The Water Damage Restoration Process

When your home or commercial property has any water damage from flooding or leaks, we have the expertise and equipment to restore your property, “Like it never even happened.” We use advanced technology and techniques to remove the water rapidly and dry the area thoroughly. SERVPRO® of Otay Mesa/San Ysidro is a trusted leader in water damage restoration services. We have been helping San Ysidro residents remediate water damage emergencies for many years.

Water is invasive, and water damage can become a costly and time-consuming repair if it goes untreated for too long. Our water restoration technicians are on-call 24-hours a day, and our fast response time saves our customers time and money by minimizing the potential for secondary damage.

Once the water removal and cleanup are completed, we monitor and document the drying process to ensure your property has been returned to normal moisture levels. No matter what time of the day or night you need us, San Ysidro residents and businesses can rely on SERVPRO® of Otay Mesa/San Ysidro to restore your water damage quickly and efficiently.

Water or Flood Damage?
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Every water damage event is a little different and requires a unique solution, but the general process stays the same. You can click on any of the steps below to learn more about that process.

Step 1 - Emergency Contact

The restoration process begins when you call us. Our representative will guide you through the crisis and may ask several questions to help us better understand the equipment and resources.

Step 2 - Inspection and Water Damage Assessment

We determine the scope of your water damage at this stage. We inspect and test to determine the extent of damage and how far the moisture has traveled to ensure proper and complete restoration.

Step 3 - Water Removal / Water Extraction

The water removal process begins almost immediately and removes the majority of the water. We use powerful pumps and vacuum units to quickly remove hundreds or thousands of gallons from your property, which helps prevent secondary water damage and mold growth.

Step 4 - Drying and Dehumidification

We use specialized equipment to remove the remaining water that is harder to access. Our Professionals will use room measurements, temperature, and relative humidity to determine the optimal number of air movers and dehumidifiers needed to dry your home or business.

Step 5 - Cleaning and Sanitizing

We clean all of the restorable items and structures damaged by the water. We are adept at cleaning contents using a number of techniques. Our professionals are trained to provide sanitizing treatments and to remove odors and deodorize your property.

Step 6 - Restoration

Restoration is the process of restoring your home or business to its pre-water damage condition. Restoration may involve minor repairs, such as replacing drywall and installing new carpet, or may entail major repairs, such as the reconstruction of various areas or rooms in a home or business.

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