claim.

What to Do After an Emergency

12/28/2020 (Permalink)

Background of a fire truck with the words CALL US Call the fire department

Dealing with the aftermath of a fire is a process. Certain steps must be followed, from choosing remediation professionals to beginning fire mitigation, that will set you on the path to recovery. Here is everything you must know to deal with an emergency.

Respond to Emergencies

The first thing you must do after a disaster is to respond to the emergency. This means:

  • Ensuring the building is empty
  • Calling the fire department
  • Turning off the utilities to prevent further fire damage
  • Making sure everyone is following your fire safety plan
  • Cooperating with the fire officials
  • Keeping everyone out of the building


Assess the Damage
After the fire has been put out, it is time to assess the damage. Once the fire department has cleared your home as safe, you may enter and see what happened.


Call a Disaster Company
After your business sees fire, smoke, and water damage, it is natural to call your insurance adjuster immediately. However, it is often best to call the disaster company for your building in Pine Valley, CA, first.


Call Your Insurance
Your disaster relief company will be at your building that day and will give you an idea of the extent of the damage. Once you have this information, it is time to call the insurance company.


Begin Disaster Cleanup
Your disaster company will start the cleanup as soon as possible. Some of their work will start as soon as they arrive to prevent any chances of further damage.


Gather Necessary Evidence
This is a task that the disaster company will perform. They will go through your building and gather any evidence of fire damage your insurance company will need.
Knowing what to do after your building sees fire damage is important. Reacting quickly and following the appropriate steps will get your business running again. These steps will help you get through the remediation process smoothly.

3 Key Things To Know About the Smell of Mold

12/10/2020 (Permalink)

Black mold growth on wall with the phrase MUSTY ODOR Are you noticing a musty odor in your business?

Where The Smell Comes From

It’s not easy to describe the smell of mold: It can be sour, earthy, or even more of a camphor smell. The odor that people in San Ysidro, CA, identify as mold is caused by a mycotoxin, a gas-like organic compound that mold releases as it grows. To understand where the smell comes from as well as why it’s so hard to eliminate from a commercial building, it helps to know a little about how mold functions.


1. Where the Smell Comes From
When you see mold growing on a surface, did you know that the fungus is actually consuming and digesting that surface? As long as enough moisture is present, mold can use just about anything as a food source. As it digests the surface material, it emits gas-like compounds called microbial volatile organic compounds. MVOCs are the source of the musty odor we associate with mold.


2. What the Smell Means
Mold only releases MVOCs when it is actively eating and growing. Therefore, when you smell that distinctive mycotoxin odor, that’s a sure sign that mold is eating away at some part of your building. Act quickly to stop the growth and minimize the damage.


3. How To Get Rid of the Smell
To eliminate the smell, you need to first eliminate the source. Cutting off the moisture source can cause mold to dry up and die; however, mold sporulates as it dies, which means that it releases thousands of tiny spores into the air in an attempt to move the colony elsewhere. This is why proper mold remediation is critical. Mold remediation specialists use biocides and other methods to kill active mold growth. They also use advanced air purification techniques and equipment to trap and extract MVOCs and airborne spores to prevent future outbreaks.
That musty mycotoxin smell isn’t pleasant, but it does have one benefit: The smell alerts you that mold is growing nearby so that you can take action to remove it before it causes more damage.

Keeping Your Pet Safe During a Fire Emergency

12/10/2020 (Permalink)

Pomeranian dressed as fire fighter Did you include your family pets in the planning process?

Three Ways To Plan For Your Pets' Safety In The Event Of An Emergency

You are adamant about making sure that your family has a fire emergency plan in San Ysidro, CA. Everyone knows their escape routes, how to safely exit a home on fire, and where to meet once you make it safely outside. However, did you include your family pets in the planning process? While getting your human family out of a home fire is your number-one priority, you want to plan for the safety of your furry family members, too. Here are three ways to plan for your pets' safety in the event of an emergency. 


1. Practice
While you and your family are conducting an annual practice session of your fire emergency plan, practice bringing your pets with you. Many animals can be trained to come when called, so if you haven't prioritized training your pet, now is the time to start. Remember that although you love your animals, never go back into a burning building to try and rescue a pet that hasn't evacuated.


2. Contain
If your pets generally have the run of the house while you're away, consider containing them to an area of the house that is near an outer door. A pet safety plan prevents them from inadvertently starting a fire, plus they're more easily able to be accessed by firefighters. They should always wear their collars, and keep a leash by the door to aid your pet's rescuer.


3. Prepare
Think ahead to what you would do with your pet if you have to stay away from your home after a fire. Don't forget to consider the amount of time that would be required to have an emergency restoration company restore your home. A pet preparation plan should include a place to stay for your pet, access to ownership and vaccination records stored digitally or in a firebox, and a disaster supply kit.
When planning for a fire emergency at your home, don't forget to include your pets in your evacuation plan.

Did a Storm Cause Water Damage On Your Roof in Otay Mesa?

5/28/2020 (Permalink)

Shingles are shown torn off of a composite shingle roof, revealing hidden water damage below. Wind and storm damage can cause leaks to your San Diego home.

Storm Damage May Not Be Apparent

Have you inspected your roof or attic for storm damage lately? With the high winds and rainstorms in San Diego this year there have been lots of opportunities for shingles to be blown off of roofs allowing water to permeate below. Water intrusion and storm runoff can also find its way into foundations. SERVPRO® of Otay Mesa/San Ysidro wants San Diego residents to know that we are ready to help in the event of emergency storm damage repairs. We will also help you with the insurance paperwork and process and follow the repair through to completion.

Disaster Recovery Team

In the event of a major disaster, such as a wildfire or flood affecting your commercial property, we will respond immediately regardless of the size of the emergency or the type of damage. We are part of a nationwide network of 1700 franchises with special Disaster Recovery Teams set up to respond to major events across the U.S.

Call Us

When you call we will ask a series of questions to determine the scope and size of your emergency and will send a team out to being the cleanup and restoration process. No matter what kind property damage you may have, SERVPRO® of Otay Mesa/San Ysidro wants San Diego business owners to know that we are available 24 hours a day and can be onsite in four hours. Call us today at (619) 439-2407 to find out about our storm response services.

SERVPRO® of Otay Mesa/San Ysidro is Independently Owned and Operated.

SERVPRO Otay Mesa/San Ysidro Remains Open for San Diego

4/29/2020 (Permalink)

San Diego in the daytime Call SERVPRO of Otay Mesa/San Ysidro to Clean & Disinfect Your Business

SERVPRO® of Otay Mesa/San Ysidro remains open for business in San Diego. 

Damage Remediation

Call us when storm damage, fire, or water threatens your business.  Our number is 619-439-2407, or you send an online form. Even during this pandemic, we are Faster to Any Size Disaster.

Our technicians remediate existing damage and prevent things from getting worse, all according to safety guidelines from the Occupational Safety & Health Administration (OSHA) and the Centers for Disease Control and Prevention (CDC).

Proactive as well as Reactive

Did you know that SERVPRO of Otay Mesa/San Ysidro is qualified to clean up biohazards and to provide hospital-grade cleaning and disinfection? Call us to clean and disinfect your business to help prevent the spread of COVID-19. We even clean electronics, and pay special attention to high-touch surfaces such as door handles, telephones, and business equipment.

Reminder

Proper hand-washing, social-distancing, and wearing face masks are the best ways to prevent the spread of COVID-19.

Create a poster of proper hand-washing technique set to your favorite lyrics here

SERVPRO of Otay Mesa/San Ysidro is Here to Help®.

SERVPRO of Otay Mesa/San Ysidro is independently owned and operated.

Link:

https://www.SERVPROotaymesasanysidro.com/

San Ysidro Residents Can Rely on Us for Deep Cleaning and Sanitization Services

4/27/2020 (Permalink)

A sign sits on an easel proclaiming, “Not Today COVID-19.” Otay Mesa residents can rely on us to safely clean and disinfect your home in Pine Valley.

Deep Cleaning Services for Your Home

Protecting the health and safety of our loved ones has never been more important. This global pandemic has brought us to a new standard of cleaning and interacting with others, and until a cure is found for the new coronavirus, COVID-19, we will have to be vigilant about cleaning and disinfecting our homes and do what we can to prevent the spread of this disease. SERVPRO® of Otay Mesa/San Ysidro wants the residents of San Ysidro to know that we are uniquely positioned and highly trained to perform specialty cleaning services including the removal of biological contaminants and pathogens similar to COVID-19. The national Centers for Disease Control and Prevention (CDC), suggest preparing for a possible illness and setting aside a room in your house that can be used to separate sick household members from others.

We Adhere to CDC and Local Authority Guidelines

We use labeled, hospital-grade and EPA-approved products and follow CDC and local authority guidelines related to cleaning and removing biological contaminants similar to COVID-19. 

Call Us Today

SERVPRO® of Otay Mesa/San Ysidro can be onsite within fours hours of your first call to clean and disinfect your home in San Ysidro. Call us today at 619-439-2407.

SERVPRO® of Otay Mesa/San Ysidro is Independently Owned and Operated.

What Pine Valley Residents Need to Know About Water Damage

4/7/2020 (Permalink)

A dirty rubber duck is shown sitting on a soggy porch deck. Water damage in can occur at any time in Otay Mesa.

Did you know that we categorize water damage by water type? We use three categories to define water damage scenarios. An example of a “category one” emergency would be a water emergency from a sink overflow, while an example of a “category two” emergency would be from gray water, or water from a dishwasher that may contain bacteria, and an example of a “category three” water damage emergency would be that of a sewage leak. SERVPRO® of Otay Mesa/San Ysidro wants the residents and business owners of Pine Valley to know that when you call us we will ask you a series of questions to help us to determine the category of your water, and to determine the type of specialized equipment and the number of team members to bring to properly clean and restore your water damage. Here are the steps we take to help you in the event of a water damage emergency:

Step 1: Emergency Contact

Step 2: Inspection and Damage Assessment

Step 3: Water Removal/Water Extraction

Step 4: Drying and Dehumidification

Step 5: Cleaning and Repair

Step 6: Restoration

SERVPRO® of Otay Mesa/San Ysidro has a team of professionals and the specialized training required to respond to any water damage emergency in Pine Valley 24 hours a day. Once we receive your call, we will be on site within four hours to clean and restore you water damage “Like it never even happened.”

SERVPRO® of Otay Mesa/San Ysidro is Independently Owned and Operated.

Odor Removal Services for Otay Mesa Businesses

3/31/2020 (Permalink)

A skunk is seen standing on a lawn, lifting his tail to spray someone. Odor removal services for San Ysidro businesses “Like it never even happened.”

Did you know that skunks are native to San Diego County and have found urban areas especially attractive? According to People for the Ethical Treatment of Animals (PETA), skunks love to dine on garbage from restaurants and other commercial businesses, and they love to dig on lawns as they provide easy pickings for worms and other insects that they love to eat. They only have one weapon for defense which is their defensive spray, and once exposed, it is very difficult to remove the smell from clothes and other surfaces. SERVPRO® of Otay Mesa/San Ysidro wants to share some tips from the San Diego Humane Society with the San Ysidro community on what can be done to coexist with skunks:

  • Do not feed the skunks
  • Never leave pet food outside
  • Never discard edible garbage were skunks can get to it
  • Secure garbage containers
  • Place apple cider vinegar-soaked rags around your yard to discourage digging
  • Trapping and relocation of skunks is not a recommended or viable alternative.

We hope your business or residence never experiences the need for odor removal, but if you do, we want to help. We are experts in odor elimination and are trained to identify and eliminate offensive odors. Call us today at 619-439-2407 to find out about our odor removal and deodorization services.  SERVPRO® of Otay Mesa/San Ysidro has a team of professionals on call 24 hours a day to take care of your odor problem in San Ysidro “Like it never even happened.”

SERVPRO® of Otay Mesa/San Ysidro is Independently Owned and Operated.

We Provide Fire Damage Cleanup and Restoration Services for Otay Mesa

3/24/2020 (Permalink)

White, billowing smoke is filling a room, making it hard to see. We’ll restore your property after a fire in San Ysidro “Like it never even happened.”

Did you know that San Diego county homes are at high risk of burning in the event of a wildfire? According to a recent report from CoreLogic, San Diego is ranked as one of the top three cities in southern California at greatest risk for wildfire damage. Floating embers can be carried for over a mile through wind and can cause spot fires that can ignite homes. SERVPRO® of Otay Mesa/San Ysidro wants residents and commercial business owners in San Ysidro to know we will respond to any fire damage emergency and quickly begin cleanup and restoration services. The National Fire Protection Association offers seven ways to reduce wildfire risk from burning embers:

  1. Clear pine needles and other combustible materials from roofs and around your property
  2. Store away outdoor cushions and furniture that could ignite
  3. Screen and seal vents and other openings into your home so embers can’t get in
  4. Rake landscaping mulch to at least five feet away from structures
  5. Trim back bushes and shrubs that come within five feet of your house
  6. Remover anything around your house that can be ignited
  7. Close all windows and doors and pet doors

If you experience fire damage call us today at 619-439-2407. SERVPRO® of Otay Mesa/San Ysidro has a team of professionals on call 24 hours a day to and restore your fire damage in Otay Mesa “Like it never even happened.”

SERVPRO® of Otay Mesa/San Ysidro is Independently Owned and Operated.

Emergency Preparedness Tips for San Ysidro

3/16/2020 (Permalink)

Dark storm clouds and heavy rainfall can be seen in the distance over a rural road in east San Diego county. We’ll take care of your storm damage in Pine Valley “Like it never even happened.”

Are you ready in the event of a storm or emergency? Do you know what should be stocked in a household emergency kit? These are some of the emergency preparedness details families should be thinking about during storm season. SERVPRO® of Otay Mesa/San Ysidro wants Pine Valley residents to know that when storm conditions occur be prepared. Here are some of the recommended items to include in a basic emergency supply kit from the Federal Emergency Management Agency (FEMA):

  • One gallon of water per day per person for at least three days
  • A three-day supply of non-perishable food
  • A battery-powered or hand crank radio and a NOAA Weather Radio with tone alert and extra batteries for both
  • Flashlight with extra batteries
  • First aid kit
  • Wrench or pliers to turn off utilities
  • Can opener for food
  • Local maps
  • Moist towelettes, garbage bags and plastic ties for sanitation
  • Prescription medications
  • Infant formula and diapers
  • Pet food
  • Matches
  • Important family documents, bank information and insurance policies, cash and traveler’s checks

If you require storm damage services, our team of highly trained professionals are on call and ready to respond 24 hours a day. Call us today at 619-439-2407. SERVPRO® of Otay Mesa/San Ysidro will clean and restore your storm damage in Pine Valley making “Like it never even happened.”

SERVPRO of Otay Mesa/San Ysidro is independently owned and operated.

Biohazard Cleanup and Restoration Services for Otay Mesa Business Owners

3/11/2020 (Permalink)

Yellow crime scene tape is preventing public access to a crime scene currently under investigation. We’ll take care of your biohazard spill in San Ysidro “Like it never even happened.”

We hope it never happens, but every year some businesses in Otay Mesa are impacted by crime and other accidents. SERVPRO® of Otay Mesa/San Ysidro wants business owners to know that we have the training and experience to professionally clean any form of biohazard that may impact your business. Our team of professionals are trained to safely remove substances that can contribute to unhealthy and dangerous environments and are on hand 24 hours a day to respond and begin the cleanup and restoration service, allowing you to get back to business as soon as possible. Here are some of the biohazard services we offer:

Until help arrives, we suggest that you stay out of affected areas and treat all bodily fluids as if they are contaminated. Turn off the HVAC system if there is sewage damage. We understand that every day your business is closed is a day of lost revenue, so our technicians are standing by and ready to quickly respond to these incidents. Call us today at 619-439-2407. SERVPRO® of Otay Mesa/San Ysidro will clean and restore your biohazard emergency in Otay Mesa and make it “Like it never even happened.”

SERVPRO of Otay Mesa/San Ysidro is independently owned and operated.

SERVPRO of Otay Mesa/San Ysidro Battles Storm damage

3/4/2020 (Permalink)

rain falling on plant When storms cause damage, SERVPRO of Otay Mesa/San Ysidro is Here To Help.

It takes only 1 inch of water to damage a home or a business in the San Ysidro area. That means one heavy rainfall or one burst pipe. Far smaller amounts of water will cause severe damage if not cleaned up right away. Mold can destroy materials with only a trace amount of water.

Storms that cause water damage are possible anywhere, even places as beautiful as this one. SERVPRO® of Otay Mesa/San Ysidro knows that water damage does not stop once the storm has passed, which is why we are available 24 hours/day, 7 days/week, 52 weeks/year. We are Faster to Any Size Disaster because:

  • The sooner we start, the less damage there will be
  • Even a limited amount of destruction is destruction – no job is ever too small
  • Residential and commercial properties are important – no job is ever too large

SERVPRO of Otay Mesa/San Ysidro has trained technicians and the latest equipment for recovery from storm damage. SERVPRO trains its employees in:

  • Structural drying
  • Carpet and other textile recovery
  • Mold mitigation
  • Deep cleaning
  • Materials restoration
  • Documentation for insurance companies

Remember, we are Here to Help®

Restoration "Like it never even happened."

SERVPRO of  Otay Mesa/San Ysidro is independently owned and operated.

Link:

https://www.fema.gov/blog/2019-09-26/financially-prepare-disaster

SERVPRO of Otay Mesa /San Ysidro Provides Specialty Cleaning Services

3/2/2020 (Permalink)

A large commercial kitchen of a restaurant is clean and ready for business. Commercial restoration services for your business in San Diego “Like it never even happened.”

Did you know that offensive odors can impact your business? SERVPRO® of Otay Mesa/San Ysidro wants San Diego business owners to know that we offer a wide variety of commercial cleaning services to meet your needs. Our highly trained and experienced technicians are experts in odor identification and elimination. The process of identifying and eliminating odors can be challenging and we have the training and equipment necessary to identify and eliminate them. First, we will inspect and identify the cause of the odor and the point of surface contact, then we will clean and remove the odor with specialized products capable of penetrating surfaces and will neutralize the odor. Other specialty cleaning services we offer are:

We hope you never need to use our odor removal services but if you do, we are available 24 hours a day, seven days a week to respond to your commercial specialty cleaning needs. SERVPRO of Otay Mesa/San Ysidro wants to help. Call us today at 619-439-2407 to find out about our cleanup and restoration services. We’ll take care of your commercial damage “Like it never even happened.”

SERVPRO of Otay Mesa / San Ysidro is independently owned and operated.

Making a Wildfire Safety Plan for Young People Home Alone in Otay Mesa

2/19/2020 (Permalink)

A wildfire has caught fire and is burning in a field. Wildfire season comes early to San Diego.

Did you know that only 21% of students interviewed in wildfire-prone regions know what to do if they are home alone when a wildfire breaks out? SERVPRO® of Otay Mesa wants San Ysidro families to know that having an evacuation plan in place for your loved ones to follow when you aren’t home can save lives. Here are some tips from the National Fire Prevention Association for developing a plan:

  • Work with a trusted neighbor close by who know your children and can evacuate them if you are not home to do so
  • Set up a schedule with other working parents in the neighborhood so that one is always at home and can make sure the children are safe
  • Pack a “Go Bag” with treasured items, water, food, prescriptions they can grab and leave with quickly
  • Practice together with their pets if time allows to crate them for removal
  • Have a designated contact, like an out of town family member programmed into their cell phone so you can find each other quickly

We hope you never need fire damage services, but if you do, SERVPRO of Otay Mesa wants to help. We are available 24 hours a day and our highly trained technicians have the specialized equipment necessary to safely clean and restore properties to pre-damage conditions in San Ysidro. Call us today at 619-439-2407 to find out about our cleanup and restoration services. We’ll take care of fire damage “Like it never even happened.”

SERVPRO of Otay Mesa is independently owned and operated.

Storms can cause damage to your home in Otay Mesa

2/18/2020 (Permalink)

A rainstorm in full force falls over the roof of a house. Storm damage cleanup and restoration in Pine Valley “Like it never even happened.”

Heavy rainfall causing floods and storms can lead to damage to your home or business in no time. SERVPRO® of Otay Mesa wants residents of Pine Valley to know that when a storm damages your home or business, our highly trained professionals will respond to cleanup and restore your property to pre-damage condition. Our ability to immediately respond to a storm emergency helps to minimize the damage and the cleaning and restoration costs. Here are some of the services we provide:

  • Emergency contact 24/7
  • Inspection and damage assessment
  • Water removal and water extraction
  • Drying and dehumidification services
  • Cleaning and repair
  • Odor removal
  • Restoration

The American Red Cross offers these important tips to follow until help arrives:

  • From wallboards to rugs, items that are not thoroughly dried can sprout mold and mildew
  • Bring all soft items outside if possible as sunlight and wind will help them dry faster
  • Throw out items that have absorbed water and cannot be cleaned or disinfected.
  • Keep the windows open and run fans to pull moisture out of wood floors and subfloors, beams, doors, etc.

If you find yourself dealing with storm damage, SERVPRO of Otay Mesa wants to help. We are available 24 hours a day and our highly trained technicians have the specialized equipment necessary to safely clean and restore properties to pre-damage condition in Pine Valley. Call us today at 619-439-2407 to find out about our cleanup and restoration services. We’ll take care of your commercial storm damage “Like it never even happened.”

SERVPRO of Otay Mesa is independently owned and operated.

SERVPRO Provides Biohazard Cleanup and Restoration Services to San Ysidro.

2/10/2020 (Permalink)

Three technicians in biohazard wetsuits are estimating the damages to a commercial property.  Biohazard cleanup and restoration in Otay Mesa “Like it never even happened.”

SERVPRO® of Otay Mesa wants you to know that when a fire damages a commercial business, every hour spent restoring that business back to pre-fire condition is an hour of lost revenue and productivity. Business and homeowners of San Ysidro will benefit from our highly trained specialists that are on hand to take care of your emergency cleanup and restoration needs. Our ability to immediately respond to a biohazard emergency helps to minimize the damage and the cleaning and restoration costs. Here are some of the many biohazard cleanup and restoration services we provide:

Biohazard contamination should be considered very dangerous and may pose a serious health risk. If you find yourself help in need of a biohazard cleanup, SERVPRO of Otay Mesa wants to help. We are available 24 hours a day and our highly trained technicians have the specialized equipment necessary to safely clean and restore properties damaged by biohazard in San Ysidro. Call us today at 619-439-2407 to find out about our cleanup and restoration services. We’ll take care of your commercial fire damage “Like it never even happened.”

SERVPRO of Otay Mesa is independently owned and operated.

Plan ahead for evacuation in the event of a storm in Otay Mesa/ San Ysidro

1/2/2020 (Permalink)

cartoon person in wheelchair near a pool Plan ahead for evacuation in the event of a storm in Otay Mesa/ San Ysidro

Storm Damage & Evacuation in Otay Mesa/ San Ysidro: SERVPRO of Otay Mesa/ San Ysidro has these tips for people in our community dealing with disabilities during an evacuation. You may want to consider, during times of flooding, to pack a bag to have ready in case the worst happens. Plan for backup if you have your own car. A storm or flood may damage your car. Ask your healthcare provider to suggest what specific devices you might need if you need to evacuate due to an emergency: Where can I get medical supplies? How I do get accessible transportation? If medical help is needed, where would I go? Does this facility have a disability ramp access? Items to bring with you: Written list for emergency contacts. List of all medications, dosages, and allergies. Style & the serial number of medical devices. Supply of medical equipment. Extra battery for a power wheelchair. Any cushions or padding. Wheelchairs, canes, braces, etc. Medical bracelets. Medical insurance cards. List and/or supply of prescription medications. Our service animals are also affected by storm damage. For people who have service animals in Otay Mesa/ San Ysidro, consider: Packing extra food, water, & other supplies for the service animal. Tell emergency responders that your service animal travels with you. Shelters and other buildings may not refuse entry to a service animal.

Emergency Kit for Evacuation for the Deaf, Blind, and Service Animals in Otay Mesa/ San Ysidro

1/2/2020 (Permalink)

black background with green logos Emergency Kit for Evacuation for the Deaf, Blind, and Service Animals in Otay Mesa/ San Ysidro

Storm Damage & Evacuation in Otay Mesa/ San Ysidro

Low vision or hearing loss may make a power outage more difficult in Otay Mesa/ San Ysidro. Evacuation may also be more difficult.

SERVPRO of Otay Mesa/ San Ysidro  has these tips:

Have an evacuation emergency kit ready.  You can also use it at home.

For people who have low hearing or deafness in Otay Mesa/ San Ysidro, consider the following:

  • Extra batteries for hearing aids
  • TTY
  • If you Sign, have a pen and paper for people who do not know Sign
  • Backup batteries for any augmentative communication devices

For people who have low vision or blindness in Otay Mesa/ San Ysidro, consider the following:

  • Use large-print or Braille on labels
  • Magnifiers or other assistive devices
  • White cane (if you use one)

Storm damage makes life more difficult for service animals too.

For people who have service animals in Otay Mesa/ San Ysidro, consider the following:  

  • Food, water, and other supplies
  • Tell emergency responders that your service animal travels with you
  • Shelters and other buildings may not refuse entry to a service animal



Links:

https://www.ready.gov/individuals-access-functional-needs

Evacuation when Medical Supplies Are Needed for your Well-being in Otay Mesa/ San Ysidro

1/2/2020 (Permalink)

green background with cartoon water bottles and clipboard Evacuation when Medical Supplies Are Needed for your Well-being in Otay Mesa/ San Ysidro

Storm Damage & Evacuation in Otay Mesa/ San Ysidro.

Some of these items can be kept in a waterproof container (your emergency kit). Medications probably cannot, but you can have them ready to bring with you.

SERVPRO of Otay Mesa/ San Ysidro suggests having these items prepared in the event you would need to evacuate your home in Otay Mesa/ San Ysidro. 

  • Copies of medical insurance & Medicare cards
  • Warm blankets
  • Extra clothing, especially socks & undergarments
  • Bottled water
  • Batteries for your electronic devices
  • Written contact list

Some people in Otay Mesa/ San Ysidro will also need to consider the following:

  • Make sure that at least one other person can get your medications &  supplies
  • Have at least a week-long supply of prescription medicines
  • A list of all medications, dosages, and allergies
  • An extra pair of glasses or extra contact lenses 
  • Hearing-aid batteries 
  • Games & activities for children

If you have pets in Otay Mesa/ San Ysidro, consider these items:

  • Pet food and toys 
  • Toys or comfort objects
  • Vet information

Some shelters will not or cannot allow pets. Ahead of an emergency, find out which ones will allow your 4-legged loved ones. All shelters allow service animals.  

Links:

https://www.fema.gov/

Tips to Stay Safe During a Storm in Otay Mesa/ San Ysidro

1/2/2020 (Permalink)

home surrounded by fire, water and storm Tips to Stay Safe During a Storm in Otay Mesa/ San Ysidro

Floods in Otay Mesa/ San Ysidro:

Floods are the most common natural disaster in the U.S.  Flooding can happen near major bodies of water, but also inland. 

Floods can develop slowly or quickly. Floods that come with no warning are known as flash floods.

Floods:

  • Come from rain, snow, hurricanes, tornadoes, and storm surges
  • Overflows of dams or other water systems
  • Can cause power or water outages
  • Damage buildings
  • Create landslides
  • Make roads impassable
  • Sweep away people, animals, or cars

If you are in a flood in Otay Mesa/ San Ysidro:

  • If you have a warning, get to a safe place
  • Don’t drive around barricades 
  • Don’t walk, swim, or drive through floodwaters.  SERVPRO of Otay Mesa/ San Ysidro likes the warning, “Turn around! Don’t Drown!”
  • 6 inches of moving water can knock a person down. 12 inches of moving water can sweep a caraway
  • Stay off bridges over fast-moving water. The water can wash bridges away
  • If your car is trapped in quickly-moving water, stay inside. If the water rises inside the vehicle, climb onto the roof
  • If you are trapped in a building, go to the highest level. Do NOT climb into a closed attic. Floodwater can trap you. Go to the roof only if there is no other escape

Links:

https://www.ready.gov/floods 

https://www.fema.gov/national-flood-insurance-program

Beware of Flash Flooding in Otay Mesa/ San Ysidro

1/2/2020 (Permalink)

Flooding in a structure can occur through natural channels such as flash flooding or through the accumulation of water over a period of time from water line leaks/ruptures. Attacking this problem without professional help can become tedious and possibly dangerous in Otay Mesa/ San Ysidro. When your home and/or business are affected by water damage, it is critical to act immediately to minimize cost and inconvenience. SERVPRO of Otay Mesa/ San Ysidro has trained professionals who are quick to respond and apply the latest equipment and techniques to make the removal of water and the restoration of your property as organized and pain-free as possible. The drying process is timed and documented to ensure the job is done quickly and completely. Our hope is that we can make the entire unwanted experience “Like it never even happened,” and that we can continue to be your cleanup and restoration specialists in the future.

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